I took my laptop to Morgan to be cleaned out a couple months after a soda spill. The laptop made it…read moreout almost perfectly fine, with it's only issue being that it would not turn on unless it was connected to power. After I paid $40 and received my laptop back, it had extensive damage to the screen (see attached pictures). This was not there before I gave it to Morgan. Now my laptop will not even FUNCTION without being connected to power. It automatically shuts off when it is unplugged. When I tried to discuss it with Morgan, he did not apologize or offer compensation/refund of any kind. He also asked for my password when it wasn't needed to clean out the inside of my laptop, so not sure what that was about. Filing a complaint with the better business bureau.

The gentleman who took care of my computer, did a full and thorough cleaning and fixed my…read moreoverworked fan issue. He was kind, efficient and reasonably priced. Since it is an in-home business it feels better to give back to a local professional than a corporation. Definitely will go back.

Best incentive to go all the way to Coeur d'Alene to shop Best Buy. Staff needs to be educated on…read moreCDC Guidelines for masks on asthmatics and the resultant liability when we cough so hard we pass out and injure ourselves from the deadly buildup of CO2 in a mask. The staff was quite belligerent about me having a mask to shop here (which I will avoid doing from now on) as well as my 24-week pregnant daughter, who was advised NOT to wear a mask as well. We will not be back.

I purchased a hole punch, that I discovered after returning home, was broken. The cashier, on…read morepurchase, informed me that there was a 14 day return period. Upon returning to the store, I was given a couple options. Option 1. Take it and hold it for an exchange. Option 2. Pay for a new one that they would order in (why do I need to pay to stock store shelves?). And option 3. Hold onto it and return it, then buy another one when it's restocked. We discussed that option 3 would work best for me, since I need it to make face shields to donate do healthcare workers on the front line. However I voiced a concern with the store manager that since it was broken out of the box, broken merchandise would not be accepted as a return some unknown number of weeks down the line. Rhonda, the store manager, was unwilling to provide a written note of acknowledgement on this issue, and proceeded to provide me with a bureaucratical re-reading of the return policy on the receipt. Which, as per staples.com, requires that the product "be returned in saleable condition with the original packaging." Being that this was damaged, that return policy did not apply, and I feel as if Rhonda was attempting to manipulate me into a sale for which no return policy or remediation would exist. Given these circumstances, I had no choice to return the product. Thank you, Rhonda, for your ability to easily deny any accountability, for providing me inaccurate information regarding the Staples return policy, and for delaying a shipment of important medical supplies.

A bit annoyed. I brought my PC in because it wasn't turning on, stating that I had tested the RAM…read moresticks and GPU, and had tried installing a new PSU but that hadn't worked either. I thought then that the motherboard or the CPU was probably the issue and stated as much when I gave him it. 100 dollars and a week later he calls me saying that he also believes it to be the motherboard or CPU but can't test which specifically since they don't have testbeds for AMD CPU's. This seems absurd to me given AMD is ~30% of commercial CPUs. He then tried to upsell me by asking if I wanted to get a "real" intel CPU/motherboard combo. I feel that I have essentially paid 100 dollars to be told something I already knew.

Brian fixed my iPhone and I appreciate his thoroughness and easy communication. He was flexible…read morewith making appointments and obviously knew how to fix technology

I am very impressed with Trevor and the team at The Computer Chip! They were very professional,…read moreanticipating my needs and fast and friendly. I highly recommend them for any work you need done.

Trevor was very friendly and helpful, got to the problems quickly and timely. Professional…read moreenvironment, reasonably priced. I definitely suggest Chip and company.

Rude and disrespectful towards me. I went in for simple questions didn't want to help me figure my…read moreproblem with my phone.

I've used these guys for decades. They are knowledgeable, very trustworthy to the point of loosing…read moresales on products that weren't what I needed, and always found them polite. I do know their prices are a bit higher than online, as a reviewer complained. But this is a wider matter of supply chains providing products to larger companies versus locally owned stores. I've seen same thing in other businesses, where a lot of times products might not even be available for a smaller shop with the demand on national volumes of online markets. ​

My internet has been down more this entire week than up I think I should get a reduced bill this…read moremonth working now but for how long who knows

We live 7 miles outside of Coeur d Alene. We thought Air-pipe was our only option. Absolutely the…read moreslowest, most intermittent internet service we have ever had. We are maxed out on their available speeds. Tech/ service guys are very helpful and nice but even they can not overcome the limitations of their technology. Neighbors just got Verizon's 4g LTE service and have no problems. Looks like we will be going that route. Sorry Air-pipe... we gave you three years to fix the service up here on the Cougar Gulch relay. Three years too long. From their business description, "Perfect for gaming or watching videos online" = total joke. If you enjoy watching 5 to10 sec snippets of a video at a time, this is the internet service for you.

I wanted to be a customer here. Was originally just told no. I told them my next door neighbor…read morehad the service. Then they looked and sent me a line of site map to my house but I didn't understand the explanation. I sent it back showing my whole property line and then got these responses. I was really working to be a customer. Should never have to insist they try to help a customer or request courtesy if I misunderstood something or made to feel they don't need me as a customer specifically. Not fighting, we are slammed right now, and Site Surveys aren't a priority, there are so many Kids that need internet right now that My priority is for them, and this is where I stand on this. If you would like to move forward just let me know. Kathleen Ching Office Assistant Wired or Wireless, Inc. dba AIR-PIPE / Moosebytes 17813 E Appleway, Spokane Valley WA 99016 Phone: (509)892-5877 Toll Free (866)969-8351 www.wow-tel.com From: Jeremy Montgomery Sent: Wednesday, April 15, 2020 1:02 PM To: Office Assistant Subject: Re: Map WOW isn't that special. That was pretty simple... and cheap. Never had to fight to be a customer before. Thanks, Jeremy Montgomery On Apr 15, 2020, at 1:51 PM, Office Assistant wrote: Jeremy, the line of site to the tower, is white .. inside that red circle, I need To know if you can see the mountain, pretty simple... doesn't matter if the neighbor has service or not, they have a clear line of site so we were able to get them our service. Every service and install is individual to the customer's location. You have a huge tree problem. If you choose to cut your trees that is something that I wouldn't recommend doing unless you have us do a site survey. Info for a Site Survey is: Our Site Survey cost is, 95.00 at the time it is done. At the time we do the actual Install, we charge the full Install fee, 214.00, and then deduct the Site Survey fee 95.00. We keep track of this for you.

Weird customer service. I called to ask if my area is serviceable and the lady, Kathleen, replied…read more"I doubt it." Long silence after while I waited to see if she was going to say "but I'll check." Nope, I had to ask her to check, at which time she had me fill out an online form and informed me it would take 2 weeks for her to spend the ten minutes it takes to find out. No thank you!

The owner of this store is very sweet, and has a cute dog in the shop with him sometimes. I am from…read moreSeattle and love seattle grunge and this store provides a lot of that but not only grunge but a lot of other music options. I came in and was searching for a specific album for 6+ months and he ordered it for me which I appreciate. The store owner is great and so is the store and music variety itself.

Great old music shop in Moscow, Idaho! The way music stores used to be. It has CDs, records, AND…read moretapes. Plus a bunch of cool music memorabilia. I talked with the owner about music for awhile, he's a nice guy, AND found some weird old releases that I'm very, very sure I couldn't find anywhere else. I don't live in Moscow, I was only there helping with the Bernie Sanders campaign before the Idaho caucuses, but if I did live there I'd probably do special orders through this store. Please support your local record stores!