Tommy and his Family are the nicest people to deal with. Great products and always fair pricing. I…read morelive in NJ and drive 2.5 hours to buy from him and his family. My wife actually likes going there???

Great service and people. they helped us in a pinch get jet skis operating and on the lake…read moreyesterday. Would buy again from them and highly recommend Matt, Tom, and team

I just had my GS serviced by Max's utilizing their pick-up/drop-off service and was very happy with…read morethe end to end experience. Made a request on the web site, got reached out to by a Service Advisor, discussed the standard service plus some extra things I needed addressed, got a quick quote and pick-up date. Pick-up went smooth, had it secure in the truck in 5 minutes. Clear communication throughout process re: parts and options. At drop-off I noticed a small error on the invoice that I mentioned to the driver who called Service and by the time I was back at my desk I got a call from Service Manager apologizing and letting me know the credit was already processed. Recomended.

Beware, Ben in sales lies to sell bikes…read more My son and I wanted to purchase two bikes, an S1000RR and an M1000RR. Ben in sales texted me that the S1000RR left Germany a week prior and would be delivered and ready to pick up in two weeks. Based on this a deposit was made and purchase contract signed. Two weeks passed without any contact. Reached out and eventually got a text that it just left Germany and would be another 3-4 weeks minimum. Direct lies in writing. We cancelled the purchase on that bike and had a bike from Gold Coast BMW within a day. The M1000RR was in stock and Ben indicated that 3 months deferred payment financing, with no interest on the first 3 months, was available. I specifically asked if there were any fees, penalties, or interest if paid in full before end of 3 months. I indicated that I was only choosing this option to take advantage of the temporary free money and that otherwise I would just make the entire purchase. My questions were acknowledged and confirmed by Ben, no fees or penalties. I just went and paid off the amount before the 3 month date and there are $556.65 in finance charges for the three months. I have placed several calls to Ben to discuss and he has not returned my calls. For what it is worth the bikes are incredible! It is unfortunate that these amazing machines are peddled by a such a disingenuous and untrustworthy representative of the brand. Beware!

I went to the store on Saturday morning. There were three people working. Everyone was extremely…read morehelpful. They guided me to Axial windblockers. I walked out with everything I needed. I purchased the jacketliner, pants, glovesliners and bootliners. Also winter gloves and a Stockton tire pump. Everyone was very knowledgeable. My questions were answered in a very friendly professional manner. I ride a Harley Davidson Ultra Tri Glide. My concern was the voltage output for heated apparel. So They recommended Axial blockers. I purchased everything that I needed. Sometimes being a woman in the biker world is like being INVISIBLE. In the past I would walk into a HD store and be totally ignored. My Cycle Gear CUSTOMER SERVICE EXPERIENCE. WAS A 10. Thank you to the staff.

First time swinging through for a bike rally in the parking lot. Being their first one, it def…read moreneeded a few kinks worked out but it was so fun and needed for the area!! Alisha, a employee for cycle gear, was beyond friendly and attentive! She walked around and spoke with everyone and made sure everyone was having a great time. She deserves some recognition on her amazing customer service. Thank you so much cycle gear for letting us bikers have something to look forward too! Bravo!!

Professional and knowledgeable and a repeat customer for all my motorcycle needs. Crews the best.read more

Awesome group of Guy's. Thank you for your help. During the accident in front of your business…read more Thanks' for taking my bike back into the shop while I went to the Hospital.

I went yesterday to meet up with my boyfriend to purchase his FIRST MOTORCYCLE!! With so much…read moreexcitement we weren't sure what to expect, but I must give a huge round of applause to the team members that made it possible to find the perfect bike for him, THAT DAY!! John, Randy, Jeff and Russ!!! These guys were amazing helping him in every aspect possible. Everyone there was super nice and it an unbelievable experience. I highly recommend if you want to purchase a motorcycle, trade a motorcycle or purchase merchandise and parts then you defiantly must give this place your first initial spot. Spitzies is where it's at!!! Now, we are ready to rock n roll for Bike Week 2020 in Daytona next week!!! Thank you SPITZIES!!! You guys are amazing!!!

I called 3 days prior to have my bike in for its annual service and inspection on Saturday. I rode…read moreand hour out of my way to get to the shop and hour early. When I got to the counter, they said they couldn't take my bike because they had a technician out and they had too much work for that day. That's funny because they don't take appointments... This company USED to be good to its customers, it's why I started going there some years ago. It seems that philosophy has disappeared. Wouldn't recommend take a bike there for service or buying one from them. They have lost the trust of this customer...

Bought my KTM 390 adv here early '23. No aggressive sales and willing to work with you. I got a…read morepretty good deal on it too. I found the after service to be good as well. I emailed them in the first week that my coolant was a bit low and they mailed me a bottle of coolant for free. And people working there is nice and polite. I believe this a family ran business and it shows. Good communication during the whole process to boot. It was worth driving up an hour plus from southern rockland county. I will definitely do business with them again if I can.

And. The vast place I seen I have not been inside but yeah I'm Byeing a dirt bike but if there's a…read moredirtbike for 9 or 10 year Olds or 11 or 12 I getting one for my birthday

I bought my first motorcycle here a cfmoto 450nk ! Great bike had lots of fun with it. Bought my…read more1st helmet here as well great fit always kept me safe. UNFORTUNATELY had my 1st accident a few weeks ago blew out a tire damaged a rim . Was a little dissapointing that ronnies could not pick up the bike for me to be repaired but said they where short staffed.Otherwise great experience for a year and half !

Was told that they don't work on anything carbureted??? But photos advertised are carb engine…read morevehicles??? Baffled and confused??

Great local repair and gear shop! Owner is extremely helpful and knowledgeable…read more I needed repairs on my bike and Roger did an outstanding job. If you need something that he doesn't have readily available in the store, he will order it for you! Support local businesses!

This is a terrific motorcycle shop. I just learned about it. My Triumph had not been serviced in…read moreover 2 years so I dropped by and asked the owner to have a quick look at the bike to see if he thought it was okay for a 3-day trip. He spent 15 minutes or so with me and said he thought it was fine. He is very knowledgeable and it was really nice of him too stop work for a little bit and give me a bit of peace of mind aheae of my trip. I then made an appointment for an oil change, new tires and fork seals, and some brake work. Unlike many bike shops they make appointments, and will work on any bike of any age. Owner completed the work promptly and my bike rides as well as it ever has. I can't recommend this place enough.

At my first visit I looked around Wild Horse Powersports. there was a 1948 Chief with Side Car, in…read morefront of the shop. Note; my dad rode a 1948 Chief in the 50s. As I walked in to look at the Scouts on the floor, the sales man came up to me. He informed me of the deference between the Scout and the Chief. I left that day and pondered my decision. Months later I returned to buy my New 2022 Indian Chief. I returned and they had just had a 2022 Indian Chief arrive. I sat on it and all questions were answered. The weight and balance were surprisingly easy to adopt to. Everything the bike had to offer I was informed of. I than sat down and put my deposit down and ordered the Chief. Throughout the order of the bike, numerous calls were made to Wild Horse, all were returned with answers, Upon arrival they called me, and a pickup date was set. The options were put on and money saved with a $500.00 Veterans offer from Indian. Were installed. Upon arriving there I went to the back of the floor where my Ruby Smoke Chief was being wiped down. Papper work was done and there was NO differance on the agreed price. The hands-on briefing of the bike was done. Complete with a safety check list. This was not rushed and took some time, but well worth it. As the controls were unifilar to me. Next came my first ride on my New Chief at 28 degrees. It was the Greatest 5 Miles of my life! Once back , they all came out to to load the bike in the trailer, offering tips. Once home I rode it in the Living Room and Decorating it for Christmas, of course.

I went in today ready to buy an UTV, I'd researched, picked brand, model, etc., and just needed…read moresomeplace to order for me and to answer a question or two. We walked in and a gentleman walked from the other end of the store seemingly towards us, but he never acknowledged us and he walked right past into an office area. Okay.... So we walk to the other end of the store where an employee comes from the back parts area and we ask him if someone was available to talk UTVs. He said "so-so does sales he's over there" (gestures to where we were and where the gentleman we now know is the sales person ignored us). Keep in mind we are the ONLY people in the store. So we walk over towards the sales desk and nothing.... No one came out. We waited. Finally we left. I can only assume since we were 2 women, not looking like bike riders, that we were dismissed.... Either way I will never return, and will tell anyone who will listen to go somewhere, ANYWHERE, else. You guys totally lost a sale (and a big one since the UTV I want is electric and costs significantly more).

Let me put this place into perspective to you. This place is man heaven. This ain't no mom and pop…read moreoperation. You walk in the door and there are literally rows upon rows upon roooows of toys. Motorcycles, sleds, dirtbikes, ATV's, you name it. There's easily $750,000+ worth of inventory inside this place. It's massive. And it's not junk. I'd say 95% of their inventory is brand spanking new. I live in CT, and saw an ad on Craigslist for a beautiful blue FZ6. I called Rich, who put it aside for me (I put down a $200 deposit), and I drove up today to pick it up. Rich was a pretty easy guy to deal with. A little on the dry side, but he was really nice. This place was really busy, so I had to wait 15 minutes or so before he could help me. Honestly they did seem understaffed. Seems like they had only two sales guys for the whole floor--the rest were either parts or service guys. However, waiting 15 minutes was fine, there were plenty of sweet bikes to drool over! Since I had the bike set aside he led me out back where they kept it for me and let me look it over. They let me start it up, and look it over from head to toe. It was honestly a really sweet bike, and for a killer price, too. I was able to negotiate $200 off since there were some small scratches on the front fairing and a few on the tank. I was in and out of there in about 45 minutes. No fuss no drama! I even walked out of there with all the service records. There were also no hidden dealer "convenience" fees like a car dealership normally ding you with. I did read all of these negative reviews before I went up there, and at first I was concerned, but I'm glad I went anyway! Honestly having the bike set aside for me in advance with a deposit already down probably saved me most of the headaches that the other reviewers have complained about. It does look like they're understaffed, maybe that has something to do with it. I did see signs everywhere saying they were looking to hire new sales guys.

0/10 don't recommend buying from them, which is a shame because I want another bike looking into…read morebuying a 636. Bike came missing fairing bolts front tire wobbles when going over 65. I drove an hour to just get the fairing bolts to be told they close down for lunch, I would have to wait an hour...(never disclosed, argued said I hung up on him. I never did, socially awkward waited for him to have a response before I hung up to make sure they had time to see the bike just for the missing parts) When I asked to schedule an appointment to check the front tire (honestly seems like it just needs to be balanced) told him I couldn't drop the bike off I would have to make an appointment I live an hour away the man said no and walked away from his desk and away from me. Awful service awful treatment ABSOLUTELY EMBARRASSING TO THE POINT I WENT TO A DIFFERENT DEALER THAT WASNT EVEN A KAWASAKI DEALER TO GET THE PARTS MY BIKE WAS MISSING. I could understand if the bike was older and needed parts but the bike had 5 miles when I bought it 4 weeks ago...