Once OTB family, always OTB family. I came home after 30 years and it was like I never left. Kelly and his crew were so helpful and generous with their time. I have to express my gratitude. Good people. Go there. read more

Ok, I'll be honest. I've lived in Monterey my entire life and have always gone to this store. I'll say, before this year, it was a great shop. Friendly staff, good vibe, and all. But recently the vibe has really changed. The staff is unfriendly unless they like you/know you. I walked and the short brunette guy at the counter just looked at me. The girl who was working & folding clothes said hi and smiled, that was appreciated. But once it was time to check out, the tiny elf-looking blonde older man ignored us at the counter until he told the short brunette kid to check us out. Brunette kid was not very friendly each time I'd gone in here. Same with another young man. IDK, feel like it's gone so downhill, miss the old staff. Have also heard the staff talking about the owner in an unkind and abusive manner. The things I've heard about the owner worries me for these poor kids. I would act that way too! read more

Perfect stop after getting (accidentally) soaked in the water for cute warm sweatshirts. The staff was friendly, it had clean bathrooms, and was family friendly. Highly recommend! read more

Best surf shop on the Monterey -peninsula! The selection of clothing is endless and so well put together by "Karlee". "Mike" at the counter has the best customer service...! Both very Knowledgeable and friendly. We always visits this spot when in town you feel like you're stepping into a surf paradise the minute you walk in!!! " read more

On The Beach Surf Shop - On The Beach Entrance - Sports Wear Near Me - Monterey, California

This store has an amazing selection of surf items as well as clothing, amazing staff! I had the absolute best service ever by Karly who handled all my needs and even gave me recommendations on where to go to dinner after since I'm just visiting. Her connection was so genuine beyond a sale, super sweet girl! Will definitely be shopping here again if i'm visiting ! read more

On The Beach Surf Shop - air freshener - Sports Wear Near Me - Monterey, California

Visiting from out of state, the whole family went in, and Paisley was AMAZING!! Helped my girls and I with clothes, wrote down the best places for us to go see... truly the best customer service. Thank you so much!! read more

An absolute staple to the Monterey Bay! You know someone is a local if they are wearing their OTB hoodie. In our family, it's almost like we collect them. I'm always here getting a hoodie, a candle, or an air freshener for my car. Locals, sign up for their rewards program...you won't regret it! Everyone there is always very laid back and friendly. Our hoodies always last a long time and are made with comfortable material. We always look forward to a new logo design, as well as watching the fish in their saltwater tank. read more

Clint is the greatest! We had a magnificent experience here. Clint was very friendly, informative, and professional. He answered all our questions with care and patience. I'm thankful to have stumbled upon such a wonderful shop, with even more wonderful people. If you ever come here, look for Clint. He is the best, and should be awarded as such. read more

Mike was great! I needed an all-rounder wetsuit, and after looking at the choices in stock and asking a couple questions, he recommended the perfect suit. Tried it on, fit pretty perfect. I'm quite short, even the Short sizes bunch up-- he recommended a local business that specializes in alterations. I felt very comfortable in the store, and I appreciated the professionalism shown. The whole interaction took about 30 minutes! In and out. Very helpful, thanks Mike! read more

This is a great surf shop with a large selection of merch and gear. We rented a wetsuit for our 11-year-old while traveling and Kelly was incredibly helpful and even gave us a break on the price since the timing for getting back from Santa Cruz would not allow us to return the wetsuit within 24 hours. If you want to visit an absolutely great shop with knowledgeable and friendly staff, this is your place. read more

This little shop in Monterey is great. When my son needed a new pair of shoes fast, we stopped by here. With the help of a wonderful sale associate, my son tried on about a dozen pairs of shoes and ended up with the most comfortable pair of UGGS. While he looked at footwear, I looked at the women's clothing and found the cutest hoodie. There was a good selection of men's and women's apparel here. The customer service was really great, and there were plenty of nice sales items here too. This was a fun stop while shopping in Monterey! read more

On The Beach Surf Shop - Sports Wear Near Me - Monterey, California

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Great surf shop! We've been going there for years. The staff is always so helpful. I like the ladies clothing section and my husband is a surfer so he has purchased wetsuits, wax and other apparel there regularly. He also buys rash guards and wetsuits for our daughter there too read more

On The Beach Surf Shop - Girl power! - Sports Wear Near Me - Monterey, California

Mike McDaniel was very helpful courteous and informative. Beautifully merchandised store Great selection read more

I was in On The Beach surf shop Wednesday the 29th of March, I went in the back to get a skim board for my Son, I was helped by a nice guy with a beard! I'm sorry his hair was maybe kinda reddish, however he was So helpful and really was kind and explained everything well!! I went shopping and was helped by a young dark haired guy Josh, I think, Everyone was very helpful and looked you in the eyes also asked questions and treated me like a human being! (Just cared)That's hard to find in this world today! My Son and 3 grandchildren had a blast in Monterey and also got a lot of cool stuff at your shop;) read more

Came from out of town and wanted to get a new skim board. The employee who helped me hooked it up with a free bar of wax, and even got the sticker residue off so it was ready to go. Will be back next time I'm in the area! read more

We visited your shop last Sunday 8-21-22 and we were greeted by the nicest young lady, named Shannan. She was extremely helpful, kind and attentive to our needs. She mentioned she started working there two weeks ago. She made our shopping experience so enjoyable and fun! Your shop is blessed to have her! We've been shopping here for 6 months and always find two or three fun things to buy. read more

just visited for the first time great customer very responsive and helped me a new deck i even met the owner what guy i'll be back anytime i'm in cali highly recommend!!! read more

Best Vibe. Instantly transports you to mountains or beach. Cool people and really great merchandise. Fun label and every teenager I know will proudly wear their stuff . And we know how picky they can be. But I'm an adult and love it too. read more

All the workers from the owner to the intern were very knowledgeable & extremely helpful. I spent a lot of time in this store trying on about 10 Women's and juniors wetsuits to find the perfect fit & design. Several of the workers game me lots of very useful tips. They were all so personable. It's very rare to find such genuine retail employees and I am so thankful for their help. The store has lots of brands and styles for wetsuits. Compared to online prices for wetsuits they are the same, but at the shop you can try them on and you don't have to pay shipping. There's also a section for discounted used wetsuits in great condition. Compared to the surf stores in Santa Cruz, this store has more accessories, inventory, brands & options. They also offer rentals and you can walk right out to the beach. During this pandemic all employees were wearing masks, everything was clean, the store doors were open and we were allowed to try on items in the fitting rooms. There is also lots of free street parking. Lots of other walkable shops and a vegan Mexican restaurant nearby. ... after we bought wetsuits and shoes we went boogie boarding in the evening and were so excited that for the first time we could go in the water without feeling cold at all. We got the perfect fit of wetsuits and the shoes were a great addition. read more

No way am I cool enough to be in a surf shop, but I was in the area this past summer & found out On the Beach sold bracelets I had been looking for. Nice guys working the registers! I know slides are the trend these days but I am a flip flop girl for life; OTB has a large selection so I've got them mentally bookmarked for when I'm back in Monterey next summer. read more

What a great surf shop! Stopped in this morning after living here for 4 months and discovered a fun and friendly staff, including Kelly. (Thanks for the tip on the mini-pancake maker!) Having come from Southern CA, I wondered if we'd find a shop like the ones I've grown to love (Harbour Surf, especially). And it looks like I have! Thanks OTB! We'll be seeing you soon! Aloha! read more

We have rented equipment twice from On the Beach. Everyone we dealt with was kind and patient and explained proper usage. We got the perfect wetsuits and equipment, my kids were in the freezing ocean all day! Our second rental included a skim board. My son promptly lost the board in the ocean. He was distraught. When we talked to the shop, they were kind and gracious. They said if someone turns in the board, we will get our money back. It was our mistake, and my son was so upset. I was so grateful for their kindness. I will definitely rent again. read more

On The Beach Surf Shop - Perfectly warm kiddos enjoying the ocean. - Sports Wear Near Me - Monterey, California

Beautiful and well equipped store with a wide range of stock in hard to find sizes. Mike and Jasmin were not only helpful but also a delight to talk to. A+ place read more

Kelly and staff were super helpful getting my old skateboard working again. They installed new cushions for my Independent trucks. My 45 year old skateboard is ready to ride again! They have an amazing collection of clothes, skateboards, surfboards, and everything you need to enjoy beach life. The staff is friendly and very helpful. read more

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My daughter rented a board for our granddaughter. Simple and not too expensive. Staff was very helpful. And our granddaughter had a great time out on the waves in Carmel! Thanks! read more

Recently purchased a long awaited Dogtown longboard deck in Santa Cruz and took it to On The Beach to have trucks, grip and wheels put on. Clint was incredibly helpful, knowledgeable, and fast. I had about 20 minutes to browse with my wife before my board was complete and ready to ride. With Independent trucks and OJ Super Juice wheels, they had in stock and were able to order quickly exactly what I wanted. Great job Clint and the rest of the On The Beach staff!!! read more

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Incredible experience at OTB. We went in to just look and learn about skateboards, etc. Dillion graciously taught us the difference in boards, trucks, bearings, etc. asked a lot of questions about how and where our son would be riding. We found him very knowledgeable and helpful. Gave us the information on the advantages of the different type of equipment. This helped us make an informed decision. So much so that we decided to purchase everything now instead of waiting for his birthday. It's rare to receive that kind of service from a store these days! Great selection, reasonable prices, and INCREDIBLE service. read more

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This shop has super cool stuff! Great selection! Every single employee was extremely nice and helpful. We really appreciated how kind they were to us and our 3 year old. read more

Awesome surf shop with great selection of California clothing for adults & kids! The staff is amazing, super helpful & nice!

My son went to Monterey for Thanksgiving, he went to On The Beach Surf Shop the following day on Friday. He did some shopping for himself, and surprised me with some birthday presents from here. He gave them to me once he got back home, two of the clothing items or one size too small. I called on Monday morning to see if they had size 2 XL and a jacket and a T-shirt with the idea of exchanging. They had the jacket which was awesome. Unfortunately, the T-shirt brand doesn't make XXL in the T-shirt that I had. The Customer Service on the phone was genuinely very friendly, helpful and professional. There are more than happy to hold the merchandise or allow me to ship in my two items, and once received, would ship out the two on hold. I chose to drive down and wasn't sure if I'd go down on Tuesday or Wednesday. They were so reassuring and chill and said no worries in essence it'll be here on hold for you that made me feel very confident and reassured and not stressed about how long they would hold these items that I knew that I wanted. I just needed to get there to exchange them so I'm very grateful for the excellent helpful customer service centric culture that they have there. I called Tuesday morning and spoke with Clint. He's the store manager. He's a super nice guy very professional easy-going just has an overall great demeanor. I told him I might be coming that day possibly Wednesday and he was so reassuring. I also have some questions about the items I had on hold mainly the T-shirt because I decided if they didn't have the size I needed then I can get the size that my son wanted so he could have a cool T-shirt.lol. Clinton was so reassuring and said no worries. Look forward to meeting you and we're just super friendly and awesome. I ended up not going down that evening and the next morning I called and got Josh to update them that I was driving down on Wednesday and to confirm my stuff was on hold it was in again more reassurance. See you when you get here. Look forward to meeting you and just just great Customer Service and super genuine. I called while driving down and got Josh again. He was super friendly and helpful with a few questions I had and I just wanted to update them that I was going to be later than I had originally said that morning since they holding few items for exchange and super friendly and customer service centric. These are my takeaways from the phone calls with Clint and Josh both. When I got to the store, I was greeted with a genuine, friendly welcome. I ask for Josh. He was doing a task and unavailable and I got help from Clint and just like on the phone, he was super friendly, very genuine it's just who he is and he's bringing that into the workplace for on the beach surf shop. The overall culture in the store in addition to the individual employees that work there has a great vibe, a team, camaraderie energy, I observed, while being in the store. So Clint helped me initially and then went on lunch, and Josh helped me, while at the store, I asked my son if he wanted anything via text and he said "oh there are these pants that I saw but I didn't buy them". He wasn't sure the exact brand he didn't have pictures, so this began a hunt, they took the time to look in the computer to see which two pants he did buy on his previous visit Friday and what size because I didn't know and my son was busy and couldn't talk on the phone so I sent pics of possible pants, doing this was made possible because of the efforts of Josh helping me taking bits of information both known and probable to figure out which pants he'd seen week before and wanted like the hybrid tech pants of which there were several types. Lol. My son did like the olive green but again communication was very limited because he was busy but I was determined to make the best informed possible choice of the right hybrid, technical pants that he wanted. Josh was helping me figure this out and he was super patient, kind and helpful just a rockstar helping me try to figure this pants size thing out. . I got to know him a little more about him, shared a little about my son and he remembered helping my son the previous Friday. I have to say Josh is a very impressive young man in general and as an employee. He shared some of his story and he has definitely persevered and accomplished a lot to get where he's at and he brings that into the workplace for the customer base, we are lucky to have an awesome person like Josh and also Clint the manager working at On the Beach Surf Shop. They contribute greatly to excellent store culture. Sooo I love my jacket lol, I found out from Josh that he remembered helping my son & he asked Josh for cool jacket ideas and Josh had recommended the jacket I got which I love, thanx for your collaborative efforts which yielded great results. . read more

Great people very knowledgeable. They have a good selection of boards and wetsuits. And they also recommended a great taqueria down the street! read more

Had a really wonderful experience returning to this store when I was in the area with my mom for a little Monterey getaway. I love this store. Was greeted by the female employee (Evette? Yvette?) who helped me with my purchases and set me up with a dressing room. She was really friendly and available for great customer service. Got some cute outfits for the warmer seasons. Spent a little more than expected but got some great deals on quality clothing. They even gave me a nice and soft "On the Surf" free t-shirt because I earned enough points from my purchase. My boyfriend enjoyed that shirt more than the "Santa Cruz" logo shirt lol. My mom found some really soft sweats as well. Be careful with parking on the street. We spent some time shopping and trying on clothes so went over the limit. I think if you park across the street in CVS you can park for a few hours? Got a ticket which was not so great so that could be a helpful tip for customers looking to spend more time here. Thank you Evette! Good luck in your school and your future career! read more

Went to a conference and forgot to bring shoes so we ran in here on a Sunday because it was open. I was hoping to get some footwear in black that would work. The young lady who helped us was wonderful. She was super nice to our puppies and found a child size Ugg boot that fit me perfectly. It was warm and instantly comfy. She also suggested Stance socks and now I am obsessed!!! Thank you!!! read more

Good service, very friendly with helpful staff and owner! The selection of surfboards, wetsuits, and much more merchandise etc. was above and beyond. The pricing ranges and value for all of the items in the store were reasonable, and with the help of the On The Beach Surf Shop team, I decided on which surfboard would be the best option for me! read more

What a great surf shop. The staff are so helpful and friendly, they genuinely want to help you find exactly what you're looking for! Thank you for your surf expertise, I couldn't recommend this shop more! read more

Excellent shop! great local staff. they guided us on where to try boogie boarding even suggesting it was too dangerous to go out yesterday. very friendly and knowledgeable people. great price! we'll be back! read more

This is our favorite surf shop worldwide. Yes even better than Ron John's! The quality of the clothing here is far superior of that overpriced tourist stuff you normally get. We come here two or three times a year and always are treated like family. Most other places could care less but not here. We even had expired coupons and they said no problem. So we walked out with over $600.00 worth of gifts. read more

On the Beach is my favorite "go to shop! I was wanting to send a couple t-shirts to my grandkids in Hawaii, but ended up with NIKK'S help, buying for my son and daughter-in-law too! Why not?!! These shirts will happily be worn in Hawaii, flying the "colors of home" for my son. Everyone wins! Thanks Nikk! read more

Staff was helpful, shop was clean and organized. Huge selection of stuff. I recommend this place for anyone looking for beach wear, or skate/surf stuff. read more

Went in to get a rash guard and the help was good . Wish I wasn't on budget because I wanted to spend some cash at this shop . Will be back soon . Nothing bad to say about my experience.it was a pleasure read more