This is the first audiophile shop I've been able to find in Cleveland. Good selections from Focal…read moreand Paradigm are present, with some Arcam, Pioneer and Yamaha. I was seriously astounded by how good the Focal Beryllium tweeters could sound. Unreal. Friendly knowledgeable service. When I get my next pair of loudspeakers, this is where I'm heading...

Fantastic place, I've owned McIntosh components for years. Dick and the others are very helpful and…read moreknowledgeable, reminds me of Audio Craft and Mr Doolittle!! Great place, great sounds!!

Lowe's TV Audio Video has a superb operation and the highest quality customer service. Kevin Lowe…read moreand his staff are extremely knowledgeable on AV equipment and systems and price competitive. Installation and customer service are excellent. Kevin ensures your chosen AV system is user friendly, and very straightforward to operate. He willingly provides support for troubleshooting issues. We have had several different AV systems in the four homes we have lived in around the country and Lowe's TV has provided by far, the most superior, up-to-date technology, installation and support. I highly recommend them.

Brian, of Lowe's, has helped us over the years and truly, while they will never be the cheapest…read moreoption, they are IMHO opinion, the best. They stand by their work, help with any service issues or problems that might arise. Today's job was to move our main tv from our living room and replace it with a larger model, while transferring the old one to a bedroom. Brian is so helpful, so pleasant, so efficient. It's not often these days that I rave about customer service, but for me, Lowe's provides the gold standard. The only reason I didn't give them a 5* is that you do pay more than you would elsewhere, but it is not unreasonable for this kind of service.

i had an issue with my laptop overheating that i had neither the time nor the patience to diagnose…read moreor fix - charley and all the other awesome metal-loving dudes at the office were friendly, quick, professional, and explained the issue to me in layman's terms without being a condescending nerd (harder than it sounds when you know stuff about a specific field, especially one in which most people are absolutely lost) also, rebooted my computer to find it fully rebooted to factory settings (pro-style) with geek essentials pre-loaded on there for me (firefox, chrome, winRAR, openoffice, avast), all for an incredibly reasonable price. i will never ever get any of my electronics fixed anywhere else.

I have needed Charley's expertise on two different occasions: A Windows Update issue and a backup…read moredrive issue. Both times Charley was able to quickly identify the problem and fixed it online. Easy to set up an appointment and connect online. Rates are very reasonable. I have now found my go-to guy for my computer support.

We hired Mike's team at EQ Technologies twice for some work at our home and they did a great job…read moreboth times! The first time was a small job to run HDMI and CAT5 to the area above our living room fireplace where the TV is mounted. I always prefer hardwired over wireless (as you should). They had to run the HDMI through the wall and outside the house below the vinyl siding so Mike made sure to use outdoor, low temperature rated cable. We haven't had any issues in the almost 2 years since the install. They also adjusted the positioning of our TV mount because the previous house owner had it mounted way too high. Recently we hired Mike and his team again to install a 7.2.4 home theater in our basement. I bought a lot of the components myself and for the items I didn't buy, Mike was able to price match or beat the pricing I was quoted from online dealers I found from AVSforum! It's nice to get the best pricing possible especially in this economy. Retail pricing is just too much! Mike and his lead installer worked for 3 days in total. Day 1 was for prewiring speaker wire, and HDMI, and the RCA subwoofer cables and wall plates were completed on day 2 and they started cutting out the drywall for the in wall speakers. I volunteered to help out where I could to keep things on track and in line with the original estimate cost. Mounting the screen was the most time consuming part but it came out great in the end. The projector was mounted and the image adjusted and lens shift dialed in by Mike and team. They also adjusted the speaker levels on the AVR and programmed my remote. After I installed my subwoofers, everything sounded and looked amazing! I did have one issue with an amplifier not working, but that was quickly addressed after I dropped it off at the shop to be tested. It was sent back and Greg, the office manager got a replacement on order quickly. Be sure to give EQ Technologies a call for all your TV, home theater, security and smart home needs! They're very reasonable with pricing compared to their competition and their service is top notch. Support a local small business!

the salesman was very knowledgeable and professional and took time to help me figure out the right…read moreset up for my home... the installers showed up on time and were very neat and professional... they brought with them everything they needed to get the job done quickly and professionally plus they left no mess to clean up

The Mentor, Oh. Digital One location is NUMBER ONE !! Thank You Bob! You are a blessing and a…read morevery pleasant man with a good knowledge of a person's system needs and the products that you sell.  I could have purchased a little bit higher quality & newer computer system with a few more options for the same amount of cash online, HOWEVER.... Your knowledge and your ability to communicate with others and your understanding of people's needs were spot on and WELL WORTH the extra small dollar difference! I'd rather spend a few bucks more for GREAT LOCAL SERVICE than to spend less for the cold non-human-contact service online. That's a plus for me. Thank you Bob! I'm loving the DELL SFF desktop with Windows11 PRO system very much! I HIGHLY RECOMMEMD THE QUALITY PRODUCTS AS WELL AS THE HIGH QUALITY STANDARDS & THE SERVICE AT DIGITAL ONE!

I have used Digital One on several occasions over the years. About a week ago, I was in need. I…read morewas taken care of immediately and my problem was analyzed and repaired. They are always prompt, courteous, and thorough. Thank you Digital One.

I have used this firm on two occasions and they are: 1)…read moreExtremely competent & professional 2) Fast performing 3) Reasonably priced 4) Courteous If needed, I will use them again!

I called the Computer Repair Doctor shop and inquired about installing Windows 11 on my laptop. It…read moreturned out that it was incompatible, but since it had an SSD hard drive, the shop agreed to install it anyway and quoted a price. The price, however, went up a couple of weeks later, and I decided to pass and just buy a compatible laptop on eBay for the same amount of money. Still, I can recommend this shop.

Joe saved the day for me. My new laptop stopped working randomly one morning. When it wouldn't…read morerespond to the charging cord or anything, I figured I was in for a doozy. I purchased the laptop from Best Buy and added insurance but my only option with them was to have Best Buy take my machine and ship it to their service center, to be returned to me in 6-8 weeks. Yeah um, as a consultant, that's hardly an option. Joe had me up and running within a few hours and even provided a loaner so I could in the meantime. Happy to support a local business and grateful the process was smooth. Hoping I don't need to return for anymore tech assistance but won't hesitate to do so. Note that Joe only accepts cash so you'll want to factor that in.

Extremely rude, gave me the wrong product, refused to fix it. Made me pay and shooed me out of the…read morestore. Go anywhere else but here.

Highly recommend. Dan is extremely knowledgeable and thorough. Tri-County Technology is my new…read morego-to for all things technolog.