I would not have ever thought I'd write a review for a cell phone carrier service store, but the…read moreguys working here are awesome. They answered all my questions and made sure I got a great deal on all the phones and accessories I purchased. They knew the veteran/military plan details and all the promotions. I was able to transfer 4 phone lines from ATT to a single TMobile Magenta Max plan and save $150 month. They knew what trade in value I could get and that I could also get a buy one get one free iphone and then 2 free sets of airpods from the Black Friday promotion. Best cell phone company/store experience ever.

I don't even have t-mobile but an employee at this establishment saved my friend's car. We were…read moreleaving crumbl, a neighboring business. Cookies obtained, the five of us in our friend's Nissan Rogue. He attempts to turn the car on. Click click... silence. Nothing. We're stranded. Car isn't moving. We have triple A, however, one of us knew how to jump start the car, we just needed another car with a good battery. Sat with the car hood up, eating cookies, eating them, the usual thing to do when stranded and waiting for a good samaritan to offer up their car. We finished the cookies. They were pretty good. After several taste testings, we finally decide to make a move. First business we asked couldn't help us. Then we decided to go to T-Mobile. I don't know their name, but a very kind person there not only offered their car battery to help, they had better jump cables than us and also knew how to jump start a car. We very much appreciate it. Without you, our friend's beautiful car Randy might be still sitting there. Seriously recommend this T-mobile. Literal life-savers.

Abraham is humble and helpful! Replaced batteries in three iPhones and one charging port. Great…read morework for a great price. Highly recommend!

Great customer service and very good prices You will find…read moreeverything you need here Highly recommended!

Apple iPhone 16, screen cracked, called around. Up to $320. In and out of this nice gentleman's…read moreestablishment on High Street/OSU Campus in 20 minutes with a new screen that works great.

Great little repair shop! They have incredible prices on repairs and accessories and do a wonderful…read morejob. Went there to have a phone screen fixed and I got the phone back in under 20 minutes in like-new condition. Very good customer service and will be back for all future phone repairs!!!

No problems for me. I went in to have the screen replaced on my iPad. The man said it would take a…read moreday to get it finished because they did not have the actual screen in stock. They were right, I did get it the next day and everything works great! Also, I notice that they do UPS shipments, so I brought in a package to have shipped out. Everything went well. Thank you!

Quick and speedy job, well done and properly executed. Was able to gwt my speakers fixed in less…read morethan 30 minutes. Charged fairly and honest. Asked about a screen protector and he was honest and said go to_______ or order one online. Told me what to look for and how to get the right one

Fiance came in to check the status of when he'd be eligible to upgrade his phone. Unfortunately,…read morethey only had 1 employee in the store and they were quite busy, so we ended up having to leave after waiting for nearly half an hour.

I went to this place to get the new iPhone 17 and what a disaster . This process took over an hour…read moreand a half . When we are almost done the girl Skyler decided to go to lunch for 45 minutes to make me wait outside. even though we had 5 mins left in our transaction ...this place is extremely understaffed. One person working. They don't answer phone calls the phone just rings nonstop. skyler Favorite move is to send people to Easton cause she doesn't have the experience or answer. i'll never go back

As of now, the phone that was "repaired" is non-operational and does not stay on for more than 2-3…read moreminutes at a time. I came in for an iphone screen repair and was told the same story as other reviews---a part was defective and some sensor isn't working. I believe I was scammed and I'm sure this "defective" sensor that is coming in 2-4 days, will only make it worse. IF the phone ends up working, I will change the review.

Don't waste your time!…read more I was very disappointed as this company had great Google reviews. My son's playstation had suddenly quit working. He dropped it off before they closed and they told him it would be ready within 24-48 hours. They called the next morning and said it's ready to go. My son being super excited drove up there, brought it home and.....it didn't work. He went straight back up there and they said to leave it and they would take another look. Again, they call him, he goes up there, brings it home: this time it works for an hour....then quits working. Sorry, but their quality of work is trash. I paid $65 and the problem was never fixed. He bought another playstation from one of his friends. If you can't get it right after 2 tries, I don't believe you deserve a 3rd.

1 star is too many. This store was open today when I went but they had no means of communicating…read morewith Verizon servers which renders them essentially useless for picking up orders. So I couldn't pick it up even though the phone was sitting right there. I drove a long way to get this phone which was the last one in stock and I called them first to make sure it was ready and they didn't answer. Turns out the phones haven't worked in 2 weeks. Not to mention there were 6 customers in the store and only one employee in the store who had to call her manager for help. Her manager was off today and she was the only one working. THIS IS NOT A FUNCTIONAL STORE. NEVER GO HERE

If I could rate this place less than one star I would. Our experience with them was absolutely…read morehorrible. I typically don't post or share reviews but I feel like I need to share my experience so that other customers don't have to go through what I did. A few days after preordering our new phones, my wife got a call that her phone was ready to be picked up and activated. She went into the store and was there for nearly three hours while they tried to set up her new phone. I then got a call asking me to immediately go to the store because they weren't able to upgrade her phone until my came in, which wasn't scheduled to arrive for another few days. The reason they asked me to come in was so that I could get a different phone so that hers could be upgraded. This meant having to not only leave in the middle of a work day, but wake up my daughter who was napping so that I could get there "immediately." When I arrived, we were told that they actually couldn't give us either of the phones. We voiced our discontent with the employees there due to their total ineptitude. My wife was not given any transparency into what was going on during the three hours that they were trying to activate her new phone nor could they explain what we needed to do to be able to walk out of the store with our new phones. Upon expressing this, one of the employees walked stormed into the back and slamming the door, causing the walls to shake and scaring my daughter and my wife. Giving up, we walked out of the store without any idea when or if we'll get our new phones not any idea what happened to all the money that we paid while there. If both phones for both people need to arrive at the same time so that they can be activated, this is something that should be communicated from the beginning. If a store tells a customer that a product is available for them to pick up, that transaction should take minutes, not hours.

Whether you are picking out the latest iPhone, iPad, or device with the Android system, or you just…read moreneed a new cord to attach your device to a charger, the friendly people at AT&T at Easton (Morse Rd.) are there to help. Tyler, Lauren, Nick have been especially helpful in sorting out the best phone plan for me using our iPhones and tablets. In fact, when I last went to this store to talk about a plan that would be less expensive, but provide the services that I needed, not only did I get a no-data limit plan for our phones, but I was informed that I could receive two Android LG tablets for less than $5.00 for a new 2-year contract. I have had more dealings with Tyler and Lauren than any other clerks at this store. It was from them that I learned a special perk of buying genuine iPhone cords and chargers from the store. If anytime within a "year" of my purchase, my cord goes bad, I can take it to them or a similar store (call first though) and they will replace it for free. I had the occasion to test this bit of information I'd learned when the day after purchasing a new replacement cord for one that had been lost, the new one went bad. (It happens!) I took the cord in and they replaced it with no problem at all. What a relief! I can't begin to tell you how many times cheaper, 3rd party cords have quit working because the loose wire at the base of the thin cord of the phone that plugs into the charger dies. But, not so with my lightning cord from AT&T for our iPhone 5s's and the friendly support of Tyler, Lauren et. al. The store has a clean, beautiful, inviting, and stimulating interior where you can freely walk around and look at all the Apple and non-Apple devices without having a sales person pressing you for a sales. But, when you need help or want to ask a question, there is always a professional, knowledgeable staff person there to help. I've learned that there are two different kinds of AT&T stores available that offer different services. Let me see if I can get this right: There are Corporate stores like the one on Reed or further west on Morse Rd near Menards. These stores can't make free exchanges for bad cords and the like. But, the store further east on Morse Rd. (at Easton, between the big stores of Best Buy and Walmart) can make those exchanges and they and other stores like them are the focus of this review. I would suggest that you call first to see if they will make the free exchange. I've even been able to take advantage of this special perk when traveling out of state.

Jimmy did such a great job helping us. We are older and are not very phone savvy. He was very…read morepatient. Plus he assisted us in getting our bill down. Plus he helped my husband get a new phone. He also helped him find a deal and that was amazing.