Carlos was excellent! Could not recommend him and Infinity Plumbing highly enough. Tankless water heater install in my house had some interesting obstacles to overcome, and he tackled everything! All dealt with with no funny business or middle-of-the-project upcharges or anything like that. Surveyed, quoted, and installed in a single day (with a few minor tidy-up tasks for next business day that had to wait for a couple of parts) and everything is so much better than the old tank model we replaced. read more

Infinity Plumbing conducted a plumbing inspection and repair work when I bought my new home and have since installed a heat pump water heater. Romeo was punctual, professional, and did excellent work on both projects. Infinity Plumbing estimates were accurate and they fit my water heater installation in around the holidays. I will use them for all of my future plumbing needs. read more

I reached out to Infinity Plumbing through a Yelp Project. Needed to replace a pipe. I got astronomical quotes from other plumbers who were quoting me Fixed Cost bids. I was convinced the work was Time & Material only. They confirmed that and gave me a honest estimate. Romeo came in a bit early, explained the work and did a fantastic job. He was done in less than 40 min. Plus Carlos the owner is super responsive on Yelp messaging. Highly recommend them. read more

Writing this so others don't suffer. Cold tap in shower not working. They put in a bigger sewer pipe and the water pressure went way down. They disconnected my sprinklers so that needed to be redone by someone else more skilled. After repeated messages to remedy this, I was ignored. The worst part is that it wasn't a problem with the sewer line and they didn't fix the cold water tap in the shower. Bad on every front. Their trouble shooting scope was a big failure. Go to someone else! read more

I can be a bit of stickler when it comes to services, especially when I get an unexpected bill but Carlos and his team were top notch. They were on time, walked me through the issue, worked around timing sensitivities with my tenants, showed the ways to fix the issue, up / down side without really pressuring me. They lined a significant amount of pipe and went under the house all within a matter of 48 hours. They even honored a year old quote. They also came out the same day for another property. All around good service and good people, thanks Carlos and team! read more

We had a water main leak in our front yard next to the garage. Water was everywhere and was flooding our planters and the area next to the garage. Carlos came out and assessed the situation and began digging to find the connection from the main city water line to our house. It was deep down and under some concrete overpour from when the house was built. It took a while but he finally reached it and discovered that the connection had sheared. He was able to repair it in such a way that if future problems occur it will be much easier to access. He was very professional and honest about what had to be done. read more

We overpaid by $1,200 for an Oakland sewer lateral job due to our own clerical error. When we reached out by phone and email to have the overpayment refunded, we got ghosted. We paid them too much by accident but they won't reply or pick up the phone to acknowledge it. read more

Infinity Plumbing - Plumbing Near Me

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Our kitchen sink was mega clogged somewhere well beyond the P-trap. Carlos was able to come out and resolve our issue same day for a reasonable price. After diagnosing the issue, Carlos explained the various options, their pros/cons, and their prices. Throughout the repair he kept me informed and walked me through what he was doing and how it was going. I will definitely be using them again. read more

I called Infinity Plumbing and set up an appointment for a leak in my ceiling. I got an appointment for the next morning on short notice. Carlos arrived and inspected the ceiling. Based on the water damage, he referred me to his friend to properly handle the water damage. I appreciate that he didn't try to do a quick fix and wanted to do the right thing for the house and me. I've used Infinity Plumbing before with equally good results. No hesitation in using them again. read more

Had an issue with my main drain line backing up and very glad I found Infinity Plumbing. They came out quickly and got things working and were very transparent and fair in quoting the repairs that were needed. I'm generally very skeptical of service providers as I've had some horrible experiences with others in the past quoting outrageous cost that they think I might be desperate enough to pay. Carlos and his team at Infinity were completely the opposite. Professional, honest and did what was needed at a fair price. Highly recommended. read more

These guys are awesome! Our go-to plumbers for scheduled and emergency repair, replacement and installation services! We've used them at our bar for drain cleanout and, we just bought a house lots of projects there too! Prices are more than reasonable, timing is accommodating. read more

I would highly recommend Carlos from Infinity Plumbing. After calling over six plumbers on a Saturday to replace a water heater. Infinity was the only one that stated they could replace the very next day. They arrived early Sunday morning at time promised and completed work in less than two hours. Four days without hot water due to first waiting for the Gas Company, the warranty company, and then trying to find a reasonable plumber that would come out on the weekend. Carlos was professional, pricing was reasonable compared to other plumbers who could not come out until the following week. I would definitely recommend and will be calling for any future plumbing needs. read more

We had a backed up drain line that needed to be cleared ASAP. I called Infinity Plumbing and a gentleman named Romeo arrived at our place within 15 mins. He ran a snake through our main line and pulled out a bunch of tree roots from inside. Romeo was informative and professional throughout. He showed us what he saw in our pipes using the camera and recommended a more long term solution for our problem. We will call Infinity Plumbing for future plumbing services! read more

Carlos from Infinity Plumbing has been such a huge help with taking care of our old house and all it's plumbing problems. From replacing 30 ft. of main sewer line, snaking, or replacing a toilet. Carlos has been friendly, professional and easy to work with. I can breath easy knowing they were there to help when we need them. And I know I'm getting a good deal with them because I've compared prices. read more

Carlos and Romeo, from Infinity Plumbing, came this morning to perform a sewer camera inspection. They were right on time, also very professional and approachable. The price for the job was very reasonable. They managed to find the cause of the plumbing problems we have been having for years. After they were finished with the inspection, Carlos gave us a very clear explanation of the work that needs to be done. We'll definitely be dealing with them again. read more

Carlos what else is there to say. If you already read his prior reviews you already know where this is going. He didn't fail. Completed the job quickly and as promised. Great customer service and professional service. Highly qualified and highly recommend. read more

I had a leak in my restaurants bathroom from the sink. I called Infinity Plumbing and told them my issue, I sent a few pictures to them, and they told me they would arrive within 30 minutes! I was very impressed that they would arrive the same day, and was not expecting that. When they arrived i showed them where it was and they told me not to worry and that they would handle it. They worked without bothering any patrons in the restaurant, and especially worked very clean! I will be using them for all my plumbing needs in the future, and have already recommended them to a few people who needed work done. Thank you Carlos for everything! read more

Thanks, Roberto! Working with these guys was super quick, easy, and convenient. I highly recommend them! I messaged them this morning on Yelp Quotes. I had two requirements: 1) I wanted an appointment ASAP! Preferably today. And 2) free estimates! I like getting the issue evaluated free-of-charge before any big cost decisions were to be made. I received a quick response back from Jas C. on Yelp messages. He was able to send a technician within 1.5 hours of my initial message. I was lucky on their availability and the proximity of Roberto! My issue was my garbage disposal was leaking when we ran the dishwasher. Roberto reconnected a disconnected tube, and tightened things up with a screw driver, and it was up and running smoothly just a couple minutes later! Man, adulting is hard, but better with professionals around lol. Roberto wore a mask, took off his shoes (without being asked) up in my Asian household lol, and overall was very friendly and professional. Thanks Infinity Plumbing! Highly recommend these guys again! read more

Billy and his associates(Roberto) are just a delight to work with. Super responsive: more often than not, I can get them come out to our house on the same day for pretty much any issue. And Billy personally has come to my place twice very late in the night to help me inspect potential issues. No exorbitant "consulting fee": I've had plumber coming to my house and I had to pay $150 for 10 mins of consultation cuz it's their minimum charges. And Billy would come to my place doing a much more thorough inspection for no charge at all. Efficient and solid work: recently just had a water heater installed by them, while there was a small hiccup, but Billy came out at 10pm in the night to help us remedy that. And now we are finally able to enjoy a very well upgraded water heater instead of the antique that came with the house Infinity plumbing is definitely now my go to place for any plumbing needs and I'm also recommending them to my neighbor. read more

Infinity Plumbing - New tankless water heater installed - Plumbing Near Me

We saw what we thought was a leak from a bathroom. That was until a different bathroom shower wasn't draining well Then another shower was had and whoa! Huge sewer back up into our downstairs bathroom. AWFUL! We called Infinity at 8:30 am and our man Carlos was here by 9:30am. He turned out our sewer line to the street was plugged. He unclogged it as best as he could! We need to contact the city now about replacing the connection. After working with them they got everything handled on their end and it's all back to normal. I appreciate Infinity Plumbing!! read more

I have an older home built in the 1940s where houses back in the day had smaller appliances, such as a 30 gallon water heater, which is good for 1 load of laundry before needing to recharge. Suddenly the small water heater was not working anymore and I was met with cold showers in the winter. After calling around, I found Infinite Plumbing who quickly came out the same day for a quote and gave me multiple options for replacing the water heater. As the water heater closet was tiny, it was either another 30 gallon tank or tankless. After thinking about the unlimited hot water potential, I agreed on a tankless water heater install scheduled a few days later. Jamie and his crew arrived on time with big smiles on their faces ready to go. They followed covid guidelines along with placing paper on the floor to avoid tracking dirt into the home. The job was quickly completed and as they were testing all the faucets and showers, they noticed one shower had the hot and cold switched around by a previous plumber and fixed that without asking nor charging. They quickly swept, vacuumed, and took all the debris with them before leaving the house. Now I am able to do a load of laundry while running the dishwasher without any issues. read more

Infinity Plumbing - New tankless water heater - Plumbing Near Me

Infinity Plumbing have quickly become the plumbers of my dreams. They are responsive, hard-working, professional, personally lovely, and have been great every step of the way as we have encountered some bathroom plumbing issues that led to a full remodel. I cannot imagine using any other plumber now. I know that Carlos and team will make sure that our issues are resolved and that the work is done competently. Can't recommend them enough! read more

It was 4pm and my sewage system backed up and my house started to flood. Called a bunch of businesses on Yelp but no one came to my aid. Except for Infinity Plumbing. The business owner responded to my inquiry fast and gave me a quote. The technician arrived in a timely manner and was professional. He cleared my sewage system quickly and cleaned up. It was a rainy and cold night too. Now I can use my bathrooms again and don't have to worry about flooding during New Year's Eve. Thank you again for responding to my call for help. read more

Fantastic service from start to finish. Living in a 1940s era house it was inevitable we would eventually need to replace plumbing. We thought we had some sort of underground leak; contacted Infinity and Roberto was at my doorstep super fast. After crawling around under the house AND using a camera to check the pipes (for free!), he recommended breaking through our laundry room floor. Next day he returned and worked all day to get to the pipes, discovering more issues. Our pipes were cracked and needed replacing. Over four days of total work a large section of piping and junction was replaced and concrete poured to replace what had been dug up. This was a hard job in some ways because of the age of the house, position of the pipes and my messy garage!! Infinity did great work including all the clean up and hauling away a sink and unused toilet. I really felt they worked extra hard and were super easy to deal with. THANK YOU Roberto and team - you're awesome! read more

Infinity Plumbing - Cracked very old pipe - Plumbing Near Me

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This is my second review of Infinity Plumbing. My first excellent encounter with Infinity Plumbing was back in the fall, when I called on them to look at a leaky toilet. When their scheduled plumber was unable to complete his previously scheduled job to arrive in time for my free consultation, owner and manager Carlos apologized and remedied the situation by showing up himself, comping not only the consultation but also the repair and parts. At that time, I wrote "By investing an hour and some impressive customer-service, Carlos converted a disappointed customer into a customer-for-life." And I meant it. Fast-forward half a year to this month. The ejector pump in my basement bathroom stopped working. (This issue was unrelated to the previous repair.) As soon as I called, the entire Infinity Plumbing team jumped into action. Jazz booked the appointment for only about two hours out from the time I called in. Then the whole crew -- Carlos, Jazz, and Romeo -- showed up to get the work done. Carlos and Romeo diagnosed and completed the repair in record time, as Jazz walked me through the administration and billing. The whole process was smooth and efficient, they left the bathroom spotless and had emailed me a receipt before they even drove away. If I could give six stars, I would. I said "customer for life," and I meant it. Thanks, guys! read more

Going out of business? Infinity only registered with the Secretary of State in July 2021. So they've actually been "in business" less than one year. Carlos operates under another business -- Advantedge Plumbing. That business was also only established in 2021. (Registered with the Sec of State in September 2021) I paid Carlos to create a stub out for a hose and rough in waste and water lines in an office studio. Every aspect of the job was performed below standard according to the GC and the work was never finished. Carlos repeatedly promised to send a refund, but now ignores my correspondence. read more

Good and reliable. They charge a reasonable price. Many business jack up their prices due to inflation, but this company does not do that. I just want to pay for good service and not feel ripped off. I would definitely use Infinity Plumbing again. read more

We experienced a plumbing emergency when our mainline got backed up. Our usual plumber was out of town so we found Infinity Plumbing. They called us immediately, explained what was likely the problem and booked time to come fix it first thing the next morning. When we had an issue with another sink days later, they came over again to make sure the job was fully complete. They also explained everything to us in detail which built a level of trust in their service and work. They have a generous warranty program and encouraged us to call again if any other issues came up. Will definitely hire again! read more

Had a backup of main sewer line. Infinity Plumbing was very responsive to fit me into their schedule. They cleared the main line from the backup, even though is was very backed up, from the street all the way through our sewer line. They had the snake equipment, including a heavy duty snake, to do the job. read more

Carlos was really great. He came out and gave me a free estimate, and talked over my options with me for our new water heater. He explained the pros and cons of a tankless vs. tanked and then gave me a verbal estimate. He then sent me the estimates via email so I could research and choose. The turnaround was about a week from initial estimate to final installation. He was communicative about what he was doing, sent pictures and cleaned up afterwards. According to my research, the price was pretty fair and included a new pad, pan and hauling away the old water heater. The company overall was also very responsive! Definitely will be coming back when I need a plumber again. read more

Infinity Plumbing - Water heater post installation - Plumbing Near Me

I have known for a while that my main sewer line has been clogged. For years I've been going to Home Depot and renting a 50 foot auger to clean it out. This past weekend I was not able to and was resigned to the fact that I probably needed to finally fix my main sewage line. I connected with Infinity Plumbing and they were at my house with an hours. Not only did they unclog my line, they saw from their camera that my line did not need to be replaced, and instead saw that roots had grown inside of it for years and it needed to be cleaned out. Keep in mind, I've receive quotes before to fix my main line and every one of them told me to replace the whole thing. Instead Infinity said my line was fine and they simply need to hydro blow the roots out. What they did next was off the charts. They first added two new clean-out pipes to the outside my house so I do not have to go through the indoor line again. They then brought in an industrial strength hydro blower to my house (the thing had a diesel engine to it) to wash out the roots. They spent all day cleaning/fixing my mainline and worked their asses off. The cost of the services was substantially cheaper than all the quotes to replace the mainline. I know paying for plumbing's sucks, however I was more than happy to give Infinity Plumbing my money for their services rendered. Well done Julio, Roberto, Billy, and Carlos! You all are honest, hard-working, highly experienced, and all-around good people. I'm really glad I met all of you. read more

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I HIGHLY recommend Infinity Plumbing! They came out to fix an ongoing issue that wasn't fixed by a different company and went above and beyond with the level of care and service they provided. We had a leak issue due to a backed up pipe and Infinity came out and fixed the issue as well as sent a camera into the pipes to make sure there was no other damage. They are honest and communicates with you every step of the way of what is happening and what they are doing. They stuck to the quote they provided compared to other companies who are more wishy washy with their quote. I am beyond happy with this company and will be recommending it to my neighbors! read more

Infinity Plumbing actually reached out to me for my plumbing leak outside my house and I am forever grateful they did! They were able to send a tech on site to give a free estimate on the same day they first contacted me. Their quote was very competitive compared to other bids that tried to oversell me on the scope of work required to fix the leak. Made an appointment for the fix and they were able to come out a couple of days later. I also chose them because the tech reassured me he didn't have to break the concrete to get to the leak and that he could just dig under the concrete to access the pipe. Other places wanted to jack hammer into 3 inches of concrete. The tech Carlos was amazing! He showed up on time, professional, honest and knowledgeable. He kept me informed of his progress, showed me the source of the leak and what he did to fix it. He fixed it the right way which was important to me. He put everything back together like nothing ever happened. Never once did I ever feel taken advantage of with Infinity. I am so thankful for connecting with this team. I will definitely use them again for my future plumbing needs. read more

Carlos responded in record time! Re routing lines that made no sense! Carlos was able to help me out so much. I was so impressed I will definitely be using him to do all the inspections for my real estate read more

Where to begin, I called a couple different companies to get quotes for a new water heater 50 gallon install since mine was leaking and found Carlos to be the most fit for the job. His prices were great and affordable with quality materials. He was professional along with his helper! Definitely recommend this plumber to my family and friends!! read more

Infinity plumbing did a fantastic job replacing our water heater. They were responsive, provided a competitive quote, and did the work the day after scheduling. We ended up having an emergency plumbing issue and they sent Carlos, who worked incredibly hard to make everything right. We appreciated their help and would definitely call them again if we needed their services. read more

I was blown away by Infinity Plumbing! They came in to perform a pretty complicated re-piping that other plumbers said couldn't be done, and not only did they do an excellent job, but they did it in half the time originally estimated. They were polite, efficient, and complete professionals. Can't recommend enough! read more

Awesome! Not only were they the only "emergency" plumbing co. to even respond on Sunday, but they showed up within an hour, diagnosed the problem (which was major; EBMUD had been by first), came up with a creative, alternate solution to the more obvious (but very destructive to the front yard) fix, and got to work right away. They also worked well into the evening and had the job completely wrapped up by 11 am the next morning. Roberto & Carlos were incredibly friendly, patient, and helpful in explaining the issues and possible solutions, and quoted a very reasonable estimate (which they didn't go above). I look forward to calling them again for non-emergency repairs! :) read more

Infinity Plumbing - elegantly re-routed my water main so as not to have to burrow under the concrete patio! - Plumbing Near Me

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Had a leak in my kitchen faucet pull-out hose. Very straightforward. One highly rated plumber gave me a quote to replace the entire faucet rather than the hose... that's $500+ for a new faucet including his $200+ fee. What a rip off!! Instead I just ordered the replacement hose from Amazon for $20 and Carlos installed it within 5minutes. He didn't even charge me for the install!! Zero leak now, job well done. I'll definitely return for any plumbing needs. read more

Infinity Plumbing - Leak/tear in kitchen faucet hose. Fixed in 5 min with replacement hose - Plumbing Near Me

Roberto & his crew are amazing! Our water heater went out right before Christmas. Infinity was quick to respond even on Christmas Eve & were able to send Roberto & his guys right away. All Around great communication, including Email & text updates when they would be arriving, Roberto & his team worked all day & into the night to fix our issue. They are hard working, efficient & the best we have found in the bay so far! 10/10, highly recommend & will be spreading the word. Thank you Infinity, you made our Christmas! read more