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Victor's Auto Center

5.0 (1 review)
Closed • Closed

Services - Victor's Auto Center

Check engine light

Engine oil light diagnosis

Auto general diagnosis

16 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

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Recommended Reviews - Victor's Auto Center

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5 years ago

Professional guys, fast and economical, oil leak fixed finally. Write me when you have any sales campaign, 1707447018@qq.com.

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Mavis Discount Tire

Mavis Discount Tire

(66 reviews)

Came for 4 new Tires. They also installed Tie Rods and did a…read morewheel Alignment. Nice friendly staff.

Joe, whom I guess is the GM is absolutely the most rude person I've ever had to deal with and then…read morefor him to try and argue with me when they initially made the mistake and also was extremely rude to the Mazda Service GM as well. I had ordered 2 each Mavis all season tires as a 225/65/16 for my partner's Mazda CX5. I get there this morning, they had ordered a Mavis AST AS 225/55/16 so, then I had to wait for them to get me the correct tires, so I had to come back to get the proper tires. After I was originally told they would take 2 hours to recieve. They call me back 30 min later that they found two appropriate tires in stock, so now I am having to again rush to get there so I am able to take them to the Mazda Riverhead dealership. I get back home get ready for work in Amityville and begin to head there. I get a call from Mazda that they had given me the wrong size to purchase from Mavis. So, as I was already on my way to work, the Mazda service GM called me if I could get them swapped appropriately for what should be a 225/65/17. I told the Mazda GM that unfortunately I was already on my way to work and if there was a way I could ask him to get the tires from Mavis. He politely accepted and stated he would call over to Mavis to see if they could make the swap and I would pay the difference in tires which was $40 in the end. The Joe a-hole decided to be a, well, an a-hole to the GM of Mazda and told him off and told him it was already the third time now they had to make a switch to the tire...first off. The first mistake was made by you (Mavis tires, Riverhead) in the first place!!! Mavis had ordered the wrong size tire either way!!!. So, no need to yell at the Mazda Service GM at all! The second mistake was made by Mazda (technically could even be the initial mistake giving me the wrong size but at least they owned up to the issue and corrected it) Then, on my way back to go to Mazda to pick up the tires and exchange for a second time, a shrapnel comes my way, which I have to dodge and end up having to dodge it, rupture my tire, having to take my own car to the Toyota dealership, etc. If this Joe J*ckas* had just been a helpful human and not an a-hole, this part could have been averted. The Mazda Service GM actually was a great human being and came out to help me put my spare tire onto my vehicle and even made sure I had a vehicle to drive from Mazda for free to get the tires back and forth to Mavis!!! Amazing human. So, back to getting to Mavis, the other Service member helps me and has to make a call to get the tires switched out again to their service desk, and the Joe A-hole decides to make a scene with not only myself and also to his employee, by yelling at me how this is the third time he has had to switch these out. Not my fault broskie!!! I told him to calm down and no need to be rude to the customer. Then he decided to keep going and when I told him, no need to raise your voice at me or even be an asshole, as he decides to say, "oh im being an asshole"? With my response, "Uhm, yes sir you are. You dont need to be a rude A-hole. He then tries to tell me to watch my cussing in front of the lady whom happened to be behind myself. I tell him, I actually caught myself and said a-hole the second time so, he then tries to tell me to apologize to the lady. So, I did actually apologize with a backhanded response towards him, to apologize that he was being an a-hole. He then goes out to see the tires and starts to yell at the young service member gentleman and yell at him that I need the sticker for the tire return and at that point, I tell him then he needs to call the Mazda Service GM and he again becomes rude to tell me that I need to be the one to call him..excuse me? Like, what a great leader you are to your employers and how much of a d*ck you are to your customers. He then has the audacity to ask me where I am from where I respond to him saying that I am from Texas where we tend to have some southern hospitality and not need to be some NY a-hole such as himself. Luckily, the transaction at this point is done!

Firestone Complete Auto Care

Firestone Complete Auto Care

(32 reviews)

Rick was a lifesaver! My tire blew from a pothole on the LIE. I made it to Firestone where they…read morewere able to replace my tire - in and out - in under 45 minutes. Thank you to Rick for the helpful and speedy service.

FIRESTONE RIVERHEAD: Do. Not. Go…read more Rude and incompetent management. Back story: as a multitasking wizard I dropped my truck off to be inspected while I got my nails done. Called to say car was ready for pick up. Paid the $37, got in the car and realized there was no inspection sticker. I go back inside to find out what's up (truck is Tacoma, 2017, in excellent condition and well maintained). I ask why i wasnt given this info and was told "im not the technician im just working the desk," like what???? I'm told the computer needed to be reset and I should drive it 100 miles and bring it back. Okay, like that's a huge pain in the ass since I live where I live and it's a summer traffic nightmare to go back there.... 500 miles later I go back. The "supervisor" hooks up his little electronic machine and tells me I need to drive it further. I explain it's been 500 miles and the car is overdue for servicing, no one has touched or reset any computer. No answer. No solution. Other than I just have to keep driving it. The "supervisor" called the branch manager for me. I could hear him chasing on the other end, saying "tell her she just has to drive the fuvking car, I'm not speaking to her." How can you NOT offer a solution, offer to look into what's going on with my car, and then NOT speak to me or try to make it right? I'm off to Toyota to see what's going on with my car bc I can't drive around without an inspection sticker. So irritated.

Victor's Auto Center - oilchange - Updated May 2026

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