Horrible service! Made us wait 60 minutes for less than 8 items only to offer 60$ for Kate spade purses and Ralph Lauren purses and miss me jeans etc! Waste of time! Just go to buffalo exchange or turnstyle consignment! read more

They take the Knick off version of Crocs, Locs. But they passed on my brand new Nikes (multiple) and a couple other expensive items. however. if you look in their inventory they clearly take them and price them well so it was more or less a personal issue however the employee that was there needs to scram read more

Don't try to sell anything. They will never buy it. Tried selling multiple things (high end brands mind you). And they always give me it all back. Disappointing to say the least. Don't try selling here at all. read more

lots of clothing but honestly you're better off finding better quality and clothing elsewhere read more

Name Brand Exchange - especially with the prices, some were triple the amount and the same damage - Used, Vintage & Consignment Near Me - Mesa, Arizona

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This location doesn't live up to the standards of the Val Vista and southern location. Today when I entered the store, I was greeted by two employees, one female with burnt orange hair, heavy set, and a heavyset man with an expressionless face. The employees ultimately were the reason for the two star rating and why I will avoid that location. Customer service is important when you work in a customer service industry, especially if your store happens to be the shabbier of the two. read more

I have tried to sell here a few times and it's just really funny because they will not pay for almost new and higher end items but they always buy fast/mass produced clothes. Half of every rack is from a certain fashion brand... Regrettably, this is the only available consignment option that's close to so yeah read more

came looking for nice 100% cotton clothes and was pleasantly surprised to find even more than i expected :) prices are way better than goodwill and the quality is always better too. definitely my new go-to thrift store! read more

Don't waste your time buying or selling here. Haven't been here in a while but recently tried to sell some shoes and they've gone way down hill. Brought in 5 pairs of brand new Nike/Adidas and they didn't take any of them at either location. Two of them being exclusive releases that retail for $250+ at LEAST. Not to mention all their clothes for sale are raggedy or ugly graphics on scratchy cheap cotton. Won't be returning read more

I am a frequent flyer at clothes selling stores like Plato's Closet. My first time at Name Brand Exchange was over a year ago but I keep returning because this location is a hot spot for great finds. I always have success with selling my used clothes. Do I always get top dollar for my items? No, but any amount is better than sitting in your closet not getting used. I almost always see new stuff that I like when I visit too. They buy and sell daily so they're always getting new items. I think shoes are the biggest sell and buy because of how many they have and I know I personally get the most cash for shoes. I have even bought items from Name Brand Exchange and sold them back to them. The store is pretty well organized. Most items are by size so it's easy to find what you are looking for. I like the incense and hair clips the little items they have for sale by the registers. Overall I recommend Name Brand Exchange to anyone with nice clothes wanting to make some extra cash if anyone looking for good deals on nice used stuff. I know I will be back! read more

Name Brand Exchange - Used, Vintage & Consignment Near Me - Mesa, Arizona

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No one acknowledges you, this is my second day in a week to purchase two items and neither time was I able to checkout because no one there or hiding. Poor service read more

Contrary to the name, I can never find cute or quality clothes here. Torn items being sold, many multiples of clothing, shoes that have seen better days. Store is a cramped unorganized small maze with loud crude music playing if you're lucky. If that's your vibe, you have found your shop. Personally I have given this place too many chances read more

Went in today with high brand* (Nike & Michael Kors) shirts and a barely worn pair of shoes and expected it to be quick and easy. Unfortunately, it was a bad experience and I would not recommend reselling here. After I filled out the form and gave my ID, I waited for about 10 minutes, giving the benefit of the doubt that they needed to scan it or had a routine. The employees had spent a lot of time carrying conversations back and forth until I finally asked the employee Gabriel for my ID back. I had to ask a few times since he tended to respond with "huh" after I asked twice. I got my ID back and noticed that after the next new sellers Kendall came up and greeted them with a clipboard and paperwork with a more productive approach than compared to mine. She got to scanning their paperwork and IDs and immediately gave back their IDs compared to my long wait. After waiting for about an hour, I was told I could be paid out $8. I had called earlier and asked an associate how much could be estimated and I was told 40%, which seems to have been misinformation as well. Poor customer service, definitely would not recommend to any resellers. read more

The blonde cashier guy was very helpful and played nothing but fire music for the whole hour that I was there. I arrived about 30 minutes after the store opened so it wasn't busy and I was able to browse the full selection and I found this cool off white sweater and a belt that ive been wanting for a long time. they also have this crazy ferrari puma bag i think im gonna cop today when i go back in . I recommend this store to anyone who is open minded and has a passion for clothes. read more

I love this cute little store they have some really good deals on their sidewalk sales, often they have three dollar deals. I usually go here to sell my clothes, this last time I was able to sell and get a good amount of change back, they pay well. Make sure that you call ahead of time though because my wait time was two hours long but I just left my clothes there and did some other errands and came back. They have other gently used clothing inside, some make up products, shoes, and other items for sale as well that are new. The staff is nice and friendly. read more

Do not take your nice items to the store. I have brought in Kate Spade bag with new tags, Brahmin bag, that retails starting at over $400. puma, tennis shoes, and another quantity of some very quality items none of which they wanted. It's an insult to injury. They had the nerve to offer me $24 for a pair of new Adidas, tennis shoes, Kate Spade bags and air Jordan waste fanny pack total they wouldn't know quality items if it stared them in the face. I will never do business with them ever again. for anyone who has quality items I want to get a fair price I would suggest doing your research prior to settling for anything that they offer because what they wanted to give me for four items that I listed they would sell one of those for $24. do not settle. my new Kate Spade with tags she said aside I asked her why would you not want this purse.Her response was she was inexperienced. And she was new and was not comfortable giving me an amount and stated that I could feel free to take it to the other store really !! But she was comfortable with taking the rest of my items and offer me $24 . so she priced my items 2 Kate Spade purses in excellent condition, brand new pair of Adidas, tennis shoes, Air Jordan fanny pack at seven dollars each. What an insult. An entrance with enough I had a friend take the same items to another store. I'm African-American. She is not and it looked entirely different. read more

The lady in there is extremely rude and unprofessional. Was talking to the gentleman and she just came out of no where giving us attitude for no reason. I will never come back in here straight up disrespectful. read more

First timer! Stopped in not expecting much but came out with the cutest pair of brand new heels for only $8.50! There were some pricey things but for the most part, a lot of stuff was reasonable and in style read more

Name Brand Exchange - Used, Vintage & Consignment Near Me - Mesa, Arizona

Hey guys!! I went by Name Brand today to sell some clothes. The girl who was going through them was kind of rude just in general, but a woman came in with a couple pairs of jeans to sell. The same employee looked at her and said "Are you wanting to sell?" and the woman said yes, to which the employee replied "Honestly it would be a waste of our time to go through two pairs of jeans. It's not worth it to us". The woman who walked out looked so embarrassed. Nobody should ever feel that way leaving a clothing store. read more

Not impressed. I came with a big box of brand name items and they didn't take a single one. I called after waiting an hour and was told that they had been done for 40 minutes, and that "the form I signed said they don't call" yet it had me put my phone number down. read more

Just saw reviews and never been there, had very nice clothing and better quality then 75% of their stuff they had but I would never go again honestly wasn't even worth the drive read more

Name Brand just needs to have more smiling employees! :) They have good music playing so the attitude at all times should be reflect also in employees. Dre & Christine (? - I think) are soo friendly & just inviting. As far as the clothes there, they need to urgently be out with the old & bring in the new. Prices aren't bad but they have competition with Buffalo Exchange & Rag-o-Rama (good spots to shop for unique pieces). These two other resale shops do Dollar days & they need to jump on that band wagon. They do have $3 racks and stuff outside but that should all be $1 really. As far as reselling, they'll buy good, decent stuff here no matter the brand as long as its in good condition & payout around 40%. They take a range of stuff & always pay out cash, unlike Platos (in Scottsdale at least) who only do store credit most of the time. read more

Name Brand Exchange - NBE $3 "Sale" on Earrings/Jewelry missing the other pair. These should be thrown in the trash & just charged to the game. - Used, Vintage & Consignment Near Me - Mesa, Arizona

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Very friendly employees! I took in about 50 items to sell including shoes, and they bought about 30! The process did take about 30 minutes due to the vast amount of people that kept coming in to sell. The store itself seemed to be a bit crowded and all the racks are fairly full with different brands and items. This place is definitely way better with customer service then the Val vista one!!!!! read more

Took a bunch of items in yesterday, curious what they might offer. My friend and I both put some things together.. We all know that we can make more online selling name brand items, but that takes time and patience. I was going shopping for a new person anyway., MY signature and ID was used on ppl they make you sign ahead of time. After waiting in the store for over an hour, shopping, they were "close to a quote," I took a step outside to have a cigarette. The employee allowed my friends to make the Final say and decision without me present in the building at all!. He did run back-and-forth a couple times to see what a new offer might be if they took items away or what not. But I was not aware that they would allow him to make a final say until It came from my mouth. Once I did see the items they chose and realized that it was a $60 store credit offer, I said no and she told me that it had already been processed. Panicking a bit,. I Inquired why I was not present for the final say, and she referenced 30 minutes prior when you and I were discussing the possibility of using store credit if you're going to take the deal My friend started getting angry due to her attitude & complete unwillingness to do anything about this because the contract was MINE. Unfortunate he did start to raise his voice at which point I IMMEDIATELY got him to calm him down and she quickly tried to kick us both out. I looked at her and told her that I was not the one yelling and replied "well then HE needs to go" . At this point I requested to speak to a manager because I realize no solution would become of this with her. Instead of allowing me to speak to a customer via telephone, She went to the back of the store and called the manager on her own to say whatever she wanted about all of this. Upon return, she rudely told me to take all of my stuff and in front of a handful of other customers told me I was never allowed to return. As I grabbed my things I told her that I was sorry and I hoped that her day would get better. Condescendingly and sarcastically she responded "I hope you have a better day" "SUPER BUMMED! I've been shopping here FOREVER, I bought my first pair of docs here years and years ago & recommend the store to everyone. I was treated unfairly & feel I was punished for others mistakes... I would even l still purchased a few items in my basket. I really hope there is something that can be done to make this right. I did absolutely nothing to be banned from the store. I'm hoping a manager will contact me to make this right. read more

Don't bother...it's a waste of time. Employees are rude, unprofessional and poorly dressed for working in a clothing store. The store is dirty and the products are old and worn looking. Had I s**t on customers like that when I worked in a clothing store, I would have been fired right away. I tried to sell to them and they took nothing, which is fine, but when I came back my items were just slopped up on a rack where anyone could have picked up whatever they wanted. Homeless people outside the door begging for your donations wasn't helpful either. Grody. read more

My 17year old niece visited me a couple of months back and as we were on an eating-around-the-world tour and hitting the Hidori Korean restaurant, we saw this unique looking thrift store. It's filled with amazing goodies, and you can trust me on that because I'm not usually a huge fan of resell shops. We started with the 3$ sidewalk sales selections and found a shirt and an adorable dress for my niece! When we went in, the selections got considerably more expensive but, they were probably still worth it, just more than I was looking to spend that day. I'd definitely go back and my niece still talks about how cool it was here. Might see ya there! read more

I found some nice little buys here on my trip to Scottsdale. I would definitely recommend to casual shoppers.

Love this place! Never know what you would find! I have found some really cute pieces for a cheap price!

When I was a younger girl, I would tag along with my sisters to go to Name Brand, and it was sooooo cool. Either it has changed or I have.. I went to Name Brand this weekend and it was really unimpressive. Most of the "name brands" here were Old Navy or Mossimo. It seems like they are not very selective based on the overcrowded racks and shelves. The staff is young and hip and totally daft. They just kind of flick around not helping people and looking at themselves in the mirror... So pass on Name Brand, there are quite a few superior consignment shops in the Phoenix area, with a lot less attitude and weird smell. Cute, cheapo sunglasses though. read more

I have been going to name brand for about 5 years. I find good work clothes for cheap. No more! It has consistently gone down hill. The staff there always have a "better than" attitude toward me. Maybe it's just me I don't know. And they always seem understaffed and super slow. I was in line today for 45 min, then just left. People were there waiting over an hour for trade/ buys. I would rather just donate to goodwill then to get $4 store/ $2.50 cash for a bunch of good clothes. Tips to owner: get quicker staff who don't seem half baked and train your staff on customer service. Also there is no reason you should have to wait for trade/ buys, then go have to wait in line to get cashed out. This makes no sense. read more

Ive bought and sold clothes here for years. The ladies behind the counter are always nice, and helpful. The racks are a little cramped, but theyre stocked w/ some great stuff. New and gently used shoes, a great selection of purses, and lots of kitchy jewelry. As far as what they buy, theyre "less exclusive" than say Buffalo Exchange. So if you have something thats in really good condition chances are theyll take it. Ya never know, and it never hurts to bring something in. read more

Ok, so forget about going here to get new (well sort of) threads guys- NBE seems to be quite a little gem for finding those oddball things you never seem to know where to find. Looking for a zombie brain jello mold for your Halloween party? NBE has one! How about a nightlight with Rosie the Riveter on it "We Can Do It!" for your funky smelling hippie feminist friend? I bought one for myself! Fake moustache to hide your identity while driving past the pesky speed cameras on the freeway? It wasn't you! NBE has them in a pack of 5 different styles including a jumbo 'stache and commie style! Tiny Asian-made and Asian-size tweezers only used by the best nail techs in all of central phoenix! Complete with tiny Asian heart clip to keep them secure and safe. .99 at NBE!!! Do I need to say more? Seriously, hair ties in every size shape and color, dirt cheap plugs in a variety of styles, and a cute counter girl that laughed at my unpatriotic 4th of July joke. It's really worth the drive to Mesa (yes it still is a city). read more

I actually found this store on accident, and boy, am I glad I did! It's got a great selection of clothing for reasonable prices. They carry shirts, shoes, pants, tops, and a little bit of everything. I really enjoyed the wide selection of stuff to choose from, and found that it was not only hip, but hit the spot for work and home. Definately worth checking out if you want a great variety of clothing at reasonable prices. read more

I go to Name Brand occasionally to see what they have, mostly in the way of sneakers, and I've made several purchases here. The store is neat and organized, and the clothing is generally good quality-however the customer service leaves much to be desired. Any interactions I have with the employees are short and they generally seem annoyed and tired. They seem understaffed on the busiest evenings, but even when business is slow, checkout takes 20 minutes. As far as selling goes, they're clear up front about the items they're taking, and they only want good quality items, which is understandable. Overall I've stopped coming in as much and found other thrift and consignment shops to frequent. read more

Bargain for those who look 2nd hand clothes. Not my deal but couple of friends that I took here were pleased with prices. I brought some clothes to see what will happen and the feed back was .... missing!! I took clothes I hardly ever used and compared to some pieces they have I really don't get it what is that they want. Anyway, some girls go crazy in here. BTW if you hate the new nike shoes you got, bring them here, they'll give you more than 10$. read more

What a rip off. My kid is growing so a lot of his shoes do not fit. I took barney worn $130 Nike Jordan's in and was offered $17!! Because they were too small for my son I went ahead and took the $17. A week later I took some clothes in to be sold & WTF do I see?? The same shoes I sold being sold for $90!!! $90 freaking bucks when I was given $17..i immediately told the gay guy working& he got defensive stating " we bill you 35% of what we value your item to be...blah blah". No one could answer WHY I was given $17 and they are being sold for 90 read more

You can get some pretty good deals here. Sometime you bring stuff in and you just don't understand why they don't take you perfect items but that's okay. Beware they take knockoff bags, so that "coach" may not really be... Either way cute stuff good prices and you can sell some of your stuff or cash or trade credit. read more

This was my first and only experience there: I took in two large bags full of clothes. Acknowledging the name of the place, I only presented name brands (Karl Lagerfeld, Calvin Klein, Hudson Jeans, etc), all purchased within the last two years and all barely worn. I had plenty of time to peruse the store which smelled strongly of talcum powder, and I quickly realized that "Name Brand Exchange" is anything but. It was like reuniting with the trashiest corners of my high school closet ten years ago. It's no surprise they barely wanted anything, and what little they did take was the worst of the bunch. The girls who work here never stop condescending to customers, but they should put their nasty attitudes to rest, as they clearly lack any knowledge of what a name brand is or what people wear in this decade. I should have walked right back out as soon as I got there. read more

I use to love this place when I first found it my god the money I spent but over the years Goodwill has a better choice. Their shoes, clothes, etc are things you would find in a 1/2 price ben have the time. When they buy they cheat you like you never been cheated before. I took a Patricia Nash briefcase to their Mesa on Dobson I got $5.00 for it. No spots, no rips no nothing -- they don't offer it back unless you demand it back. I also took a Brauhm little handbag well worth $200 they gave it back saying it was cheap!!!!!!!!!!!!! CHEAP????????????????? They need to get new buyers; new buy code NEW something will never go back read more

This is one of my favorite 2nd hand shops. They give you money on the spot for your unwanted clothing, shoes, jewelry and purses. Their purchasing system is smart. They have about 5 stations so that several people can layout their items at a time. This makes things go a lot quicker. They almost always purchase from me and I get an average of $2 per item. Not too bad. As far as purchasing from them, I find a lot of cute, affordable jewelry. They also have a large selection of shoes. When I need shoes, I always look here first before buying a new pair elsewhere. *Check in on Yelp for $2 off any purchase!!* read more

This store is ok. I like that they have new VS panties that match bras they currently have in stores. Bonus that they are super cheap. The clothes are definitely geared towards teens, and most of it isn't in that great of shape. Kind of a bummer when you do find something you like, you can tell the person who previously owned it put it through the drier rather than line drying it. They have a lot of high end brands listed on their website, but its rare to see any of that stuff in there. Expect to find things from Aeropostale, target, H & M, etc. For an adult this place is probably great if you just need some disposable clothes for an event/vacation since it is so cheap, but as far as finding nice things to stock your wardrobe with, you would be better off shopping clearance racks at the mall. read more