Todd originally replaced my sump back in 2017 - he did an excellent job at a very fair cost. He…read morewas professional - cleaned up as he went along and also provided tips on how to keep the pump running. Tips I conveniently forgot and neglected to do. Fast forward to 2026 and my sump went out again. I called up Todd and told him about my sump and he quickly diagnosed that there was also likely an electrical issue - he was honest, upfront and most importantly knowledgeable. This saved me time and effort as rain storm were continuing to overwhelm the pump. He's knowledgeable, honest, fair and a good guy - can't go wrong calling him for your plumbing needs.

This is an update to my earlier review. Todd contacted me through Yelp and explained that he didn't…read moreget my earlier message, probably due to a cell phone glitch. I can relate to that. I just met with him regarding the replacement of my water heater. I was very impressed with his expertise and his explanation of the job, which he'll do next week. I don't need to get an estimate from another plumber since Todd strikes me as very fair and I'd rather hire someone like him who is very experienced and professional.

Our garbage disposal was not working. I called them in the afternoon, and Gerardo came out a couple…read moreof hours later. He repaired our disposal in a matter of minutes. Gerardo was prompt, friendly, and easy to talk with. I wish all repair people had his personality. This is my second time dealing with Oakland Rooter & Plumbing in the last 5 months for different issues. They always leave us happy with their service. I would recommend them and would use them again.

These guys are great. Alberto was super knowledgeable and friendly, helped find the right parts to…read morefix the sink, and was fast and fair in his pricing. He also came that day and we talked about classic cars! This is the second time i've used Oakland Rooter and both times have been execllent. I recommend them bigtime! Thanks so much.

I am still in the research process for this project, but I can say how impressed I am with Water…read moreHeaters Masters. They responded to my request so fast I thought it was a bot, but it wasn't. A real person called and left a message. I called back to explain what I was interested in and he scheduled an appointment for that day (I think). I was assured that I'd be called or texted when the technician was on his way. I expected to have to wait the full 2-hour window I was given, but no! I was called about 5 minutes before the window started to see if I was still available. The technician arrived exactly on time, right at the start of the window! After a short explanation of my needs he just said "OK, let's take a look at the space and talk about it." He explained every step of what they'd do to install a tankless water heater, he looked at the whole area to check for pipes, electrical access, spacing inside and out for a condensation line - making feel very comfortable that it would be planned before the installation to avoid last minute issues. A big plus, he told me he'd be part of the installation team. He also told me I should go ahead and get another few quotes. I think these guys are confident they're giving the prices in the sweet spot of costs. Then we spent time just talking about landscaping and plants! I'm not in a hurry to start this project, it's on my list of improvements and I'm just starting to investigate. However, I'm extremely impressed with the service given at this stage, the thorough approach in explaining, and the honestly. I will get another quote, but the next one has a high bar to cross; not only the service, but Water Heaters Masters quote was WELL below the only other quote I had gotten so far. I have a very good feeling about WHM. I'll come back to let you know more when I've finished the whole project.

After getting a very high quote from a major plumbing chain, we decided to contact Water Heater…read moreMasters. We had an absolutely fantastic experience with Water Heater Masters. Alex sent our technician, Rojo, who helped install a new 40-gallon gas water heater in our indoor utility closet, and he was incredibly diligent, professional, and efficient from start to finish. Installing a tank in an inside closet can be tricky, but Rojo handled the entire job seamlessly in just 2 hours. He replaced everything with high-quality components, including: * New hot and cold water flex lines * A brand new water shut-off valve * A new gas flex line and sediment trap * Fully reworked earthquake straps (to meet California safety codes) * Properly updated T&P line and venting He also took care of the removal and disposal of our heavy 18 yr old tank, leaving the utility closet completely clean. If you want fair pricing, expert specialized service, and a technician who respects your time and home, call Water Heater Masters and ask for Rojo. Highly recommended!

Incredible service and quality. We had an emergency with our old water heater which they…read moreaccommodated and scheduled work to get us up and running as quick as possible while scheduling longer term fixes. Could not be more happy with the quality of the installation and finish work.

We first met AT Weber for sewer lateral work and they offered the most work for the best price…read more This 2nd encounter was for replacing a water heater. Again, they offered a competitive price and included all kinds of services such as rebate filing and working with another electrical to get the installation done. They have such a great team including Todd, Justin, and Dane. Everyone is prompt, respectful, and easy to get along with. The final installation was very clean and works flawlessly. I appreciate this plumbing and heating team and will likely be using them for a future HVAC project. Highly recommend them.

Excellent Service and Professionalism…read more I had a great experience with this company installing my gas water heater. The technician was very professional, worked efficiently, and completed the job quickly without cutting corners. What I appreciated most was how clearly everything was explained--he took the time to walk me through what to watch for, how the system works, and answered all my questions. That level of communication really gave me confidence in the work being done. Overall, fast, knowledgeable, and professional service. I highly recommend them to anyone needing water heater installation or similar work. Thank you Bay Area Water Heater

Our water heater burst while away on international travel and our usual person wasn't responding. I…read morewas grateful to have found the great reviews of Bay Area Water Heaters. They were very easy to work with and schedule for the day after our return. Leka was tremendously clear, professional and thorough in his work - he was a true joy to work with. He was in and out in about an hour and a half and the results were far better than the previous installation. It isn't cheap to replace a water heater these days - but we felt like the value received was really worth it. Kudos to Leka and the whole Bay Area Water Heaters team!

I had an issue with my sink and a leak that was happening. …read more They were fast to respond. Their estimate was reasonable. Communication was good.

I called in a panic as I poured some unfavorable items down my drain causing an instant back up…read more Ygnacio was extremely helpful in getting someone out to my house in less than thirty minutes. When Fernando arrived I let him know it was worse than I originally explained. I took the metal cover off the dishwasher back up and it slipped unknowingly into the drain. Needless to say it was lodged into the garbage disposal. Within an hour of the horror I created everything was back to normal. These folks saved me. I won't hesitate to call them in the future. Thank you so much.

Did not respond to my request. I asked him to come to look at the toilets, but received a…read morecommitment back.

Would definitely hire again! So responsive over text with great prices compared to other plumbers…read more Was initially hesitant because of the low numbers of reviews but I needn't have worried. He showed up, was courteous and professional, got the job done well for replacing a shut off valve and toilet. I've had many plumbers come by my house and would recommend him to anyone!

Bonafide Plumbing has been my first call for any plumbing issue since I bought my first house in…read more2021. Since then, I've called Ed, the owner of Bonafide, several times: when I noticed a leak in the garage, when I had issues with my water heater, when I needed the faucet in the bathroom of my old house fixed, and today, when the water pressure in my kitchen dropped to a trickle after connecting an ice maker. Ed consistently provides real talk and great service. He is quick to respond, offers a solution promptly, and will recommend other trustworthy individuals for home repair needs when he's not the right person for the job. He always provides me with options to save money. Bonus: he is a truly lovely human being who never tries to upsell me. I've never felt talked down to with Ed (can't say the same for other plumbers I've hired in the past), and I can always count on him to provide great service at a fair price. If you need any plumbing work done in the Bay Area, Ed should be your first and only call.

I have a Toto wall mount that had a small problem. I had 2 other companies that assured me they…read moreinstalled this type of toilet and they could repair it. I was charged a service charge by both only to be told they didn't know how to repair it. I called the supplier that we bought the toilet from and he recommend Bonafide Plumbing. Ed came out and repaired the problem. He is prompt and very nice. I'd highly recommend him for any plumbing work.

Hakim and his son Shawn are the absolute best. We had an excellent experience with this company…read moreinstalling our Rinnai tankless water heater. They were the most competitively priced, easy to schedule, showed up on time, and were incredibly friendly. The installation process was smooth and professional--couldn't have asked for a better experience. Fast forward three years, and we suddenly weren't getting hot water. The only Rinnai approved plumber for servicing in our area came out and couldn't figure out the issue, which was frustrating. I called Hakim directly, and he came out the very next day and resolved the problem. His level of service was truly outstanding--knowledgeable, responsive, and great to work with. I'll definitely be a repeat customer and highly recommend them.

Needed my water heater replaced; Hakim immediately answered my call and had his son Shawn come by…read morein less than an hour. Shawn did a very thorough and professional job installing a new water heater at a fair price. Very happy with their service and highly recommend.

If you are in the Alameda/ Oakland area, Jim of UleakIFix Plumbing should be your first call for…read moreyour plumbing problems. I had a damp tile floor in the bathroom, and wasn't sure the source. Jim helped me troubleshoot it over the phone. I found out it was a leak involving the toilet tank. Jim came over in an hour and fixed it for a fair price. Problem solved. ULeakIFix Plumbing is the same as "Smart Rooter & Plumbing." Thank you for a job well done. Great customer service.

Jim responded immediately to my request to check a leak while I was on vacation. He arrived exactly…read morewhen he said he was going to and tested everything to confirm where the water was coming from and address the issue until I got back in town . I'm so happy I could find a plumber I can trust!