Our girls love this store. I had no idea that it was for younger people. Walking by it had always seemed like they catered to the older woman, 50s and up. Not sure if they changed their age range or what but it's definitely a tasteful store for young girls and teens, which is refreshing considering the other stores for their age group nowadays. I didn't see any "sexy" choices or anything related to sex which I loved. I'll be back for this reason alone.
The store was very clean and organized. Great choices. Reasonable prices, but the sale they had today made it fantastic. The customer service leaves a lot to be desired though. You can tell the young ladies that work here fit the age group that they're marketing. A little too relaxed, no "hello," no "do you need help with anything". While I was waiting in line for my first purchase, I eventually realized there wasn't a line, just a bunch of young girls standing at the register talking. Finally after a few minutes I realized they weren't buying anything so I made my way to the counter, the cashiers were just standing there talking, no apologies for leaving me standing there waiting for almost 5 minutes for nothing. I made two purchases (I found something else on my way out the door) and during the second one (different cashier) asked me for my phone number. Apparently they have some type of rewards program (but then again I don't know because she seemed confused as well but agreed to all of my questions ). When my info came up (I'm guessing one of our daughters signed me up) my info was wrong. Instead of changing it when I brought it to the cashier's attention, the young lady next to her, who was the first cashier for my previous transaction that didn't even ask me for my number said skip past it, the young lady said okay and then gave me my total. I guess this is why I've never received any emails for them, it's someone else's address. I digress. I saw something else on my way out but decided the poor service wasn't worth me making another purchase, maybe some other time.
Overall, the store is cute, I'd shop in here for my girls occasionally. But moms, beware, you might get a little agitated. It kind of reminded me of when I have to repeat myself to my children, which I don't like to do. When I'm shopping I don't want to be reminded of my kids irresponsibilities. The girls in this store are definitely
a little irresponsible when it comes to good customer service. If they tighten up, they'll get the extra 2 stars. read more