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    Verizon

    4.0 (51 reviews)
    Open 9:00 am - 8:00 pm

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    4 months ago

    Jacob helped us get a new phone. Super helpful and kind, by far best Verizon store I have been too !

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    Photo of Rose G.
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    1 year ago

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    Help Desk

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    Photo of 405 At R.
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    1 year ago

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    8 months ago

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    Help Desk

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    8 months ago

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    Help Desk

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    10 months ago

    Make sure you find out what is refundable. They'll try to upsell to senior citizens and not communicate what is returnable.

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    Help Desk

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    1 year ago

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    2 years ago

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    1 year ago

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    Help Desk

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    2 years ago

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    Help Desk

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    2 years ago

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    2 years ago

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    4 years ago

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    Help Desk

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    4 years ago

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    2 years ago

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    Help Desk

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    9 years ago

    Helpful 1
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    9 years ago

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    6 years ago

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    6 years ago

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    9 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    5 years ago

    Very bad service, people are arrogant, they should not be in public servant, they should just clean the toilets, if i can choose zero rating

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    Kadra L.

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    7 years ago

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    10 years ago

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    12 years ago

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    12 years ago

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    5 years ago

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    10 years ago

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    4 years ago

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    Kadra L.

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    8 years ago

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    7 years ago

    Andrena was helpful, sweet, and has good communication. She was happy to help and had a positive attitude. Glad I came to Verizon.

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    7 years ago

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    11 years ago

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    11 years ago

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    9 years ago

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    11 years ago

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    9 years ago

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    8 years ago

    I have sought help for my iPhone several times in the past few weeks. All the employee are helpful, knowledgeable and progressional.

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    After goofing something up and runnung back to the store Makayla again greeted me with a smile and a solution.

    Mentioned in 3 reviews

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    The Wireless Shop

    The Wireless Shop

    1.0(1 review)
    0.5 mi

    The worst experience I have ever had at a store. I thought I was dealing with a Verizon wireless…read morestore but that was not the case. When my phone began giving me problems after just one week the manager and sales associates were completely unhelpful and stopped returning my calls. Being in the military I like to use stores I am familiar with like Verizon and I will be more cautious in the future with knockoff retailers like the wireless shop. Don't go here...drive down to Palm Springs and see a corporate store because these guys are terrible. I must update with recent events. So, after mailing my phone back to the store I noticed on my account a day later there was a charge from the shop for $499.99. After talking to Victor the Manager/Owner/Billing Dept Head, he stated the phone arrived damaged and he had to charge me full retail for the phone. I stated that 1. I had already paid $180 so why did he charge me full retail 2. You did so without my authorization and 3. I have insurance on the phone therefore I can get it replaced for only a $100 deductable. He stated that he deals with this all the time and this is how business is done in accordance with the contract that I signed. I asked for pictures of the phone and to have it returned to me. He said he couldn't produce the phone because Rashad had taken it with him and it was his day off. What!? Then he said Rashad was working at another store and he had the phone. Then he said Rashad had taken it to a corporate Verizon store to show them proof of the damages (this never occurred and was not documented by any Verizon associate). Over the period of two days this conversation goes round and round and his story is a constantly changing from phone call to phone call. As of this posting I have the damaged phone but he refuses to return my $499.99 so I have basically paid $680.00 for a broken phone. Verizon is talking to Victor on my behalf so we shall see how this works out. Don't go to this store!

    T-Mobile

    T-Mobile

    4.4(13 reviews)
    0.5 mi

    After an unpleasant experience with another carrier, I decided to try our local T-Mobile store…read more From the moment we walked in, everyone was kind and helpful. They took the time to explain all our options and guided us through the process of settling our debt with our old carrier while helping us get top-of-the-line phones. The staff even stayed late to ensure we were completely satisfied with our experience. While I was there, I noticed they were giving out umbrellas. I asked if we could have one, as my daughter had been wanting one. Instead of just one, they generously gave me four, one for each of us, and mentioned it was part of T-Mobile Tuesdays. A week later, while getting coffee next door, I stopped by the store to compliment the manager on the great impression his employees left on us. I also shared how useful the umbrellas had been, especially since the weather turned stormy that week. I told him I had given one to a student at the school who was drenched from the rain and had a long walk home. The manager thought for a moment and then asked me to wait. Shortly after, he returned with a giant pink bag containing over 40 umbrellas and said, "Do you think you could find other kids who need these?" The next day, my son and I distributed 43 umbrellas to kids on our campus. There were pink umbrellas, dry bodies, and smiles everywhere. Thank you, T-Mobile! *I hope you enjoy the picture. I made it in memory of this great day.

    My husband was having difficulty recovering his emails and text messages on his iPhone 16…read more Christien was extremely helpful and showed a deep concern over the issue. He went on to completely remedy the problem explaining what caused it and how he fixed it. Great customer service!!!!

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    Verizon - mobilephones - Updated May 2026

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