I'd still give Reggie and Lisa a 5 star, even though I did not know they sold their company I…read morebelieve a year ago. Unfortunately the new company isn't anything like the company Reggie and Lisa built. It seemed like price gouging and the Assured person that answered the phone seemed a little snarky to me. I will miss Reggie's very engaging personality. On the rare occasion for over a decade I would interact with Lisa. She was very nice, as well. I've dropped off stuff at their home, which is also their place of business, but I usually met one of their trucks either with their sons or other guys that were a part of their company. I've always had a terrific experience with Cutters. I bless you both in your next season of life and your family. Thank you for over a decade of providing my family and I with great shredding. Blessings to you all and I will miss you.

They were very prompt in the response and did a very quick job. Highly recommended!…read moreThey were even able to come and pick up on the same day. The response time and professionalism was wonderful.

Service was excellent, timely, staff was efficient, it was comforting to watch our documents being…read moreshredded in front of us.

Prompt service reply. On time, good communication, and professional. Good value and cost effective.read more

Love it that they come to your house and actually destroy the documents right in front of you. It's…read moreour second time using them and they are always on time, stay in communication and do what they say. Definitely recommend this business.

I didn't realize Assured and A-1 are probably the same company. When I called the Cutter's number…read moreto get shredding done, I got someone from Assured. I asked about Cutter's and she said they bought Cutter's last year. She said they always had the number I called, so I'm not sure if the Cutter's number forwarded calls to Assured or not, which would make the statement the lady that answered the phone true, but idk. Anyway, she told me it would be about $130, I believe up to 10 banker's boxes. I said I had the equivalent of 4-5 boxes. She said they could shred up to 10 boxes, so anything less they'll take for the $130. I was used to paying $30-60 with Cutter's, depending on how much shredding I had to do, so this price seemed outrageous to me. The lady on the phone seemed to me a bit snarky, but I could have perceived it that way after she told me the price is still $130ish ($129.XX). A part of me wanted to be sarcastic, but I wasn't. There wasn't any need to ever be sarcastic. I thanked her for her information, but it did not seem reasonable for me to pay so much. I ended up getting a much better deal with a Tempe company with incredible service & pricing and pay for what was being shredded instead of some flat price regardless. I've read a number of the reviews and they seem to like Assured, so maybe the woman that answered my call was having a bad day. idk. But I am missing Cutters.

This is an outstanding company, I have used TNT Shredding for several years and their service is…read moreprompt, reliable, and affordable. Tim takes care of admin and scheduling and Dan is on pickup. Special shout-out to Dan for calling me when on-site to make sure that he was picking up the correct box. Can't beat that for service and accuracy! I highly recommend them.

I have taken a lot of shredding to the location. Prices are great and the people are so friendly…read more They will even come and get your shredding from your car!

I had been with the same mobile shredding company for more than a decade, which I normally call…read moreevery 9-15 months. When I called this week, I found out they sold their business a year ago and was bummed. I typically have about two to three 13-gal bags filled. This time it was 2.5 bags. The quote I got from Assured (the company that bought Cutters) gave me a quote of about $130. That's nuts. Reggie from Cutters used to charge me close to $40 or so. I would meet the truck wherever near me on one of their routes. No big deal. And I would see my stuff being shredded. This worked well for over a decade. Assured said they would be happy to help me (at 2-3x the cost). Called some other places and would've went with another company that was willing to work with me, but on the day I wanted shredding and called that company to see if they could fit me in on their route, I didn't get a call back in a timely manner, not until the end of the work day and by that time, I found THIS company, PREMIER, who was willing to work with me. Premier does not have a mobile service that I'm aware of and they are located near the 143 & University, which isn't too far from the engineering place I retired from awhile back. I spoke with Sophia (I think that's her name) and she was very friendly, polite, professional. She gave me instructions that were simple to follow. I drove through the gate and pulled up in the area for Personal Drop off. David (the lead guy) and Mark met me, helped me carry my stuff into the warehouse where they do the shredding. They allowed me to watch the shredding take place, told me how much it would cost me, and asked how I wanted to pay. I paid by my Apple wallet. Shredding happened quickly. David explained to me how the shredding machine works. It was all good and very quick. Yes, I had to drive from Gilbert to Tempe, but it was mostly freeway, so less than 20 min. The price turned out to be better than I expected. I will be back.

Used them for years. Veteran business. Great Will continue…read moreto use them even though I live far away

Thorough, great communication and excellent pricing! We had a last minute request and they were…read moreaccommodating right before a Holiday weekend!

Have used this business recently to destroy old documents and in the past as well. They are easy to…read morecontact, respond quickly and showed up between the hours as scheduled. It was out of their way for our small job but they did it with a cheerful heart and at a great price. Highly recommend AAA. Thank you!