Lacking customer service big time. We asked questions. Got the same reply each time. The. Figured…read moreout I could have ordered online. Tried to get help but no luck I dint want to carry what I bought back on the plane. Too bad so sad. Will not be returning. Also no refunds exchanges only even if you purchased it a second before finding out they had online. Never again.

I bought some things from there the other day and I really liked also they had good serviceread more

Visiting from out of state, the whole family went in, and Paisley was AMAZING!! Helped my girls and…read moreI with clothes, wrote down the best places for us to go see... truly the best customer service. Thank you so much!!

Best surf shop on the Monterey -peninsula! The selection of clothing is endless and so well put…read moretogether by "Karlee". "Mike" at the counter has the best customer service...! Both very Knowledgeable and friendly. We always visits this spot when in town you feel like you're stepping into a surf paradise the minute you walk in!!! "

Arturo, clearly the supervisor at this time 5/16/22 230pm after I had asked young girl employee if…read morethey had a restroom that my 3 yr old daughter might use and she turned to a group of 3 or 4 other employees and said, "I don't know, Arturo do we have a restroom?" To which Richard retorted, "No! Jack 'n the Box is the closest public restroom." Worst customer service experience ever! Big 5 I used to think highly of all of your locations. Richard (as I like to call him) Arturo just lost your entire company my business today as well as any other day. Nice job Richard

I went at 7:50 because the whole day I was busy and I went there and I already knew what I wanted…read morebut they said no I can't come like why couldn't I it's literally 10 mins before they close well anyways you guys need to at least take 1 order 10 mins before

Dude the kid with the blonde hair is literally the most helpful ever. Helped us get a surf rack,…read moreand ran!! To go help us. Like so good at his job. And very kind, needs a raise lol. But recommend this shop for sure! Very good prices, (25$ board rental for a day) and 50$ for a surf rack for our sedan. For sure come here. Great workers, great prices, great shop. And organized very well.

one of the last traditional surf shops left. Owned by a legendary shaper Sticked with his and…read moreother too shelf boards. Actual kn knowledgeable staff with lots of experience can help you with any of your questions. Also, they actually sell surf parts like fins chords, and actual resident epoxy you used to fix your board with probably a YouTube video or two also world champions work here how many places can see that

Cute and inviting store. Conversation was good with the guy that works here but noticed the item I…read moregot that was 30% off was in fact not at the register. Didn't notice until I left. Didn't want to detour back for $25 bucks but still. Whatever-Santa Cruz has better surf shops.

Great shop. It's awesome that the owner is a great surfer and big wave rider too. Family-owned and…read moreoperated...

i never know when its going to be open, its small, but if you need wax or a sweater. try it out.read more

I was trying to put together a folding kick scooter a friend's son had gotten for Christmas when a…read morespring shot out from somewhere. There was no mention of a spring in the manual; nor could I find anything remotely relevant on YouTube. A friend who owns a skateboard shop suggested talking to John at NC board shop. I was sure glad I did. John spent a good 20 minutes figuring out what the part did and getting it back into place. I was so grateful I bought my friend's son a gift certificate - maybe he'll become an NC board shop regular. TL;DR, great service from a really knowledgeable merchant.

Very cool skateboard shop! I came in to buy a complete…read moreskateboard for my Grandson. The person that helped me out was extremely knowledgeable and very helpful, he was able to guide me through the inns and out of selecting a board that would not only be age appropriate but something that he could also grow into and would last long enough with quality parts "without having to buy the top of the line equipment or for that matter buying something that was crap" I settled on a thrasher board with 53 mm wheels and ABCE9 bearings along with NC Boardshop trucks and finished the underside with the Santa Cruz screaming hand and a bones dinosaur sticker. Cuz that's how I roll "get it, roll?" The shop not only carries everything you need to build a board the also sell protection gear, shoes, socks, pants, and shirts as well as sunglasses and even Christmas ornaments, " which I bought, laugh out loud" Total price for the board was $129 which honestly after doing some interweb research is a pretty good deal for a quality skateboard. Overall experience was great and the customer service was fantastic. I highly recommend them if you're looking to buy a board for yourself or your loved ones.

Sprockets did a wonderful job printing the names and applying patches to our Los Gatos Little…read moreLeague Baseball jerseys. They took great care to ensure everything was current and had a fast turn around time.

Nice little store with a lot to look at. Customer service was wonderful. Katy helped me out. Her…read moresmile and kindness will definitely bring me back to the store. Sprockets Silicon Valley is lucky to have Katy as an employee. 10

Go to Ventana Surfboards! Go to their web site!…read morehttps://ventanasurfboards.com/ Martijn and David are so darn creative. Everything from their tchotchkes to their surf and SUP boards are first rate. The artisanship is over the top. They don't merely talk sustainability, they practice it as fully as possible. They use recycled wood from fence posts, wine fermenters and water tanks just to name a few. Oh, and wood recovered from the original 1937 77' Western Flyer made famous by John Steinbeck and Doc Ricketts in Steinbeck's book "Journals From the Sea of Cortez" published in 1951. In the various pieces of artwork, yes it's artwork, you may even find slices of golf balls recovered from slices and hooks into the ocean at Pebble Beach. The epoxy covering these beauties is tree sap based by Entropy Resins. They also use a soy based resin by Ecopoxy. OK, I told you so. Plus, you gotta catch the nifty RC dune buggy with headlights, a key nd a driver that turns its head and waves. And has its own surfboard, and fly rod. Fly rod! Some pix of the toys, and the Western Flyer being recovered, then launched in Port Townsend, WA. The Dude sez 2 thumbs up.

From the owner: Ventana Surfboards & Supplies has the highest bars for artisanship and environmental…read moreresponsibility. We create hollow-framed, reclaimed wood surfboards, bodysurfing handplanes, eco surf apparel, and sustainable surf supplies that are loved by collectors and adventurers everywhere. The Ventana team lives and works in Santa Cruz, California where we test our products on some of the most challenging waves on the planet. Ventana donates at least 5% of profits to ocean conservation.

The owner of this establishment is very rude. We went in and immediately the person said we do t…read morehave your size.. mind you I'm a size medium. This person kept looking at us up and down in judgement, you can tell they didn't want to help or be there. Awful customer service, extremely unprofessional!

I always come here for my alteration needs. She is fast I also love the choices they have for…read morejewelry and eyelashes.