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    Verizon

    3.0 (12 reviews)
    Closed 9:00 am - 9:00 pm
    Updated 2 months ago

    Services - Verizon

    Telecommunications

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    7 years ago

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    6 years ago

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    6 years ago

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    5 years ago

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    5 years ago

    Mike was very helpful! He anticipated questions and was ready to answer them! Thanks for the good deal Mike!

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    8 years ago

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    9 years ago

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    10 years ago

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    T-Mobile

    T-Mobile

    (3 reviews)

    We went to this T-Mobile store solely to purchase Wireless Home Internet. What followed was a…read moredeliberately deceptive sales tactic carried out by Anthony, who knew exactly what he was doing. Anthony pushed a hotspot device and claimed it was **"free" and included with the service." We clearly and explicitly declined the device twice. Despite this, Anthony continued to insist it was free and stated the $6 charge was only for taxes and fees. That statement was knowingly false. After getting home and reviewing our account, it became obvious that: * The $6 charge was not taxes or fees * It was a device payment * The hotspot is tied to a 24-month commitment at $15 per month This is not a misunderstanding or poor communication. The facts were concealed. The device was added after repeated refusals, the cost was misrepresented, and the long-term contract was never disclosed. Anthony did not "make a mistake" he knowingly misled us to push a sale. This is classic deceptive sales behavior and should concern anyone considering doing business at this location. If you value transparency, honesty, and not being tricked into unwanted contracts, do not trust this store. Check your account immediately if you've been here especially if Anthony helped you.

    I had an issue with my MiFi device and getting connected for service. I had trouble getting help…read morefrom tech support on the phone and on line so I went into the store and Lex sorted it out for me. Lex, the store manager is super patient and helpful.

    Ed the Phone Guy - Outside data connection.

    Ed the Phone Guy

    (4 reviews)

    I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

    Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

    Verizon - mobilephones - Updated May 2026

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