Don't let this unassuming small shopfront fool you, Vogue Cleaners is professionally run with…read moreexcellent customer service. Talk to Luke, he takes his work seriously and is honest. Vogue Cleaners does a great job and they keep their word. I came to Luke with several blazer jackets that had been either ruined or improperly cleaned by Green and Fresh Cleaners on Rengstorff. There were two blazers where Green and Fresh put NEW stains on my jackets, and you can see they were clearly put there with their ironing press, because the press marks are in the exact same place on both jackets. Those jackets sadly were ruined, but there was a cream white blazer that looked grey and dingey after it was cleaned by Green and Fresh, and Luke told me he might be able to fix it. I had one other grey double breasted blazer that had stains that were NOT removed after Green and Fresh "cleaned" it, and Luke also said he'd work on removing those stains. For the cream white one, he told me if he couldn't fix it, he'd waive the charge. A week later I came to pick up my two blazers and lo and behold, the old stains on the grey double breasted blazer were gone! Imagine that, bringing your blazer to be dry cleaned and the stains actually getting removed. Vogue Cleaners successfully got the job done and removed the stains, when Green and Fresh could not. For the cream white blazer, there was still a subtle greyish tint to it, but honestly Luke made it so much better that it's at least wearable again. Because he wasn't able to get it back to its original state, he kept his word and waived the charge. I will be coming back to this shop because they take their work seriously and treat their customers fairly. I've been going to the same dry cleaners Green and Fresh Cleaners on Rengstorff for years and know the family there. As a result even though I frequently noticed subpar results, (e.g. I pay for the dry cleaning but all the original the stains on my items are still there), I just assumed the they had done their best but the stain was "too tough" to remove. I let it go on too long. I even started to question, what's the point of dry cleaning when it either makes the stains worse or my clothes look the same before and after cleaning. The answer is, Green and Fresh don't do the cleaning themselves and don't care if they damage your items. When I talked to the owner's son and asked him how often they replace or check their solvent, he told me he didn't know because he doesn't do the cleaning and brushed me off, even after their dirty solvent had turned my cream white blazer into a greyish white blazer. When I questioned why my blazers looked worse and were damaged from the cleaning process, he gaslighted me and acted as if they had nothing to do with it, like "not my problem." No apology, no offer to waive the cleaning fee or compensate me for the damaged items. It wasn't until I went home, angry and shocked at how I was treated, and then finally came to my senses and went back and demanded the refund because they had not only ruined two jackets but also improperly cleaned the other two, that he gave me the full refund. It was so disappointing, how the entire situation was handled. Fifteen years of trust and repeated business from me-- broken in 15 minutes. Luke, on the other hand, listened to my concerns, empathized with the situation, offered solutions, and knew exactly what I was talking about when I talked to him about the solvent, because he understands the dry cleaning process and manages the machines himself. That's what you need when you go to a dry cleaner. Knowledge, honesty, and a dedication to great customer service. Highly recommend Vogue Cleaners, and especially Luke.

This is the place you're looking for, trust me. They manage a high quality and reliable operation…read moreand you can tell Luke and the team really puts a lot of care into what they do. Hannah is awesome and has great customer service skills as well!

As a short girl, buying new dresses, skirts, or pants almost always means I need them hemmed…read more Luckily, Nur has altered a couple of my evening gowns, and she's now the only seamstress I trust for alterations. Her work is always clean and professional. Whether it's pants, skirts, or dresses, you can't even tell they've been hemmed - they look like they came that way. She also has a good turnaround time, and fittings are always fast and easy. My only suggestion would be a bit more transparency around pricing. I usually don't know the cost or the price breakdown until it's time to pay. Other than that, I've had consistently great experiences and would definitely recommend her.

I came to 18/11 Craft Studio to have a bridesmaid dress altered to something more versatile. I…read morenever got her name, but the woman who works there was very attentive and I appreciated her professional opinion on ways we could alter the dress. Measurements were made with the dress on to ensure a proper fit. I had a lot of lead time, so I picked up the dress about three weeks later and was very happy with the alterations.

Exceptional quality of service and convenience…read more I used WashMix to get some of my wife's jackets dry cleaned, and it such a simple and effortless experience. Their pick-up and delivery service was a game-changer, especially with me and my wife's busy schedule. The quality of the cleaning was outstanding--her clothes came back fresh, perfectly pressed, and on time. The team is professional and attentive. Their communication top-notch, and they show they genuinely care about their customers. If you're looking for a reliable and hassle-free dry cleaning and laundry service, WashMix is the one to choose! Highly recommended!

I show up a few minutes before they close and the woman behind the counter, runs up and locks the…read moredoor as I approach and then waves me away, and I just wanted to pick stuff up. I'm never coming back here again. I've been coming here for years, but that was incredibly rude. Now I have to make a special trip back here just because someone didn't wanna hand me something. I'm incredibly upset. It wasn't closing time yet and I didn't even have anything in my hands so it's not like I was trying to even drop anything off.

Fast, friendly and affordable…read more Needed a pant hole darned; it was done in less than a day at great price Overall a great customer centric experience

I'd never been to a tailor before and was a little nervous. I'm picky and expected someone trying…read moreto upsell me on everything. Ali was nothing like that. First few visits, I'd bring something in looking for changes and he'd just tell me it looks fine. I was new to wearing nicer suits so wasn't sure what the fit should be like. No pressure, I was the one searching for things to alter. That told me everything I needed to know about him and left a great first impression. He did two suits during a really busy season, no issues. Then recently turned around a suit and a dress shirt in two days when he had a full week to do it. Even the initial week timeline was short, considering my alteration requests. Everything comes back steamed and neatly packaged. He gives honest advice, takes measurements, and doesn't charge you for every little thing like some places do. The details really make the outfit, minor adjustments across all my nicer clothing really brought everything together. I'm grateful I found this spot, it's fair and great value. Exactly what you'd want from your tailor.

I get a lot of yelp requests so can't keep track. If this is the cleaners in Cebu. Great job!!!!…read moreDropped off the clothes in the afternoon. My clothes were wrapped, folded and ready the next morning

I am disappointed with this cleaner for multiple reasons. First they don't list their prices…read moreanywhere in the store or online. I dropped off a saree for dry cleaning. Even in the most expensive dry cleaners (Nature's Green in Sunnyvale) I have tried in the neighborhood they only charged $24 for a silk saree. Here she charged me $55 and after I insisted on a discount she charged me $50. This is daylight robbery. She claimed other cleaners like Nature's Green don't dry clean, they just use water to launder clothes dropped off for dry cleaning. Whatever! Do not use this cleaner for your dry cleaning or they will take you to the cleaners.

Had my new jeans hemmed here! Fast and incredible craftsmanship. Reasonable price for original hem…read more Will be back if I ever have a need to hem my jeans in the future :)

I had the waist taken in for a couple of pairs of jeans and was impressed by the approach and…read morequality of the repair. I ended up wanting a pair taken a little further (I am postpartum and my waist size fluctuated since I bought the pants) and Diana generously performed an extra alteration at no cost. I am not well versed in alterations but I appreciated how she customized the approach for each pair of pants - for my wide leg jeans she brought it in along the waistline, and for my navy barrel leg she took the seat in in a couple areas using complementary thread colors. I thought these touches were a step above what I've gotten from other tailors and I will continue to go to Diana for my alterations. My jeans were Madewell brand so nothing too fancy, but I spotted some nice designer brands from other clients on the rack so I feel even better about bringing investment pieces here in the future.

I moved to Sunnyvale last year and wasn't sure which alteration shop to try since there were…read moreseveral in the area. I needed two suede jackets with zippers shortened, and from the research I had done online, I knew it wouldn't be an easy job. The first alteration shop I visited immediately tried to discourage me from doing the alteration and suggested I buy new jackets instead. They repeatedly emphasized how difficult it would be to cut the zipper and work with suede. Then I went to Kim's, and the experience was completely different. I was welcomed with a positive, can-do attitude right away. She was confident about the work and even quoted me a lower price than the first shop. One week later, I picked up two perfectly fitted suede zipper jackets. The quality of the work is fantastic. I've already received several compliments on them, and I was especially impressed that the original zippers were preserved. they didn't alter the look of the jackets at all. I'm extremely happy with the results and will definitely be coming back!

I have been a loyal customer of this dry cleaner for nearly 10 years and have trusted them with my…read moreclothes for many years. Unfortunately, today's experience completely changed my opinion of this business. When I came to pick up my clothes, I brought another garment that had a tiny loose thread. I politely asked if they could spare about a foot of matching thread so I could repair it myself. It was such a small favor that would have cost virtually nothing. The gentleman I spoke with refused and repeatedly told me to go buy it somewhere else, even after I explained that I had already looked but couldn't find the exact matching color. What disappointed me wasn't the thread--it was the lack of courtesy and consideration shown to a loyal customer. After almost 10 years of bringing my clothes here, I never expected such an unfriendly response to such a simple request. Great customer service isn't just about cleaning clothes--it's about treating people with kindness and making customers feel valued. A tiny act of goodwill could have left a lasting positive impression. Instead, I left feeling disappointed and unappreciated. After nearly a decade of being a loyal customer, I have decided to take my business elsewhere. I hope this business realizes that customer loyalty is earned not only through the quality of the work, but also through kindness, respect, and genuine customer service.

My sweater turned out so beautifully! I definitely will be back to this dry cleaners.read more

Yelp led me to Pro Cleaners when I was searching for a local dry cleaner and tailor. Now that I've…read moretaken multiple rounds of clothes here for dry cleaning and hemming, I can confidently rate 5 stars! Friendly service, easy parking, clean facility, and quality results. Prices seem on par with my previous dry cleaner. Happy to have a new spot!