I would absolutely not recommend the phone clinic for any sort of phone repair. I brought in my…read moreiPhone 17 pro max to get the screen fixed. I went to pick it up when it was done, and Brian said His screwdriver slipped when doing the repair resulting in 3 giant lines going down the left side of the screen and a black bubble in the corner. He said I would have to pay half of the service and take the phone and he would have a new screen overnighted. This was a Friday and the new screen didn't get put on until the following Monday, so I paid the rest of the service on monday. After getting the new screen on Monday within A week of having the screen I picked up my phone to see 2 lines back on the left side of the screen in the same spot as before. I called him to explain what was going on and was aware of their LIFETIME warranty. He told me I must have done something to it and there's nothing he can do but would call me back. Never heard from him again. Went in a week later after waiting to hear back. Told me it wasn't that big of a deal and I can't prove it was his fault that the screen is clearly defective. Safe to say they do NOT honor their "Lifetime Warranty" and do not value their customers time or money. Would NOT recommend.

DO NOT SPEND MONEY HERE!! After having to pay another $80 to get a screen that WORKS, I was told…read morethe tech at Phone Clinic didn't even put all the parts back in my phone. It was missing several screens. And the screens they use are a local Michigan company called Siren (not sure if I have the correct spelling) that cost around $10. $200 screen my ass. My second time as a customer proved more difficult than the first. My phone screen cracked and went in to replace it. The first screen was defected. Because of the manufacturer warranty they replaced it. But apparently with a $100 more expensive one. However it doesn't matter because my screen is impossible to type on. It keeps changing the letters & typing letters or words that I don't type. He claims his testing is accurate - testing isn't typing words but letters slowly, one at a time in the "TO" of a text message. Had he tried typing he would be as frustrated as I am right now trying to type this. I showed him but he claims it was my typing. The screen that I had to get repaired was from my first time getting my screen replaced there. So I know it's possible to act normal. However he refused to listen, or test it out via typing a paragraph even though it has a manufacturers warranty. Also- the repair job was so bad the screen came unplugged from normal use within 30 min. I have dropped my phone thousands of times I'm sure but never has the screen unplugged. Listen.. I don't want to be in your store any longer than I have to. But it's time to make this right. Yelp makes me give at least 1 star but with a 25% success rate & awful customer service I'd really like to give negative stars. Edited to add: After not receiving a phone call from the owner I called the store. The same tech refuses to understand that the screen he put on doesn't work. He claims I'm trying to coerce him into something... into what exactly? I'm not asking for an additional product, I never asked for have a (supposedly) more expensive screen to be put on. I asked to have a screen that doesn't malfunction. He claimed because I walked in without a case on it, that that proves I dropped it. It proved nothing. I didn't drop it, I didn't want to bother bringing the case in with me. What I think they do is put on a terrible screen, customer comes back when it doesn't work & they seem "better" when they put on a "more expensive one". When really they're all shitty products. Because this has happened not once, but twice. He also said he'll appeal this review when it's completely accurate. This is literally the most ridiculous customer service I've ever received. Avoid at ALL cost.

We brought my son's android phone for a charging port repair and the very honest gentleman said it…read morecould be a cleaning. He quoted us the prices for each and said he would know in about 20 minutes and to come back (or wait in the lobby). We came back and the phone was done! It only needed a port cleaning and he saved us money. Very honest and reliable service I highly recommend. They repair all sorts of other electronics as well.

'Ohh, my word! 'These young men (and 'even' their online protocol)…read moreis remarkable! 'I just likened it to; "Old School Etiquette'' ... 'And, still while 'writing' this ... their 'impact' has not left me ... My experience was w/Chris @ the Bloomfield Hills location ... (then, later w/Francisco via telephone) . Anyway, Chris was amazing as well as a total gentleman ... polite, soft spoken, knowledgable & patient. Whomever of 'you' are seeking/needing this type of assistance ... do not hesitate ... 'Quick Phone Fix' is it !!

I feel like everyone is friendly here despite having a very high workload. Perhaps being a Sunday…read moreit was very busy but I feel like this store is always busy. I came here to just get my battery fixed but after discussion realized instead of doing tney it was time to replace my old MacBook Air so I did do that. Had a weird glitch when loading my local files to new computer so they were nice enough to let me come back in a couple hours to pick up the computer I appreciated that considering they were so busy. Love my new MacBook Air if anything it was worth it.

The employees here I noticed none or very few of them have a smiling face or positive attitude and…read moreI've visited several other apple stores and what usually stands out at apple is the customer service and pleasant attitude. Also my goodness it's HOT in here. I felt like I was in an oven. Turn down the heat . I had to step out bc I felt like I was about to pass out ! Maybe that's why the employees here look distressed bc it's as hot as Arizona in here

I got to know Mr.Nash more than 12 years and from that time he gave special attention to our…read morefamily. My 3 daughters got their phones and the laptops attended to by Mr.Nash when ever they had issues when they were in middle/ high school. Now all of them are married and had become moms with several kids.In spite of their busy life, they and their husbands who are high valued professionals still come this shop to get their phones attended to specially because of the quick and very reasonable service Mr. Nash provides to them. In addition to all of the above, I know my family have referred this business to so many of our friends and families and they always compliment us for the overall treatment and the prices this business provides. We strongly recommend without any hesitation that this business will take the total responsibility of any issue you have with your phone repairs including the time factor and the cost. Lal Muthukuda Licensed Investment adviser

Highly recommend. He fixed my Iphone12 in ten minutes. Other places said it would take 2 hours and…read moreover $100. I paid only $29. Friendly, honest & quick service.

Honestly everyone there was very helpful and it was an easy smooth transaction. Donavan and Cameron…read morewere super helpful

Its not often a store deserves only one star but this one is an exception. Our salesperson made up…read moreso many things and our bill was twice as large as we anticipated. After half an hour with Verizon customer service we finally corrected all the activation issues. While they were happy to help sell us the new phone, they were completely uninterested in talking to us when we came back with questions a few days later.

I have been going here for years and had great customer service from the owner. Today, I went to…read morepurchase a $400 battery jump starter and was treated rudely by another employee asking me to either hurry up and make a decision or leave since so he could eat lunch. As a result, I will be taking my business elsewhere.

It's rare to have a business that you use multiple times and have nothing but great experiences…read more I've used their mobile service, gone to this commerce store and other locations and always incredibly knowledgeable and prompt. Billy is one of the guys at the commerce location who is always knowledgeable and helpful. Highly recommend.

Great service. Stopped at 2 other places looking for a replacement battery for a home generator. No…read moreluck. Googled the type I needed and this location popped up. Farther away than I wanted to drive but off I went. Walked in and a received a friendly hello from Jeff. Showed him what I needed, he found a replacement, made sure it was OK to use and had me out of there in no time. A very pleasant experience and I can say this is a go to place in my book.

I needed the battery for my IPhone 7 replaced on short notice. Cory had it repaired in less than an…read morehour for a very reasonable price. I work in a hospital ER so it was very much appreciated.

I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter