Got my brakes replaced here two years ago, supposedly the front brakes and the rotors were replaced…read moreper my receipt. My brakes just stopped working, per another auto shop because the rotors were old and faulty, suggesting this place did not actually replace the rotors. Brakes are supposed to last more than 2 years.

This place is amazing! The very capable, well-experienced manager, Bobby, is wonderful! He has a…read moregreat personality and makes a customer like me feel special. He is quick to diagnose a problem, and acts fast to order the needed parts and get the job done a.s.ap. especially with a dangerous situation. I highly recommend this garage to everyone, as they prices are fair, and the expertise is fabulous!! I would definitely say that Bobby goes above and beyond!! Check them out here. They do much more than simply "brakes and tires". They do everything! I am a very happy customer.

Had a slow leak in a tire. Zima was recommended by a well regarded auto repair shop. Only waited…read more15 minutes on a Saturday morning. The hole was found and patched quickly. The tech checked the air in the other tires. In and out in half an hour. Other reviews mention reasonable prices for purchasing tires. Great experience.

Great customer service every time! In my experience for varied reasons I or members of my family…read morehave needed to stop in without an appointment sometimes and simply due to a concern about one of our vehicles and I have never been disappointed. The staff members have always been professional, caring and helpful and always present reliable honest service. - best

Came for 4 new Tires. They also installed Tie Rods and did a…read morewheel Alignment. Nice friendly staff.

Joe, whom I guess is the GM is absolutely the most rude person I've ever had to deal with and then…read morefor him to try and argue with me when they initially made the mistake and also was extremely rude to the Mazda Service GM as well. I had ordered 2 each Mavis all season tires as a 225/65/16 for my partner's Mazda CX5. I get there this morning, they had ordered a Mavis AST AS 225/55/16 so, then I had to wait for them to get me the correct tires, so I had to come back to get the proper tires. After I was originally told they would take 2 hours to recieve. They call me back 30 min later that they found two appropriate tires in stock, so now I am having to again rush to get there so I am able to take them to the Mazda Riverhead dealership. I get back home get ready for work in Amityville and begin to head there. I get a call from Mazda that they had given me the wrong size to purchase from Mavis. So, as I was already on my way to work, the Mazda service GM called me if I could get them swapped appropriately for what should be a 225/65/17. I told the Mazda GM that unfortunately I was already on my way to work and if there was a way I could ask him to get the tires from Mavis. He politely accepted and stated he would call over to Mavis to see if they could make the swap and I would pay the difference in tires which was $40 in the end. The Joe a-hole decided to be a, well, an a-hole to the GM of Mazda and told him off and told him it was already the third time now they had to make a switch to the tire...first off. The first mistake was made by you (Mavis tires, Riverhead) in the first place!!! Mavis had ordered the wrong size tire either way!!!. So, no need to yell at the Mazda Service GM at all! The second mistake was made by Mazda (technically could even be the initial mistake giving me the wrong size but at least they owned up to the issue and corrected it) Then, on my way back to go to Mazda to pick up the tires and exchange for a second time, a shrapnel comes my way, which I have to dodge and end up having to dodge it, rupture my tire, having to take my own car to the Toyota dealership, etc. If this Joe J*ckas* had just been a helpful human and not an a-hole, this part could have been averted. The Mazda Service GM actually was a great human being and came out to help me put my spare tire onto my vehicle and even made sure I had a vehicle to drive from Mazda for free to get the tires back and forth to Mavis!!! Amazing human. So, back to getting to Mavis, the other Service member helps me and has to make a call to get the tires switched out again to their service desk, and the Joe A-hole decides to make a scene with not only myself and also to his employee, by yelling at me how this is the third time he has had to switch these out. Not my fault broskie!!! I told him to calm down and no need to be rude to the customer. Then he decided to keep going and when I told him, no need to raise your voice at me or even be an asshole, as he decides to say, "oh im being an asshole"? With my response, "Uhm, yes sir you are. You dont need to be a rude A-hole. He then tries to tell me to watch my cussing in front of the lady whom happened to be behind myself. I tell him, I actually caught myself and said a-hole the second time so, he then tries to tell me to apologize to the lady. So, I did actually apologize with a backhanded response towards him, to apologize that he was being an a-hole. He then goes out to see the tires and starts to yell at the young service member gentleman and yell at him that I need the sticker for the tire return and at that point, I tell him then he needs to call the Mazda Service GM and he again becomes rude to tell me that I need to be the one to call him..excuse me? Like, what a great leader you are to your employers and how much of a d*ck you are to your customers. He then has the audacity to ask me where I am from where I respond to him saying that I am from Texas where we tend to have some southern hospitality and not need to be some NY a-hole such as himself. Luckily, the transaction at this point is done!

Message set to the owner: I was a customer of tire country. Bought batteries, tires, oil changes…read moreetc. I was there yesterday, called fri and your desk person told me to come in at 8am , I needed brakes , told him to do all 4 but only needed rear pads and a oil change. Arrived at 8am , was told multiple times , your Jeep is being worked on. I saw 8 other people walk in , they were taken care of. Every time your guy said thanks and sorry for the wait to them. I never complained. I sat for 3hrs , no sorry for the wait or thank you. In at 8am out at 11am , $566. If he is still there I will never go back. Horrible , this is just a flat tire place , anything more than that you wait 3hrs.

We were in from out of town and had a tire alert come on. We stopped for help and they had us…read moreback on the road in minutes. Thank you!

They charged my wife $80.00 to repair a slow leak in one tire. There was a small screw in the tire…read morewhich required a plug and nothing else. What a rip off. Most shops charge $25.00 to plug a tire. Jim D.

The Garage is reliable, honest and a pleasure to work with. We've been bringing our cars there for…read moreservice for probably @25 years.

Rick was a lifesaver! My tire blew from a pothole on the LIE. I made it to Firestone where they…read morewere able to replace my tire - in and out - in under 45 minutes. Thank you to Rick for the helpful and speedy service.

FIRESTONE RIVERHEAD: Do. Not. Go…read more Rude and incompetent management. Back story: as a multitasking wizard I dropped my truck off to be inspected while I got my nails done. Called to say car was ready for pick up. Paid the $37, got in the car and realized there was no inspection sticker. I go back inside to find out what's up (truck is Tacoma, 2017, in excellent condition and well maintained). I ask why i wasnt given this info and was told "im not the technician im just working the desk," like what???? I'm told the computer needed to be reset and I should drive it 100 miles and bring it back. Okay, like that's a huge pain in the ass since I live where I live and it's a summer traffic nightmare to go back there.... 500 miles later I go back. The "supervisor" hooks up his little electronic machine and tells me I need to drive it further. I explain it's been 500 miles and the car is overdue for servicing, no one has touched or reset any computer. No answer. No solution. Other than I just have to keep driving it. The "supervisor" called the branch manager for me. I could hear him chasing on the other end, saying "tell her she just has to drive the fuvking car, I'm not speaking to her." How can you NOT offer a solution, offer to look into what's going on with my car, and then NOT speak to me or try to make it right? I'm off to Toyota to see what's going on with my car bc I can't drive around without an inspection sticker. So irritated.

Had the best experience in a very bad situation. I was in the area and ran over metal with my…read morebronco . the tire was not salvageable. The lovely man and the mechanic were able to put my spare on and even helped me to find a location to get a new tire. They went far and above when other places in the area wouldn't even attempt to offer any help. GREAT people who I would trust and go back to. So nice to have good people around us

AVOID - BAIT & SWITCH Their promotion implied oil change and…read moretire rotation for $35. Instead they charge an separate fee for tire rotation (which they did not share, not even in the fine print of the coupon). Deceptive. Spare yourself the frustration and go anywhere else.

Best service and genius mechanic work. They brought my car…read moreback to its optimum performance after years using bad garages in nearby towns. Bershet is the owner and very involved even though he has many mechanics. His body work, as well as engine work is brilliant. WOMEN!!!! Go here!!!! There IS someone you can trust!!!

Excellent service, clean, efficient all the guys from the mechanic to the owner. Happy to find this…read moreplace and will definitely give them my business again

I feel extremely grateful to have found this Auto Repair Shop. As a woman, the area of taking care…read moreof my car can always be a bit intimidating and overwhelming but a friend had recommended this shop who had also used it after it being highly recommended. From the moment I pulled into the parking lot, I was greeted with friendly staff who made me feel at ease and listened to my concerns. The service was professional, transparent and great communication before doing any work. Highly recommend!

Jose and Jessica really saved me and my baby BMW x3 when I left the windows open and the rain just…read moreimmobilized my car. Kind, responsive, and super efficient service and people I'd recommend to anyone who is looking for quality.