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    The Wireless Shop

    1.0 (1 review)
    Closed 9:00 am - 7:00 pm

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    14 years ago

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    T-Mobile

    T-Mobile

    4.4(13 reviews)
    0.1 mi

    After an unpleasant experience with another carrier, I decided to try our local T-Mobile store…read more From the moment we walked in, everyone was kind and helpful. They took the time to explain all our options and guided us through the process of settling our debt with our old carrier while helping us get top-of-the-line phones. The staff even stayed late to ensure we were completely satisfied with our experience. While I was there, I noticed they were giving out umbrellas. I asked if we could have one, as my daughter had been wanting one. Instead of just one, they generously gave me four, one for each of us, and mentioned it was part of T-Mobile Tuesdays. A week later, while getting coffee next door, I stopped by the store to compliment the manager on the great impression his employees left on us. I also shared how useful the umbrellas had been, especially since the weather turned stormy that week. I told him I had given one to a student at the school who was drenched from the rain and had a long walk home. The manager thought for a moment and then asked me to wait. Shortly after, he returned with a giant pink bag containing over 40 umbrellas and said, "Do you think you could find other kids who need these?" The next day, my son and I distributed 43 umbrellas to kids on our campus. There were pink umbrellas, dry bodies, and smiles everywhere. Thank you, T-Mobile! *I hope you enjoy the picture. I made it in memory of this great day.

    My husband was having difficulty recovering his emails and text messages on his iPhone 16…read more Christien was extremely helpful and showed a deep concern over the issue. He went on to completely remedy the problem explaining what caused it and how he fixed it. Great customer service!!!!

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    The Wireless Shop - mobilephones - Updated May 2026

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