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Annapolis, MD

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Victoria's Secret & PINK

2.3 (20 reviews)
Closed • 11:00 am - 7:00 pm
Updated 3 weeks ago

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4 months ago

Helpful 2
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7 years ago

Helpful 1
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10 years ago

Helpful 1
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8 years ago

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13 years ago

Excellent under garments but the prices at a bit steep.

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4 years ago

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13 years ago

Helpful 5
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15 years ago

Helpful 3
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13 years ago

Helpful 2
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13 years ago

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10 years ago

Helpful 2
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12 years ago

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8 years ago

Great experience, thank you! An employee named Cole (Kole?) helped me figure out my new bra size. She was very pleasant and patient!

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8 years ago

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10 years ago

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10 years ago

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11 years ago

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10 years ago

Horrible customer service and long lines . Why do you have only one person working . Just saw two people leave that were in line

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11 years ago

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9 years ago

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Zara - Filthy dressing rooms (11/20/2025)

Zara

1.4(68 reviews)
0.2 mi
•$$

It was my first time visiting the store because I typically purchase online. In terms of trying on…read moreclothes, shopping in the store is much better. I tried on a few outfits before purchasing anything. Surprisingly, the dressing room was dirty. There were used tissues/napkins on the wooden seat and floor. I almost did not want to touch anything that is the level of uncleanliness that was going on in there. I tried on my outfits and placed what I did not want in the restocking area. Since one of the dresses was too big, I went to the rack to look for the smaller size. I never looked at the dress to inspect it for damages etc., I only looked at the size. I purchased this item for an upcoming vacation, so I did not remove the items from the bags until about three weeks later while I was packing. At that time, I observed that not only was the slit in the back ripped straight up the seam, but the tag appeared crumbled almost like someone had worn and returned it. I tried calling the store, but they do not have a phone. I called Zara's customer service and the mall to determine if they had a direct number. The bottom line is that Zara stores cannot be contacted directly. I knew that the item was still eligible for return, but I still wanted to speak to someone about it. Thankfully, I returned the item without a problem, but not being able to reach someone locally was frustrating. If I purchase in store again, I will be sure to fully inspect all items before purchasing.

Received a large jacket instead of a medium for my online order. Unfortunately, I had to drive 30…read moreminutes with the price of gas to return my item and order it again. I was told that I would have to pay an additional 4.95 to ship the correct size even though that's what I originally order. The manager Murano told me there was NOTHING she could do. So now 4.95 for an order they shipped incorrectly and another 4.95 for the correct size (hopefully) and the price of gas. Beyond irritating. DO a better job ZARA.

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Zara - Filthy dressing rooms (11/20/2025)

Filthy dressing rooms (11/20/2025)

Zara - The store just opened. This has always been my least favorite location due to the service but today was just horrid.

The store just opened. This has always been my least favorite location due to the service but today was just horrid.

Zara - Store front

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Store front

The Cottage - Lots of quality items at The Cottage

The Cottage

5.0(5 reviews)
3.1 mi

Bottom Line: A lovely collection of accessories, décor, clothing and gifts…read more The Cottage, a long time staple in Severna Park, has opened a new location in downtown Annapolis in the spot previously occupied by Kokopelli. To differentiate between the two locations they are calling the downtown Annapolis store The Cottage on Main and the Severna Park store The Cottage in The Park. The inventory between the two stores seems very similar. I can almost always find something to buy at this great local, small business. Here are some of my most recent finds: - Avanti greeting cards often featuring funny animals. They are the best! - Keva leather jewelry. It's light and so comfortable to wear. - Farmhouse Fresh lotions and soaps. Great quality and not overbearing scents. - Hobo purses and wallets. Awesome colors, practical designs and yummy leather. - A variety of thoughtful and sweet baby gifts. Lots of pretty prints. - Boho bandeaus. I really like these for working out in the yard. - Rifle Paper Co. stemless drinking glasses. Seems great for anything. - Although not personally a favorite of mine, popular brands like Vera Bradley, Kendra Scott and Swig. Since this location is in downtown Annapolis parking is a consideratoin. On an early weekday morning you might be able to grab a metered spot our front. The Noah Hillman Parking Garage is nearby too. Or you can always drive 15 minutes to the Severna Park location where parking is plentiful. Overall, The Cottage on Main is a great addition to downtown Annapolis.

I can't believe I forgot to review THE COTTAGE?! I was cruising through my reviews from our trip to…read moreAnnapolis mid summer. Annapolis has got a ton of little clothing shops and odds and ends but THE COTTAGE's selection was top notch. They had bracelets, bags, decor, clothes...you name it. I'm from the south and live in Ohio now, but this shop was reminiscent of the shops in the south. Classy and prices reasonable for the quality they carry, plus the staff were so hospitable. Hopefully I'll be stopping in on a regular basis if I get a Mid class 2031.

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The Cottage - The Cottage on Main

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The Cottage on Main

Francesca's Collections

Francesca's Collections

3.3(10 reviews)
0.1 mi
•$$

Welcome to my fashion obsession. My little fashion secret is out. I found this cute boutique when I…read morewas walking in La Jolla. It looked like a small upscale boutique where a pair of jeans was likely to be $400. Oh no, this place was affordable on my student budget. This became my go to place for sundresses (usually in the $35-$40 range), funky tops, and accessories. They have accessories as far as the eye can see. I even introduced my east coast friends to the store when they visited. Then I moved away, and had to order on line. I kept each item of clothing for years knowing I would never find anything like it again. I had one wrap dress that rivaled anything made by Diane Von Furstenberg. When I moved east, and when coworkers would ask me where I got my clothes and I would direct them to the website. I had them hooked, pretty soon they had their entire families ordering. And then there came a day when three of us had on the same dress from here. That was my doing. Then much to my luck the store added stores on the east coast. I recently went to store in Annapolis and it was like old times. The staff was friendly and I had to put myself on a budget to avoid buying the store. And now the news got out that there is a store coming soon to Bethesda Row! See good things do come to those that wait.

Our girls love this store. I had no idea that it was for younger people. Walking by it had always…read moreseemed like they catered to the older woman, 50s and up. Not sure if they changed their age range or what but it's definitely a tasteful store for young girls and teens, which is refreshing considering the other stores for their age group nowadays. I didn't see any "sexy" choices or anything related to sex which I loved. I'll be back for this reason alone. The store was very clean and organized. Great choices. Reasonable prices, but the sale they had today made it fantastic. The customer service leaves a lot to be desired though. You can tell the young ladies that work here fit the age group that they're marketing. A little too relaxed, no "hello," no "do you need help with anything". While I was waiting in line for my first purchase, I eventually realized there wasn't a line, just a bunch of young girls standing at the register talking. Finally after a few minutes I realized they weren't buying anything so I made my way to the counter, the cashiers were just standing there talking, no apologies for leaving me standing there waiting for almost 5 minutes for nothing. I made two purchases (I found something else on my way out the door) and during the second one (different cashier) asked me for my phone number. Apparently they have some type of rewards program (but then again I don't know because she seemed confused as well but agreed to all of my questions ‍). When my info came up (I'm guessing one of our daughters signed me up) my info was wrong. Instead of changing it when I brought it to the cashier's attention, the young lady next to her, who was the first cashier for my previous transaction that didn't even ask me for my number said skip past it, the young lady said okay and then gave me my total. I guess this is why I've never received any emails for them, it's someone else's address. I digress. I saw something else on my way out but decided the poor service wasn't worth me making another purchase, maybe some other time. Overall, the store is cute, I'd shop in here for my girls occasionally. But moms, beware, you might get a little agitated. It kind of reminded me of when I have to repeat myself to my children, which I don't like to do. When I'm shopping I don't want to be reminded of my kids irresponsibilities. The girls in this store are definitely a little irresponsible when it comes to good customer service. If they tighten up, they'll get the extra 2 stars.

Lilac Bijoux

Lilac Bijoux

4.2(17 reviews)
3.1 mi
•$$

I'm writing this 80% for the service I received and 20% for the merchandise. To be clear, I really…read moreloved quite a few of the clothing and accessories here. Even though the style of the pieces seemed to be going through a bit of an identity crisis, I saw enough I really liked to definitely come back (and I bought a few things). Their jewelry was also exceptionally cute. But what inspired me to write this was the great service I got from the person working that day. It was just one girl working and I think her name was either Sophie or Sophia. She had the coolest and nicest personality and made my entire visit just a pleasant experience. No matter what the likelihood was of not having my size in stock, she always was more than happy to check the back and she was engaged and helpful throughout my visit. She was the only person working and I noticed even when it got busy she took the time to greet & acknowledge everyone that came in the door. I know this is a long post but having had my share of rude and/or ambivalent salesperson experiences, I consider myself a customer service snob so when I get great service I take note. A big thanks to Sophie/Sophia for making my shopping visit enjoyable. I will be returning!

An adorable boutique in downtown Annapolis near the shops, restaurants yards away from boats/yachts…read moremeandering in the inlet of the bay. The store is small but has a bounty of clothing given varying taste. I stumbled upon a lovely pair of printed flowy black & white pants which were a must have. Also, grabbed a pair of sweaters and tops to add to my wardrobe. Many of the items are trendy but you can find a few staple items. This is a boutique so the prices tend to be a bit pricey. Somethings are worth the added value yet some of the designer items don't seem to be the best quality. I suggest this place for those who like trendy pieces and if you like pieces you can mix and match.

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Lilac Bijoux

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Victoria's Secret & PINK - lingerie - Updated October 2026

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