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    Verizon

    2.8 (13 reviews)
    Open 9:00 am - 7:00 pm
    Updated 3 weeks ago

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    7 months ago

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    Best Buy North Olmsted

    Best Buy North Olmsted

    (38 reviews)

    $$$

    Ordered online and showed up. Girl at the counter did what she could to get item. Half hour goes…read moreby, still nothing. At that point they inform me they dont have the item in stock. Wasted drive in a snow storm to wander around while people here do nothing. Complete joke. This is why big box stores have a few more years before Amazon puts them under. Personally, I hope its soon.

    So today 12/3/2025 at 640pm I walked into north olmsted best buy to get my glass screen protector…read moreon my iPad that I just purchased there a couple days ago. I was told multiple times in person and over the phone I did not and couldn't schedule an appointment with qeek squad to apply the protector and just walk in when I want it done. I have a best buy total membership there. Have been a frequent purchaser and have used qeek squad multiples times. On this occasion though when I walked in the guy who was working there tonight named Jason Kelly (CIA senior) started off saying do you have any appointment? I replied with no i do not, I was told multiples times I didnt need one and couldn't make an appointment to apply a screen protector on. He stated he was very busy tonight and didnt think he could do it. Mind you the screen noted next Available appt was 720pm. He then proceeded to tell me to find someone else working there to apply it. So I did that and Noone would/could help me with this. Some offered but honestly stated they've never done it before which I didnt want bubbles in it so I decided to wait at qeek squad for Jason to accomplish this hopefully. When he got done with the current customer he was working with when I got in I was still sitting there waiting for him to call me up. As soon as the customer walked away, Jason didnt even look my way, he walked straight to the back of the store (doing god knows what). I was in disbelief on the rudeness and unprofessional status he was offering me. I continued to wait he finally comes back and I got up from the seat and started to take my iPad out of the box and walked up to the desk to him. He then stated so theres gonna be a charge for this. I replied with no theres not because ive had this done multiple times before and I have a best buy total membership, he then scruffy said what's the phone number to the account, I gave him it and he had me fill out the form and said okay it'll take like 10 15 min...I said okay. He does the work, surpringly with no issues even though he definitely did not want to do this for me. He then states to me that best buy has new rules for qeek squad and I have to make an appt. Which I replied with again I was told on multiple occasions I do not and couldn't with what I wanted done today. He was very unpleasant, unprofessional, rude and if he doesn't want to do his job then he should just retire. I've never been treated like this before there and Jason Kelley should not be working there with the way he acted tonight. Ill be taking my business to a different best buy location because of him. If I were you id highly recommend going to a different location for best buy qeek squad services if Jason Kelley is going to be the one working with you. He was extremely unpleasant especially when he found out he had no other choice but to do his job.

    Pixel Connection - Westcott Pro Light Mod minis!

    Pixel Connection

    (10 reviews)

    $$

    Avoid passport photo services at this store. I visited…read morespecifically to get a passport photo for an expedited renewal, assuming a store advertising this service would have the proper tools and trained staff. Unfortunately, that wasn't the case. A week after submitting my application, I received a letter stating the photo did not meet requirements--specifically, the face size wasn't within the required 1 to 1 3/8 inches (attached). I returned to the store to request a retake or a refund. They assured me they could take a compliant photo, but after 20 minutes and six failed attempts, they still couldn't get it right. They seemed unsure how far the camera should be from my face, and their equipment didn't allow them to digitally zoom or resize the image. The face size was either too small or too large every time. Eventually, they offered a refund. I ended up going to CVS, where I could take the photo on my phone, and their system resized it correctly. They even provided a certificate verifying the photo met passport standards. Unfortunately, the expedited fee I paid for the passport processing was wasted, and I had to pay again to mail a new photo. It's shocking that a store offering a "professional" passport photo service can't deliver a basic, compliant image.

    I've left a positive review for this place and Matt Swettel before but I'm doing it again as the…read morecustomer service, guidance and patience are OUTSTANDING. Seriously. I live in Richland, Washington but my 'go to' camera store and person is in Avon, Ohio because of their knowledge, quality and fair pricing along with incredible service. I've purchased a couple of lens' from Matt and other photography accessories. Last year I rented some lenses from them and it was a very easey-peasey process. Also they are honest and give you the facts. It's a true pleasure to work with Matt and the rest of the Pixel Connection team! Highly recommend!

    Target

    Target

    (32 reviews)

    $$

    Warning: Extremely deceptive sales tactics and data entry errors…read more​I'm writing this as a cautionary tale for anyone approached by the AT&T fiber reps inside this Target. My experience with the sales representative and their manager was incredibly frustrating, characterized by what I can only describe as either gross incompetence or intentional deception. ​Several major issues occurred during the sign-up process: ​Pricing Misrepresentation: The quotes I was given included discounts that they should have known I was not eligible for based on the information I provided. The final "deal" they presented was based on inaccurate math. ​Contact Info Sabotage: While the information I reviewed on their screen was correct, the data that actually reached AT&T had "slight adjustments" to my email and phone number. This created a massive hurdle for me to even access my own account in the following days. ​Time Sink: I had to spend hours on the phone and visit a corporate AT&T store just to undo the mess created at this kiosk. ​It is genuinely anxiety-inducing to provide personal information to people who handle it with such a lack of integrity. If you are looking for fiber service, go directly through the corporate office or the website--do not trust the third-party team at this location. It took significant effort to fix their mistakes, and for a more vulnerable customer, this could have been a financial and administrative nightmare.

    I have been looking for an extra large baking sheet. I found other stores out of the size I needed,…read moretoo small or too large. Target had two brands to choose from. The prices were very reasonable. I purchased two! In addition, the cashier was very helpful and professional.

    Apple Crocker Park - At the Apple Store in the Crocker Park mall -- on Saturday, 11 April 2026

    Apple Crocker Park

    (123 reviews)

    $$$

    We had THE BEST experience here today. Not for the newness of the store, not for pricing()…read morecertainly not for parking. But solely for Alex who was patient with our lack of knowledge with the fast paced technology, kindhearted, informative about our old phones, and what to expect from our new phones, how they will interact when pairing with Apple Watches and very talented in other areas . Alex is a great tweener. She relates to the newness of technology, yet she appreciates what others face when they don't quite get what is going on. Kudos Apple Store. She's a keeper.

    I walked into the store today, it was packed with people, I was greeted and told of my problem with…read moreiPhone 12 Pro not working or booting up, I said it could be be the battery? I was passed of to several different people and finally was able to get a knowledgeable technician but he was working with several other people and technical staff constantly asking him other question. After the diagnostic tests, it was determined the motherboard was faulty and would cost $400-600.00 for the repair but it might be other aspect, he never checked the actual battery which was what I was asking about. I told him, I just got this iPhone 12 Pro from Amazon several days ago. This technical support person said he sent me an email but when I checked my backup iPhone 5+, (I was upgrading to Apple 12 Pro) email was never sent and he was only interested in selling the newest iPhone 17 and i felt like this support was not enough for me, because he was constantly working with everyone else but me. I was observing other Apple customers who had purchased new devices and these iPhones were experiencing the same problems I had with iPhone 12 Pro. Not a happy customer service experience. I know from Apple newest IOS 26 release has caused major issues which was on my new IPhone 12Pro which could be why it never worked to begin with and battery was never mentioned to me if it was working or not. I contacted Amazon and returning the defective Apple 12 Pro. Luckily, my old iPhone 8 + is still working but I had to get a new SIM card at T Mobile. Why is Apple constantly updating their IOS with terrible updates which are causing me and many others issue? I cannot update past 16 IOS and the IOS 17 updates are on most of my Apps which is terrible. I had to backup my iPhone 5 + via ICloud. website because I can't get into Apple Store, or many other app.

    Verizon - mobilephones - Updated May 2026

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