Everything is super clean, they have a no washing pets beds policies that as a pet owner I can get…read morebehind. The washing machines are about average pricing and the driers are around $1.25. What I love most is that the dryers here ACTUALLY WORK SO YOU DONT HAVE TO PUT IN ANOTHER $1.25 TO DRY. Since coming here my clothes feel softer and cleaner and I didn't have to change detergent to get this affect. I guess having clean washers and dryers is all it took lol.

Uncomfortable interactions and poor customer service…read more I really wanted to like this laundromat. At first it seemed clean and convenient, but over time the experience has gone downhill. Several of the larger machines now smell bad, which is already an issue. On top of that, interactions with staff have consistently been uncomfortable. Anytime we ask to break a $20 or $100 bill (which is pretty standard at laundromats), the response is dismissive or flat-out refused, without explanation or effort to help. The tone from staff often comes across as condescending rather than professional. There also seems to be a communication barrier, which wouldn't be a problem on its own--but instead of trying to clarify or help, it creates tension and frustration for customers. Most recently, we were told we couldn't start a wash late in the evening, only to watch another customer be allowed to do so minutes later. No explanation, no apology. Between the odors, inconsistent rules, and uncomfortable staff interactions, the overall vibe just isn't welcoming. Customer service matters, and unfortunately this place falls short. Any efforts being made to clean the machines have not resolved the problem and require improvement. Intent doesn't negate impact--discomfort was still caused.

This the spot!! Came in with an urgent tailor request and they absolutely crushed it. Called a…read morebunch of places beforehand that couldn't take on the project in time, but they told me to bring it in no problem and delivered perfectly within the timeframe. Also, Fernando and Savannah are homies. Will definitely be back!

This place is really great! They are very reliable. I would go here again. Thank you so much!read more

So glad I found this late night wash laundry mat. Gio was kind and professional. Gio was mopping…read morethe floors where I approached the closest washer to the entrance. The floors were wet, I apologized for leaving footprints and he remained cool & positive about it. Best customer service in town. To the boss of this business, you got a gem there!

PRICE UPDATE…read more February 22, 2025 (My last pricing was done on: February 13, 2022) Today I came to wash (and not dry) my drapes. I found the following... CHANGES: WASHERS TOP LOADERS: $3.00 - - Qty: 15 (up $1.00) FRONT LOADERS: $4.00 - - Qty.: 5 (20 lbs) (up $1.00 since 2/13/22)) $4.50 - - Qty.: 12 (30 lbs.) (up $1.25) $5.50 - - Qty.: 6 (40 lbs.) (up $1.00) $6.50 - - Qty.: 4 (60 lbs.) (up $1.00) $9.00- $9.50 - - Qty.: 1 (80 lbs.) (up $1.75-$200) DRYERS 25 cents per 10 minutes This was the same as the price I encountered in 2022. I am not sure if the ten minute timer setting has remained the same or not because my drapes stated not to dry them... a.k.a. I didn't use the dryers. DRYER SIZE: 2 loads - - Qty.: 42 NON-FUNCTIONING: None of the 20 lbs washers (5) were functional. 1 of the 60 lbs washers was out of order (motor bearing) MISSING IN ACTION: I noticed that the charging station was no longer where it used to be, so maybe that is completely gone. If so that sucks because that was an awesome thing to find at a business like this. Overall, I really didn't look around much, as my wash didn't take much time. END GAME: Despite the price increase, which really didn't seem like a lot to me since I still only come here to wash larger items, like drapes, sleeping bags and holiday/season bedding (to refresh it, prior to use and before packing it away), I would still return.

This place is amazing Outstanding customer service Adrian…read morewent above and beyond helping me to get my daughter dress clean on time The dress was spotless and picked up same day If I can give this place $10 stars I'll do

I've been coming to this cleaners since 2007. It was my go-to spot in Downey for years, especially…read morebeing Mexican- owned, and I stayed loyal even through small issues over time because I'm not the type to make a big deal out of things. That loyalty clearly meant nothing. Recently, I had an item done (not naming what it was), and they did it wrong. When I went back to have their mistake fixed, instead of owning it, I was met with attitude like it was somehow my fault or like I should've just taken the loss. After nearly two decades of giving them my business, that's the treatment I got. On top of that, their prices have gone up significantly. I understand everything costs more nowadays, but when other cleaners in Downey are offering better service and better prices, there's no excuse. That interaction was the last straw. After years of loyalty, this place made it very easy to take my money elsewhere. I've already found a new cleaners in Downey that values customers and gets the job done right. No hard feelings.

I've been a long time customer and their service is top notch. I found this place by chance, while…read moredriving to work one day and the name of the business is very unique. They do an excellent job on all my dry cleaning needs. Prices are reasonable and the turn around time is about 2 to 3 days, depending on how many items I bring for wash or dry cleaning. The ladies working there are extremely helpful and friendly. Service with a smile goes a long way and for me, that's a plus. Will keep bringing my business to this place, it is very close to home and so far, my experience has been great.

Never Again Insisted on 6 am to 10 other things Their driver to pick up Never Showed Then person…read moreruns things said they did 930 but they never in age of e-mail cell phones and texts passed on my easy directions to get laundry from auto passenger side unlocked so they called me and no answer they did not respond for several hours I got Laundry DONE today Elsewhere no problem

Much better pricing than other places! They altered my wedding dress no problem. Love themread more

Definitely do not recommend. Tailored my dress way too…read moreshort, it became a shirt. Gave her the benefit of the doubt, took 2 more slacks and again they are above my ankles.

If you need something late this isn't the worst spot. Pretty empty. Not the safest but reasonably…read moreclean

I been coming here for 15 years and in the last month I regret coming the washer an dyers are…read morefalling apart I have to used a 1.50 to dry my clothes when I use to spend 50 cents and its not as clean as before may have to do my laundry somewhere else

One of the cleanest and peaceful laundromat. The worker stayed cleaning all the machines my whole…read morewash. He was also very polite and helpful.

If they fix there dryers they don't even dry even if you have it on hot it's annoyingread more

The dry is free and they're pretty great the washers aren't too bad, pretty clean, and are average…read morepricing. The biggest negatives is that spite being so large it's always so packed and you have people who seem to be taking all the space to socialize.

I've been giving this place a chance, this is about the 4th time, and it may be my last…read more At first, I thought it was great to use the quality washers and dryers, and I like using the SpeedQueen App. However, my most recent trip was unsatisfactory because when I washed my bedding it came out smelling horrible. I think I used the machines after a guy finished washing his commercial mop heads. I thought it was just in my head, but after drying my bedding I couldn't tolerate the smell. I would've made a complaint then and there but I didn't see a worker and I needed to leave. I went to another laundromat the next day to wash my bedding again. Also, the alley/driveway where you exit from needs to be repaved.