Staff moral seems very low and many seem to be simply going through the motions. Lots of bullying that does not seem to be addressed. Seems that one of the senior level personnel, Kate, likes to play favorites and blames certain children over and over again, regardless if they are to blame or not for a given situation.
Some of the staff are very disrespectful, bossy, rude and dismissive. Almost seems like they are paying you, not you paying them, for a service. Staff at the front door spend more time chit chatting and socializing with certain parents and amongst themselves, than making it a warm or inviting business.
Even though the daycare closes at 6pm and I paid my weekly bill on time, every time and in full, on many occasions would have staff at the front desk question why I would arrive later some days than others to pick up my child. Was if they were trying to make me feel bad or question why I was making them stay late, even though I arrived EVERY SINGLE TIME before the 6pm closing time.
Moved our child to a smaller and better run daycare and couldn't be happier. Environment at VCC can be very toxic, especially if your child is alienated by the other children and staff at VCC. read more