Byte Me Computers

(3 reviews)

I would highly recommend Haywood Computers. I dropped my laptop, the hard drive froze up. I took…read moreit to Haywood Computers, I thought he would tell me I needed a new laptop. But he was honest with me, told me I didn't need a new laptop, just a new hard drive. I appreciated the honesty because he could have easily talked me into a new laptop. Within a few days he let me know it was ready to pick up. And even better, he was able to get everything off the old frozen hard drive onto the new hard drive. He's the best!

I really appreciate the exceptional personal service. I can rely on Haywood Computers to find the…read moreright solution that fits my business needs. They're always there when I need them.

Best Buy Waynesville

2.2

(32 reviews)

•$$

So today I walked into Best Buy with there were only a few customers and about 15 young store…read moreclerks just talking and not paying any attention to the customers. I went around a corner and one guy ask if he could help me his name was George and he was very helpful. To the young kids most of them are there to punch the time clock and go home end of story. Our world is broken. Although I like Best Buy I avoid for the above reasons. Maybe I will be lucky enough to have George help me in the future.

This 100% PTSD-disabled Marine veteran was thrown out of the store by the manager and a thug with a…read morethreat of calling the police when I presented a return that was approved by a Best Buy chat agent. The manager called the agent a "liar." Also, the store will not answer its phone for store specific information!!! One is shunted by AI to a "customer service" person in Guatemala!!! Then, they have no way to connect one directly with the store. If I can't talk with a store employee, I will be compelled to consider a 60 mile round trip with no assured result. This s**ks!!! This is the single worst customer service experience in my 74 years of life!!! Don't buy from these people or their 3rd party sales on Amazon! You will regret it. Best Buy has no honor.

Staples

3.8

(9 reviews)

I stopped in to return something I bought off of Amazon. I walked up to the young lady and said…read morehello and she didn't say anything back to me I repeated my hello again and still nothing. I said you must be having a bad day. Immediately she said if you're not happy with me you can find somebody else to help you. You could have knocked me down with a feather. I was so surprised I then said I'd like to see your manager correction: She said no you cant. She asked for my QV something code and I said I would like to see your manager, Again she said you can't. Now can I see your QV something code whatever it was she was wanting. I said not until I see your manager. She repeated her statement you can find somebody else to help you. I don't know if this girl was having a bad day or she was depressed but I picked up my package and just walked out. I turned around and said, all I was looking for was a friendly face. This girl really surprised the heck out of me with her nasty attitude

For the first time in the four years I have lived in Waynesville, NC, I have run into a store that…read moredoes not have the register and/or scan on the product updated. On the shelf, item says $4.99 each. I bought 2 items and gave a discount code of 15% to the checkout girl. When I was told the charge was $10, I questioned why when I had a discount code. Then, I was told they had not updated the amounts in the system. Of course, I would be charged more, not less than what was the right amount. When I lived in Arizona, this kind of "mistake" happened all of the time, but because it never happened here, I thought it never could. I am reporting this to warn any customers of this Staples that they should always check to be sure they are being charged the correct price since this store doesn't update prices.

PC AVL

My computer was running very slow and contacted PC AVL about a quote. They took a look at my…read morecomputer and noticed I had a virus infection. They were able to easily remote in and remove the virus at a reasonable cost. PC AVL is very professional and the cost for services are reasonable.

From the owner: We place high customer service and satisfaction as a priority for our community.read more

Mr. Robot Shop

3.3

(3 reviews)

Small but interesting little shop. Tons of vintage consoles and games. Also carry some modern…read moregames. Upstairs has a vintage tech "museum". 7$ entry fee

Guy behind the counter very stiff, quiet, not friendly acting. Traveled a long way to get my video…read moregame stuff repaired like advertised on the website and he said they don't even repair old video games or retro games cause "there isn't enough money in it for them". The "free" museum charged 7$ admission fee so it was not free. We left without buying anything. Most of their items were priced higher than eBay or market price. Thanks for nothing Mr Robot

The Superior Finish

The Superior Finish has been a joy to work with for reupholstering my wicker cushions. They always…read moregreeted me with a smile and all I asked for they delivered beautifully. Carol and her workroom do exemplary work and I would HIGHLY recommend them to anybody. I felt like they are now friends and I can continue to trust them with any future work.

This shop does excellent work! They have a lovely selection of fabrics in stock and of course…read morehundreds more to special order. They opened a sister shop by Zaxbys that sells remnants for $10 a yard. Incredible bargains! The staff is friendly and helpful and love working with them. A Waynesville treasure!

Jeni's Alterations

4.8

(18 reviews)

Super rude. I left! Asked when I needed them by. Told her…read moreshe said no. Not till the end of the month. Didn't ask if that was ok or even if I still wanted them done. Obvious she didn't want the business!!

Great tailoring, very nice owner! I have been going here for…read more2 years, oh 3 years. I'm happy I found Jeni's :)

Smokey Mountain Plumbing Service & Repair

(10 reviews)

Mike is amazing! I left a voicemail after closing and he called me at 6:30 in the evening. When I…read moredescribed my problem by phone he humbly said "I'm not sure I can help you", and I said " Mike I trust in all your 5 star reviews". The next morning, he diagnosed the problem, found the only part available in Haywood County, and had my issue repaired in 2 hours. He earned all my well founded confidence and is now my "go to" plumber.

Mike is terrific. He knows what he's doing and does plumbing well…read more If you need any kind of plumbing done, don't call anyone else but him. He great and has a sense of humor! Thanks for everything Mike!

Suds Your Duds Laundromat

4.8

Always have been have with my comforters or others items that Suds has washed & folded for us…read more Clean atmosphere,

Very clean, up-to-date washers and dryers. There were carts to carry the heavy hampers. Coin…read moremachines worked.

Swing By Junk Removal

I was pleased with the entire deal. Quality service with a fair price…read more Thanks, Jeff

This is a good, no drama service. Easy to contact, do it all on the phone, billing and all. I've…read moreused them several times now and have been pleased.

Pest Marshals

We had an ant problem.. showed up on time, did the work, problem gone. Highly recommendread more

From the owner: For all your pest control needs in Western North Carolinaread more

Guthrie And Daughters Home And Appliance Repair

I had an emergency and he responded within 15 minutes. He came quickly and was able to handle the…read moreissue. He is very courteous and knowledgeable. He was also able to fix a few other issues we had as well. I would highly recommend him for any maintenance issues.

From the owner: Guthrie & Daughters: Your Local Experts for Reliable Appliance Install, Repair & Service. read more

Sewer Rat Septic Tank Pumping

Came out on time. Fixed the problem quickly. Didn't charge an arm and a leg. Very honest local…read morecompany.

From the owner: We at Sewer Rat Septic Tank Pumping will be there rain or shine, day or night for all your septic…read moreneeds!

Patti's Leather & Shoe Repair

4.3