I brought my old BMW R1100RS to Nova to have the clutch. I was recommended by and Old BMW mechanic…read morethat lives near me. I spoke to Bailey and she was truly excited to work on my bike. The work was fantastic, clean, done on time, extremely professional .And half the cost of the local BMW dealer. I was so impressed i recommend them to all my friends. Thank you!

I brought my 2015 Street Bob to Nova Motorcycles to replace a busted wheel bearing. When they…read morere-installed the rear wheel they failed to replace the bolts, loctite them, or bother to torque them down correctly. As a result, they worked themselves loose and eventually caught on my swingarm which caused my rear wheel to unexpectedly lock up at 35/40mph. I luckily did not dump my bike as I fishtailed to a stop but am even more fortunate that this did not happen while I was on the highway, in traffic, or in the middle of a corner. This reckless neglect easily could have cost me my life. It also ruined the new wheel they had just installed, destroyed the sprocket and belt, dented the belt guard, and damaged the swingarm. Lastly, it cost me over half of the month of September on my bike while they did the repairs. After owning up to their neglect they agreed to fix the bike but would not pay to have another mechanic look at it to get a second opinion or do the repair for me. So I was stuck having the same people who could have killed me doing the repair on their own incompetent work. As you can imagine, this makes it very difficult to have much confidence in the safety of my own bike and has put a real damper on riding. Throughout the entire ordeal they acted with indifference and treated me like I was being a nuisance. They tried to reuse the same damaged swingarm even though I made it perfectly clear that everything damaged due to their neglect needed to be replaced. I didn't realize until I got the bike home that they didn't even replace the dented belt guard. When I requested the name of the mechanic for my report to the AGO they outright refused to give it to me. The mystery mechanic, their "Harley guy" still had his job when I went to pick up my bike. As I left they actually had the nerve to tell me not to come back. Disgraceful. For your own safety, do not give Nova Motorcycles your business.

They don't waste customers money fixing scooters which can't be registered. They are honestread more

I purchased a bike there a couple of years ago and I couldnt be happier. Paul the owner is a great…read moreguy as are Wayne and Tom in parts. Bob in serivice is awesome too. He was super helpful after I purchased the bike and he knows his stuff. Its really helpful that these guys ride and or race bikes. I would highly reccomend Pilgrim!!

Locked into a year-long contract at approximately 30 dollars a month and i only saved approximately…read more90 dollars and i have to rent the motorcycle before a year or i lose my money i put into this scam.

This probably deserves a much longer review, but to keep it brief - I used the Eagle Rider site to…read morerent a Polaris Slingshot, the first time I used the service, and the rental location was M.O.M.s in Manchester NH. I'm a former Motorcycle owner but that was years ago, and I chose the Slingshot so my wife and I could have something to drive up to the New Hampshire White Mountains. Too many parts of the Eagle Rider 'system' were frustrating - high prices for my particular rental, a massive hold put on your CC, having to buy additional insurance, having to pay for roadside service, etc. Plus their reservation system caused issues with my renter both before I picked up the bike and after I dropped it off, when M.O.M. was unable to 'close' my rental our for some unknown reason. Also, there was almost no helpful information about my ride. Did it have a radio? (Yes, but it would not pull in any stations) Did it have GPS? (No, and no GPS rental was available for my particular rental). Did it have any power points? (Yes, it luckily had a 12v cigarette lighter style plug and a USB connector) Did it have ANY storage? (Yes, it actually has a rather large glove compartment and spaces behind both rider and pass. Now, as much as I found the Eagle Rider system to be frustrating, the folks at M.O.M. were actually great to deal with, and turned their part of the rental into a much smoother experience, so I would highly recommend using them (for rentals, buying a MC or maybe service) to anyone based on their great customer service with me!

What a great Harley stop. We arrived as they were closing so we didn't have much time but it was a…read moregood size store with lots to look at. Nicely decorated and inviting. We stopped in on our way through and will come back when we have more time. We try to stop in to each store as we tour and I'm glad we did.

Watch out for their finance officer. He will Jerry Rigg your paperwork. Don't trust them at all…read more Old owner was trustful. New owner is not trustful. You'll see a lot more bad reviews. Now original spitzy's not there no more sold out. 2 foreigners.

I've been riding motorcycles for decades. After years of getting beaten up by Sportsters I resolved…read moreto get a touring bike. So I perused Craigslist and found several Road King Classics in the Mass/RI area and took a day trip up there. If you want to buy a used motorcycle, in excellent condition, at a fair price, go To Todd's Motorcycles in Bellingham, Mass. It's worth the trip. Walking into Todd's is like stepping into a biker toy store. There were literally dozens of bikes all in pristine condition. We worked with AJ whose super chill manner and knowledge were both refreshing and invaluable. We looked at an '04 Lava Red Road King Classic with 9146 miles on it. It was cosmetically perfect and AJ had maintenance records all the way back to when it was new. I'm stubborn however and had to go check out the other options I'd found but they didn't come close. We called him and told him we'd take it. From the time we walked in, to the time my taillights crossed his driveway maybe took 15 minutes. The price listed is the price we paid, which, based on the comparable bikes in the area, was very fair. They don't do accessories, they don't collect sales tax, they don't provide temporary tags. What they do is provide high value motorcycles, at a fair price with a seamless transaction. Oh and he even gave us t-shirts.

Great place loaded with low mileage late models. No pressure, just plenty of info and time to…read morebrowse. Visit the corp dealerships, test ride there, then go to Todd's to find a nice shape used ride for a great deal. One month after buying there, couldn't be happier.

Have serviced 4 and purchased 3 bikes over the last 9 years from moms Manchester. THey do make…read moremistakes. Suggestion check invoice carefully before paying. Check actual work performed. If problems the management and some employees have been very good at resolving issues. During Covid and during Moms rapid expansion it appears to me that it has created internal problems within. I hope they can overcome and improve.

My Son bought an Indian Scout there, lost the one key they gave him…read more Called and spoke to Brandon, super helpful. Was told the key code would be on the bill of sale and it would be easy to make a key with the code, it was not. Pulled the ignition and brought it to Moms to see what they could do, saw some guy in parts who was basically NO help. Bought a key blank for $32!!! ( $10 on Amazon ) so I could get a locksmith to make a key. In addition they set him up with some credit card financing at 26% interest, how does that even happen? I would not recommend this place.

Quick, efficient, personal service at an excellent price. Got a great price on an extended rental…read more After the Enterprise debacle I highly recommend U-Save. Thanks Jen and Mr. Trombly!