Had trouble w changing storm door locks. I messaged them on yelp and they replied right away. I was…read morequoted the same price in the message and paid. Alex fixes my issues very quickly. Great service, would recommend and use again.

Art and his team quickly addressed my need to change out the locks quickly and in a timely fashion…read more The value for service was good and would suggest for anyone else in the area that has this need

If this is the same locksmith located at 406 S Marlyn Ave as of Jan. 2023, they are horrible. Their…read morebusiness is located in a residential building that they share with tenants. They have guys in and out at ALL hours of the day, banging on the walls after 10pm, blocking the driving for the residents, smoking weed and disregarding complaints from the landlord. When confronted, either poor attitude or disregard. I hope the owner sees this - this is not how you run a successful business.

Charged me $400 for a fake key fob with no key in it. Was 2 hours late for my appointment I should…read morehave canceled it right then and there

i used them for my lock replacement and they did the job perfectly. and the service cost was budget…read morefriendly.

My tenant lost the key to her top lock Richard from locksmith came right away and did an excellent…read morejob. I had all the locks changed to one key and it was very reasonable. Richard was very polite and very professional. Will definitely use this company again.

Excellent service Great selection of keys…read moreVery responsive Accurate cuts on all keys

Hey my fellow Yelpers, if you need a locksmith ASAP, go with these guys! I HIGHLY RECOMMEND…read moreBaltimore Locksmith! We just moved to our new house and accidentally locked ourselves out. New to the area and late at night I did what all yelpers do and Yelped. Baltimore respondes within the MINUTE! Seriously! And it was a real person Daniel who had someone at my place, IN THE CITY, IN THE RAIN and LATE at night within 20 minutes! We were back in our home safe, dry and fast. The price was awesome. Mike the locksmith was awesome, dog friendly and it was was super easy. No stress, no wait and it didn't break my bank which I loved! It was a flat rate for my place and I would call without a second thought because I know they follow through. The actually care. They make sure and follow up to see if all is well and felt very trustworthy. Thanks Guys!!

When I bought my house awhile back, I was frustrated to learn that all of the outdoor locks were…read moredifferent. Finally got around to hiring someone to get them all on the same lock and key. Got a few estimates through Yelp for lock changes and Authority was one of the more affordable options and the deciding factor was a virtually immediate availability. Yaakov was very fast in his response time. He (or his worker, not sure) showed up in his window, and completed his work extremely fast. There was a slight miscommunication between us regarding which keys I had to the various doors and which I didn't. Long story short, he said had to replace two of the knobs to make them all match. This meant an additional expense not originally quoted, but it seemed fair. My only complaint was that he left behind all of the old doorknobs and cylinders, which I thought he might dispose of. Even left some out in the grass next to my basement door - good thing I didn't discover it with my lawnmower! Overall, communication is fast and efficient, the work is fast and affordable.

My husband's key broke off in our front door and we could not remove it. I called Authority…read moreLocksmith and Yaakov was here within 30 minutes. He was very knowledgeable and efficient. Highly recommend!

Yaakov was extremely knowledgeable, professional, and kind. He gave me the best price for lockout…read moreservice and a newly programmed key fob. He went the extra step to cut me an extra metal key, for no additional charge, to help out if my key fob died. I can't say enough about how impressed I was with him and how he handled my situation. I wish him nothing but the best!

We just needed a deadbolt installed in a wooden door. We already had the hardware. Agreed to price…read moreand next-day time frame. The technician never showed up. He called several times saying he would come out after one more job. We waited all afternoon before calling and canceling around 6pm. Very sketchy operation.

My keyfob stopped working. Gradually, it slowed to a complete failure. All i could do was unlock…read morethe car manually, which resulted in the car alarm sounding.And that was annoying enough when it would not stop. Thank goodness my husband's keyfob was working. We noticed this shop for key related problems, and we stopped on the way home. Within 5 min and for $10, my key fob was working. It was the battery. Great customer service and a repair man who knows his way around these related problems.

So mom needed to replace a key fob for her Honda CRV 2018. We investigated going to the Honda but…read moremom found out it would cost like $400 so someone suggested this place this keyless shop and at 131 back River neck Road Essex, Maryland. So first, let me say the shop was clean a little disorganized with clean The man certainly knew what he was doing and within 10 minutes he programmed the fob, cut the key and double checked everything actually triple checked everything because I left the door open. I was amazed how kind he was and he didn't seem like he was taking advantage of my mom. He was kind, smart careful and he had us out of there in about a half hour all in all the key and the fob and the programming cost altogether $160.00. Honda was gonna charge us for $160

Kevin and Doctor Locksmith came through for us when the door lock to access the backyard to our row…read morehome went kaput. It literally fell out of the door! While this was by no means an emergency, Doctor Locksmith sent Kevin over to our home within an hour to assess and repair. Kevin arrived with a mask on which I very much appreciated considering the new COVID variant. The consult fee to come and assess was $34. He explained that he'd work on removing the old, broken lock and then discuss replacement. There was a consult fee, lock removal fee and then he replaced both (2) locks on the door. It was a pricey visit but well worth the efficiency and resolution provided. This was likely the most stress-free home repair we've experienced as homeowners thus far! Highly recommend Kevin and Doctor Locksmith.

My 88 year old mother contacted this contractor in order to have deadbolts installed in her home on…read morethe front and back doors. A subcontractor was sent to the house to complete the work. The sub contractor was informed that both the door knob and deadbolt should be keyed alike to avoid having to use 2 keys. This also required the current door to be drilled in order to install the deadbolt. The sub contractor installed a dead bolt only and left the original doorknob which was not what was to be done. Additionally, she was told a credit card could be used originally. The sub contractor told her check only. Total for the installation of 2 deadbolts was $660. The work was worse than sub standard and is shown in the pictures. I wouldnt pay 6 dollars for this bullshit work. Since this work was subbed out, Doctor Locksmith is responsible for the work of the sub. There was no follow up from Dr. Locksmith and they wont answer the phone nor return any calls. The sub contractor will not answer or return messages either. The cost of this work should be refunded immediately. I am going to post this same review on every platform I can and will be making an in person visit. I would have given this a no star rating if it allowed me to.

Friendly, capable reception by staff. Task completed, much information given about upcoming needs…read more Pleasant experience.

Crest lock were a lifesaver. They gave us several options when I need a replacement key( saved me…read moremoney ). 5 stars for Clyde! His patience & customer service was awesome. I highly recommend