Victoria's Secret is located in the Tempe Marketplace. I walked into the second part of their store called Pink. A perfect name as most of the items in here are pink in color. Purses, skirts, top, tanks snd under garments all in different shades of pink. I like shocking pink myself. I almost got the pink skort but remembered I had a bright pink skort at home already. I'm trying to be more responsible about making purchases. I did enjoy looking though, Shared parking spaces. . read more

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There always seems to be workers around but they're never really friendly. Didnt get greeted, didnt ask if I needed any help. Yet 4 were all chatting in the front. The underwear drawers are always a hot mess which is understandable with their buy 3 get 5 free panties at this time. Didnt really have what I wanted as in color but oh well, wouldve been nice to ask someone if they had any in stock my size but I settled on an alternative color instead. I feel like if you aren't dressed up and wearing makeup they ignore you. Or maybe if you don't look good enough to their standard you are invisible to them. When the register associate asks who helped you my answer everytime is "nobody". Such a shame, if it wasn't for the great deal they were having I would not shop at Victoria's secret. It's overrated. I go to h&m for my bras! read more

Love the location, love the staff. They're generally young and cool, but even when I went here with my grandma, they were helpful, not intimidating. The store has a positive vibe. Their Pink section is especially good. Products are always cute and this location carries a good variety. They carry ASU gear and are generally well stocked in that too. When they surprisingly were missing my size in a shirt I wanted, they shipped it to me from online for free without any hassle. Sales are always happening, and I'm sure I'll be back the next time one catches my eye. read more

This location has been remodeled. They have a PINK location too. The employees were so nice and willing to help you. I knew what was on sale and where to find it. The store was busy but it wasn't messy. I do not like messy stores. Keep up the good job. The PINK location sells ASU merchandise which is awesome. The employees greeted people at the door and were not pushy with trying to sell you stuff. Plus they checked back with you to see if you were still doing okay. read more

Riley, you are so sweet! Not only did she help me find what I was looking for but she gave me the inside scoop on a sale happening. Then to top it off, she was vulnerable with me about something we both have in common. Nowadays it's really hard to find sincere people in retail but Riley totally was her genuine self and I love it! read more

Huge Props to Shay running that store today!!!! What a beautiful girl with a beautiful personality. She was absolutely amazing to deal with. She helped the front deal with some register issues when the line was backing up and people getting annoyed she kept her cool. I would definitely go back to this store just to deal with her fabulous customer service. I hope I spelled her name right. She helped me pick out the right lotions. What a gem and definitely an asset to VS read more

Don't go to this Victoria's Secret they are no help whatsoever... I left some coupons at home but had a picture but the girl refused to help me any further than saying they wouldn't scan, after watching me stand in line for five minutes and then deciding to open a register. Just so unhelpful and inconsiderate read more

I settled for 1 star to leave this review, zero is best. DO NOT COME HERE. Read other reviews as well. This will probably be the last time I shop at any Victoria Secret. If you come, find out for yourself why, this bad review is sharing the reason to stay far away as possible!! Yes, you are greeted as you walk in. The unfortunate happens when you need anything; size, adjustment, color, checking out, question answered or kindly asking the cashier to toss the gift cards you just used to purchase at their store which you received on your birthday/anniversary/whatever. If you have a level of respect, take your money to a undergarment store that is happy to see customers and not a store like this who hire ppl who simply make you feel YOU are interrupting their day!!! The level of the blatant disregard is obvious they absolutely hate working here. Go elsewhere! read more

I came into this store for the first time in over 4 years. Actually they have relocated and completely remodeled. I am going to tell you that this is the Best looking Victoria's that I have seen in a long time. Victoria's Secret used to be a very fancy Lingerie Store with high Quality Items. You paid a little more, However, you had good quality. I'm sorry to say that has all changed, and while I do like going there to shop, It is not what it used to be.That was before many of the current clients were born. Heheee. Anyway, I was very, very impressed with this store. Starting with the staff. Every single one of them was very helpful and truly willing to help you find what you were looking for. As well as telling you about all the deals and specials. The store was laid out so nicely. Not crowded with product. Not dirty! I cannot tell you how many VC stores I have been to across the country that are dirty and disorganized! This shop was so nice that I actually bought more than I went in for. I felt like shopping here. It was inviting.I wish more stores would be like this. It would make you want to go in and shop. This is a large store as well, so there is a lot of selection. This is a great Victoria's Secret shop.Well worth driving to Tempe Market Place to shop. It is located near one of the stages and H&M. read more

Victoria's Secret & PINK - Beautifully laid out. Everything is easy to find - Lingerie Near Me - Tempe, Arizona

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I went in to shop for some bras and the lovely employee at the register was so kind to me! Her name is Autumn and she was super friendly and helped me explain the deals which I was confused about at first. Thank you Autumn for making my shopping experience less hectic! read more

I came in to check out the latest sales and do return I was immediately greeted by someone and explained how to process my return. The young lady was very helpful giving me tip to try own my workout pants(leggings) to make sure they fit the way I want them too considering I am petite. Very helpful! I should note Victoria Secret at Tempe Marketplace changed locations temporary due to remodeling and has now moved back to its forever home across from California Pizza Kitchen. I was able to take care of my return very easily and pick up a few other items. I am fan of VS newest sport bra.. If you have not seen it please go in check out the Angel Max bra, multiple colors/ sizes available. Tip! If you spend 75 or more right now you get cute travel bag. read more

The sales associates are true Victoria's Secret angels!!! I had great service with my bra fitting, helping me to find the style I wanted. Also, I do appreciate how much they helped me when my daughter kept running off by stopping her so she wouldn't run out of the store. It was very generous that Riley provided a pen and paper so my daughter can draw while I was trying the bras. Thank you read more

The selection here is decent and they are currently having their semi-annual sale. I often get discount cards ($10 off your purchase usually) in the mail or cards for a free item so that's usually when I go to browse. Service was generally very helpful and friendly today although one associate had a slight attitude when I was mistaken about a current deal that is being offered in store. read more

Had an issue returning an item I got for Christmas. The same one was sitting on the shelf and they wouldnt give me in store credit because the tag was missing. Um....... it was a Christmas gift...... people tend to take the price tags off. They're only getting two stars because VS Customer Service (called them) fixed my issue. Big applause for Corporate Customer Relations on the issue. read more

Yesterday right when they opened, i was there to only look around. Krista was the most pleasant, kind VS employee ever. She helped me choose a bra & made sure my size was correct. Thanks Krista for going Above & Beyond to help me, you are AMAZING!!! You are truly an asset to VS! read more

They NEVER seem to have my bra size in the bra I want when I am at this location. SMALL BOOBS are common- they need to stock their items better. And gay or not, I dont really want a guy asking to size me for anything or checking on me in the dressing room. Just sayin read more

I have always had good customer service here. They always ask to re-size or find other styles for me when I'm in the fitting room. I have never had an issue with returns. It's difficult to not find a new treasure when going in to just pay the credit card bill though- good tactic! This is the only place I go to for Pink ASU apparel because it's not available online. But It's all good in the hood. read more

Victoria's Secret & PINK - Beauty and bras! - Lingerie Near Me - Tempe, Arizona

I seriously thought I'd be coming to leave a one star review for this place after a mishap happened. But thanks to Lauren (I believe that was her name?) working in the VS Pink side, I left this particular VS very happy. I called up all of my local VS stores looking for a specific pair of pants. I specifically stated on each phone call that I was looking for the VS Pink camo boyfriend pants. Three separate stores said they had them in stock, but the farthest one (this VS in Tempe) said they had it in the size I wanted the most. I had them hold the pair for me, and I made the trek from Gilbert to Tempe Marketplace to pick them up. When I arrived and said I had the camo boyfriend pants on hold under my name (Natalya), one of the girls pulled them out and they were the camo skinny joggers, not the boyfriend pants. They even went to check the floor and the back and they had no boyfriend pants left in the camo print. I was very frustrated as I made a very long drive out when I could've just as easily went to a closer VS and gotten the pair (albeit in a bigger size than I wanted, but it is what it is). Once they were done checking, I asked who was on the phone because I specifically asked for the camo boyfriend pants and not these and I drove all the way there for nothing. The girl who had grabbed them spoke up and said it was her but tried to lie and say "you only said camo pants" which is NOT true. I was only looking for the boyfriend pants and had said as much to each VS I called. This is when the WONDERFUL Lauren (again, I am so sorry if I'm messing up her name but she's a blonde woman who was awesome) stepped in and took over. She knew that the girl was lying because the girl was very clearly new to working there -- as demonstrated by the fact that she was being taught how to ring things up by Lauren -- and because I was so specific when I walked in as well. She apologized wholeheartedly and said "let's get her some coupons for her troubles" and gave me three coupons total that were very nice and I really appreciated. One was a 20% off any purchase online or in store until December which I ended up using at another local VS that actually ended up having the camo boyfriend pants I wanted. While I was headed out the door, she continued to genuinely apologize and I said that she went above and beyond and that I appreciated it. Between her kindness and apologies plus the very nice remodel at this particular VS, I think I will be back! read more

OMG. The selection in my size was lacking and every register area had at least 4-5 people in line with only 1 cashier at each. Meanwhile there were 10 employee stalking the bra section. They need to work on the staff balance. read more

This place took my money and did not give me a bra in the end. They required me to do their return label data input, using my time, equipment and ink, or required that I pay shipping BOTH ways on an ill fittimg bra. JUST SAY NO. Victoria's Secret is now ripping people off. They should not be allowed to continue to sell if they cannot service their merchandise. I spent nearly 5 hours just trying to get one bra. And did not get one. TIME TO HANG IT UP! . read more

I didn't have a baaad shopping experience here per se (other than long wait times for the dressing room, which is to be expected during the Semi Annual Sale), but I can't rate this store well compared to other Victoria's Secrets in the area. For example, I visited the Scottsdale Fashion Mall location on the same day that I came here and the Tempe Marketplace had a PITIFUL amount of stock, in comparison. It was also much less organized. I would go to the Scottsdale store in a heartbeat after the fantastic customer service and amazing goods I scored this morning but would not return to Tempe Marketplace for lingerie. read more

Have been into other Secret stores and have been disappointed with the service (maybe they don't think they can make me sexy whatever I buy ). My fiancée was shopping for a bikini, which she found. The service was actually quite good. read more

Victoria's Secret & PINK - Good excuse! - Lingerie Near Me - Tempe, Arizona

Worse customer service I've ever had went to pay and the girl who ranged me up was rude I asked he a question and she answered no really rudely.. I was trying to pay with my Victoria Secret card and idk what she pushed on register and I swiped my card and again rudely she said push the x.... such a bad experience I was having a really good day until I walked in and no one greeted us and then to have to deal with that at the register just ruined my day. read more

The employees on the floor are ready to help you find whatever you need and that's great! But the line did not move at a good speed. The cashier would tell a customer "this panty is not in sale, did you want to go find one that is?" And instead of putting that customer's sale on hold the cashier would wait for the customer to go out, pick something, and come back. I realize that THAT customer received a good experience because the cashier was looking out for them but there needs to be a way for the cashier to pause the sale and help someone else while they continue to (basically) shop! read more

The people here are really nice! Everytime I come in someone is there to greet me at the door, and ask if I need any help. One girl helped me figure out my bra size, and then helped me find the perfect strapless bra. I love leaving a store satisfied! :) read more

I always face problems at this VS store. Returns and any kinds of transaction not related to purchase transactions are extremely hard to fulfill for cashiers. If it wasn't close, I wouldn't go there at all. Some things other VS stores say they can do, at this store are impossible! read more

Customer service is lacking. Spent over $200.00, asked for a gift card car holder (though I did not buy one). Was told that they were only for gift cards. Commented that you just rang me up for $200.00 worth of stuff, can I please get one. Was told they were only for gift cards. Asked if I buy a gift card for $1.00 can I have one, said yes. What the hell. It doesn't cost her/company anything. Felt like my business was not appreciated. read more

I always have gone to this Victoria Secret because its close to my house, I am not impressed with the customer service, I just came in last week and the check out line was a complete mess, no organization what so ever & the girls working the check out has a disgusting attitude. If you dont have customer service skills, you shouldnt have a customer service job. From now on I will drive to Kirkland Com. Victoria Secret, at least the staff's attitudes arnt straight out the high school brat club. read more

One of the poorest managed Victoria's Secret out there. Sales associates absent minded, ignore customers, understaffed, etc. wondering where the manager is and why they aren't running the store? read more

I love Victoria's Secret. They send you free panty coupons which is my favorite. I love free things and I love Victoria's Secret so putting the two together is just amazing. The staff is usually pretty helpful and the displays well kept. I love the drawers underneath the tables that make it possible to have a bunch of different colors available. Its a bit like a treasure hunt. read more

Taylor was absolutely great in the fitting rooms!! Had some others help along the way too. Very friendly. Great selections. Were there if had asked but not over bearing. The two young girls at the front counter, checking out however, were beyond poor customer service. Giggling over something on their tablet and talking about plans for the night, while each of them were checking out customers. read more

Much smaller than I wanted, I could barely find my size in anything. No one greeted me, no one asked if I needed assistance. Go to fashion square. Much better selection there. read more

Review about Amber the employee, the awesome girlie. Gives you suggestion understanding your likes. Also very friendly with cute smile. Informs all the deals and promotions and new products available as 1 would like. Met you 2wice however best suggestions given ever. I am not a fad of things I like quality things , be it less in quantity. So suggested things according to my taste.thanks for suggesting the body lotion and mists sprays. To yelpites reference- I bought new launched mists sprays. Vanilla lace Love addict Love spell Coconut passion Now hold on I didn't buy all 4 , availed buy 2 get 2 deal. $18 each I bought hydrating body lotion Shea - cotton moisture complex , it was buy 1 get 1 T $ 18. 9$ each. which is so so good. Hold on its not usual Shea its cotton Shea. Try it to feel what I am talking about. Alright girlies fire the bumpies and take a trip to this VS tempe market place location. Amber you rock beauty read more

I went yesterday because they were having the 10 panties for $35. It wasn't bad at first, the usual women crowded around trying to pick theirs out. Well when I went to pay the girl at the register immediately told me that I had to be a member to get that deal. Then didnt even tell me I didn't have all 10. That was my fault for not counting, but she couldn't tell me. Then i asked her if it was ok for me to get one more for the deal. Well she rolled her eyes and huffed and said sure. It's one thing if it was my fault but just the attitude woman. You need to leave that at the door. Please have a better attitude next time. I don't remember her name but she was African american, kind of short (I'm 5'7) and petite. I usually don't write these kinds of reviews love to peave nice ones but I think she needs to learn some customer service if shes going to be at the register. Other than that little incident it was a normal visit to the store. read more

I spend quite a bit of money at Victoria's Secret and therefore know how to navigate myself around the store very well. Sometimes I am able to get in and out before the workers have a chance to ask if I need help. Today, the day before Christmas I went in for a limited edition bra, found what I needed and waited in the checkout line. The store was quite busy and somewhat crowded. An employee found me when I was in line to make sure I knew of the fastest check out options. I asked her a couple questions about my bra just to make sure I had the right one, then she helped me complete the purchase at her mobile check out station. I'm not sure if the girls make commission here, but I hope this girl got it because she really paid attention to the customers and seemed to go out of her way just to check in with me. All in all 5+ stars. My review is long overdue. This location has the best customer service out of all the stores I have ever been to (AZ, NV, CA). Sometimes the Chandler Mall location has more styles and size options, but I almost always go to the Tempe Marketplace location first because of their employees. All the girls are so pretty and nice! I sometimes wonder if the girls helping me here are the actual models themselves. I hope the manager will see this review because there are some really great employees working here! read more

My daughter and I came in today to use my Birthday gift cards. We were greeted right away. I knew exactly what I wanted. My daughter needed to be fitted. Sam the fitting room attendant was great. She took the time to help her with the perfect fit. She was so nice. After fitting they didn't have her size. The manager Lauren explained about how to order in store and get free shipping to your house, great sold! Lauren also took a few minutes to measure me to make sure what I was getting was the right size. Thanks. The customer service was great. Then we went to pay. Omg the cashier Ashley was confused and confusing me. My purchase 2 bras in store, 2 bras online to be sent to home and 1 pair free panties with coupon. I wanted to pay with $100 in gift cards and the balance in cash. She takes cash first why I don't know and then starts to run gift cards. I'm told my gift cards have nothing on them, I ask to have the whole transaction canceled. Just then Lauren comes up and saves the day. Yes I did money on the gift cards! Lauren completed my sale, I now have a gift card with $.69 on it... weird. Got home later and no panties. Called store spoke with Lauren problem fixed. read more

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I love this location! It has a huge selection and I'm always able to find exactly what I need and then some. Lindsey especially was amazing yesterday when I went in. She was friendly and professional, obviously enjoyed her job and was very helpful and made me comfortable while trying on different things. I'll always come back to this location just because of her! read more

First and last time shopping at this location. Went in for my birthday on the 18th with my husband was fitted by a "specialist"named Amanda sweet girl but I told her the bra was too tight she insisted that it will stretch. So I purchased that one and Had to order the another one cause they were out. By that night my bra was killing my rib cage . When I took it off I had deep red marks . Called store back and they said try a different bra "specialist". Come on guys really?! So go back the 2nd time. That girl said I was in the wrong size and fit me in the right one.Again everyone was very sweet but this store is not close and going back because of their mistake was upsetting. Little over a week later I get my bra and have to fo back for the 3rd time to swap it out for the correct bra. I purchased over $100 and when I asked if I could have a free bag the girl told me no. I work in retail and we accommodate our clients when we're at fault. Clearly they don't follow this practice. read more

I love this store! It was my first VS bra and the sales girl was amazing. I didn't want a fitting so when the girl didn't pressure me it made me feel at ease. I was looking at bras and she asked if I knew my size and I had no idea how to. The girl explained it and got me in a few bras till I found the one! She made me feel comfortable and good about my bra. I believe her name is Lindsay she's blonde. Go see her she's amazing! Thanks Tempe VS!!!! read more

Went in the weekend after Thanksgiving for their big sale and spent well over $200. The cashier made a joke about hating to remove the security tags off item. When we went to leave the alarm sounded as she didn't remove any of the security tags. Another salesperson took my bag back to the counter to remove the tags. A few days later I realized that the cashier never gave my license back so I had to go back to the store and pick it up. On Christmas Eve I was wrapping the gifts I had purchased and realized that the robe I had paid for was not in the bag. Not sure if the cashier never put it in the bag or if it was removed when they pulled the items out of the bag to take off the security tags. But now I am out a $35 robe and was short a Christmas gift. Needless to say I am not happy. I have only been to this store one other time and also had a less than stellar experience and will never go back. read more