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    Verizon

    2.2 (13 reviews)
    Closed 9:00 am - 7:00 pm
    Updated 1 month ago

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    9 days ago

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    1 month ago

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    4 months ago

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    2 years ago

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    2 years ago

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    2 years ago

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    2 years ago

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    5 years ago

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    10 years ago

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    14 years ago

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    16 years ago

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    10 years ago

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    13 years ago

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    Ask the Community - Verizon

    Spectrum Cable Provider

    Spectrum Cable Provider

    (28 reviews)

    Dear Spectrum Customer Service,…read more I have been a Spectrum customer for many years, using mobile, internet, and now TV service. Unfortunately, I have never experienced so many problems with customer service as I have recently with my TV service. The main issues are: * Lack of transparency and continuity: Each time I call in, there's no proper documentation or review of previous notes. I have to re-explain the entire situation, and nothing is followed through. * Misleading information: I was told by a technician on Sunday that the problem was a node issue. However, since then, no one has reached out, and I've received no updates or confirmation that the problem is being addressed. When I call back, I'm simply told to open another ticket instead of seeing actual progress. * Poor accountability: The service issues remain unresolved, yet Spectrum continues to collect payment without delivering the reliability or integrity expected. This is not how customer service should work. I would strongly caution others to think twice before choosing Spectrum, as customers deserve honesty, consistency, and solutions--not empty promises and repeated runarounds. I expect a clear response on how and when my service issue will be resolved. Sincerely, Blaine Sheckler

    This company had spotty service the whole three years that I used them. When I called to…read moredisconnect, I was not told that they would not pro so I would need to disconnect on the last day of my even if I was still there. I was not told that until I called to dispute my final bill which includes four weeks that I will not be living Where that service was. I do not recommend them as a service provider. Also customer service was terrible.

    Verizon - mobilephones - Updated May 2026

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