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    Troy City Garage

    2.4 (45 reviews)
    Open 9:00 am - 6:00 pm

    Services - Troy City Garage

    Motorsport vehicle dealers

    Troy City Garage Photos

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    9 years ago

    The customer service was horrible. Man behind counter was rude and extremely unfriendly. I would never recommend going here. For anything.

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    8 years ago

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    8 years ago

    Hands down the worst customer service I've ever dealt with for any sort of purchase ever.

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    11 years ago

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    Ask the Community - Troy City Garage

    Review Highlights - Troy City Garage

    I spoke to Rich at Troy City Garage and I will admit I was shocked.

    Mentioned in 8 reviews

    Read more highlights

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    Wicked Powersports

    Wicked Powersports

    (16 reviews)

    All staff was very helping and knowable. Very easy transactions would buy another machine here.read more

    Called Wicked powersports for a certain waverunner (2025 model) on 4/24/25 - they had a deposit on…read moreit so we put a deposit $500 deposit on a 2026 model and went to their store on 4/25/25. Spoke with Rachel and she was very informative and pleasant. Rachel said someone would call us Monday and let us know if the people that put the deposit on the 2025 were still taking the machine. We called Monday three times to find out if the machine was available and each time someone was to call us back-nobody did. Tuesday same thing-three calls someone will get back-nobody did. Called Wednesday and got Jen. Told her wanted to know if the 2025 was sold or not and she said it was. Told her we were very unhappy that in three days no one had time to return our call to find out if the 2025 was available. Was told we should have some compassion because her family comes first -her daughter got married that weekend and she was busy and had to catch up at work. I said still no reason that someone couldn't take 2 minutes to let us know if the machine was available. Told her you just lost a sale of the 2026 we put the deposit on because of no call back and her attitude blaming us because we thought three days was a long time for a call back. Was told from her that they didn't need our business. Asked to talk to a manager and she said she was the manager so I asked to talk to the owner and she said she was the owner which I questioned if she was and she hung up on me. Very poor customer relation person. She acted like we were asking too much expecting a call back and to be sympathetic because she had a wedding and I had no compassion!! What kind of business "owner" does this?

    Max BMW Motorcycles

    Max BMW Motorcycles

    (31 reviews)

    I just had my GS serviced by Max's utilizing their pick-up/drop-off service and was very happy with…read morethe end to end experience. Made a request on the web site, got reached out to by a Service Advisor, discussed the standard service plus some extra things I needed addressed, got a quick quote and pick-up date. Pick-up went smooth, had it secure in the truck in 5 minutes. Clear communication throughout process re: parts and options. At drop-off I noticed a small error on the invoice that I mentioned to the driver who called Service and by the time I was back at my desk I got a call from Service Manager apologizing and letting me know the credit was already processed. Recomended.

    Beware, Ben in sales lies to sell bikes…read more My son and I wanted to purchase two bikes, an S1000RR and an M1000RR. Ben in sales texted me that the S1000RR left Germany a week prior and would be delivered and ready to pick up in two weeks. Based on this a deposit was made and purchase contract signed. Two weeks passed without any contact. Reached out and eventually got a text that it just left Germany and would be another 3-4 weeks minimum. Direct lies in writing. We cancelled the purchase on that bike and had a bike from Gold Coast BMW within a day. The M1000RR was in stock and Ben indicated that 3 months deferred payment financing, with no interest on the first 3 months, was available. I specifically asked if there were any fees, penalties, or interest if paid in full before end of 3 months. I indicated that I was only choosing this option to take advantage of the temporary free money and that otherwise I would just make the entire purchase. My questions were acknowledged and confirmed by Ben, no fees or penalties. I just went and paid off the amount before the 3 month date and there are $556.65 in finance charges for the three months. I have placed several calls to Ben to discuss and he has not returned my calls. For what it is worth the bikes are incredible! It is unfortunate that these amazing machines are peddled by a such a disingenuous and untrustworthy representative of the brand. Beware!

    Troy City Garage - motorcycledealers - Updated May 2026

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