Walked in today (3/14/26)hoping for a fix for my phone issue. It was not charging. I had tried to…read moreclean out the connection, with no luck. I didn't get his name, but the gentleman working was able to clean it out. Sooooo grateful! I use my phone for work and desperately needed a fix. I hope never to need a repair again, but if I do I know where I will be going.

What a great experience each time I go! I have referred friends here as well. They do a great job,…read moreare friendly and quick! I barely had to wait today. You have to try this place when you need a new screen for your cell phone! Thanks guys for helping me out!

I visited this location today because there was a virus on my mobile phone, the service from the…read moreMarine was excellent, he was able to get my phone working again and I was so impressed with the quality of service and professionalism he displayed.

If you need a console repair, I do not recommend that you go here. I took my ps5 in for repair as…read moreit was shutting off when I played a game for a long amount of time and they stated "Oh that should be a simple fix". They contacted me back the next day and advised my ps5 was repaired and everything seemed to be fine. I picked my console up and when I took it home, it didn't even power on when I hooked it back up. I immediately called them and went back the same day. They stated they would look into it and see what's going on. They later gave me a call and said the device is still not powering on. I was advised by a manager by the name Justin that they didn't have the "necessary equipment" to figure out the problem. I ended up picking up my device and taking it to another repair company. The tech from the other company informed that whoever worked on my ps5 previously used too much Liquid Metal which leaked into my motherboard causing the system to malfunction. I also have photos taken from the tech as proof. At this point I am owed another ps5 from UBreakiFix. Justin told me to bring the device back to him to look at it again. I didn't hear an update from him as it has been nearly a week, so called them and Justin went on PTO without giving an update. He also got his higher up Monique involved but I was never contacted by her personally. I had to call and speak with another manager who finally gave me a device replacement almost a month later. Overall customer service and communication was terrible.

This is the third time I've been in to buy phones for my kids and I've always been taken care of I…read moredrive a great distance just to come to this shop because of how I am treated thanks a lot

My past experience with phone repair places has been, shall we say, sketchy at best…read more A2 Phone Repair was great. My kid had cracked the screen of their Motorola phone. Clear tape held the thing together and made it usable. But this was not a long term solution. While I found A2 Phone Repair with some glowing reviews on Yelp, it was the recommendation from a fellow at the AT&T Store on Washtenaw which sealed the deal. A quick phone call confirmed the screen was in stock, and produced an estimate for the price of the job and how long it would take. Drop off was a breeze. The shop was clean and professional looking. As was the fellow behind the desk. The repair took just a little longer than promised, about three hours versus two, but that was no biggie. $140 for the whole thing was worth it for my kiddo to have a phone that looked as good as new... without the hassle of setting up a new phone.

Let me preface this review by saying that I gave this establishment a 1 only because I can't…read morefigure out how to not even give a . I will also state that I know this is a first world problem and that it has to do with my drone (which at the end of the day is a toy). In early August 2025 my drone had a crash. There were some repairs that were going to need to be done and right before I shipped my drone to Florida for a repair I came across MXT in Westland. Very excited that I wouldn't have to send it out of state, I dropped the drone off. I paid initially for an assessment and was assured this fix would be no big deal and they should only need it for at max two weeks. I of course was very relieved thinking I'd have plenty of time this fall to fly it. Let me just say, I just received it through the mail yesterday, more than two months after I initially dropped it off. Two weeks and two months are two totally different amounts of time. If I would have been told two months from the start it would have been a totally different story. I was patient for the first couple weeks and gave the benefit of the doubt in every excuse/reason before I started inquiring for the status after not hearing anything. Once I started making contact to try and get updates, I was told they had just received the new shell and that they had been sent the wrong one. I was given excuse after excuse and reason after reason why it hadn't been completed yet. After being assured it was complete and being packaged for sending out, it was then that they realized a landing gear was partially broke. I was called and asked if I wanted that to be fixed. I reiterated at this point that I want the drone repaired and as close to brand new as they could get it. I was assured that wouldn't be a problem and should just be a couple extra days. Couple days go by and no word. I call and find out the guy who fixes the drones was gone out of town and when he gets back he will be fixing it. Another week or so goes by and supposedly that had been fixed now and the only issue was when it was getting packed up for shipping (mind you I never even gave them my address because I was going to be picking it up) they found another cracked area at the base of one of the arms. Again I was asked if I wanted that fixed or just leave it to which of course I reiterated again I want everything fixed. They were going to do that and then it would be sent. I proceeded to contact this business probably 8-10 more times with verbal phone contact to have been told it was shipped and I would be receiving the tracking info. Only problem, I never gave them my address like I said because I was going to be picking it up. Oddly enough if you can believe this, one of the times I called to ask again for the tracking info I was told it got returned because of insufficient address details. You think? That's because they didn't have a clue what my address was because they had never asked me for it. I think after as many attempts as I had made (after not having my drone for two months) to find out what was going on with my drone, the owner finally shipped it USPS and sent me a tracking receipt. Of course I was excited by this point knowing that I had been told that everything had been repaired and was as close to brand new as they could make it. I received the drone and opened it up to basically find that 1.) the landing gear never got replaced and 2.) the cracked piece by the arm that had been discovered and was going to be fixed never got fixed. I attempted to call MXT and to as kindly as I could figure out what was going on in the midst of my major disappointment. The fact that it never got fixed wasn't the owners fault, he "thought" the work got done. I let him know that wasn't acceptable and he continued to push the blame on "the drone repair guy." If you own a business and you are the one who accepts an item for repair and you have your business' name on it, you better hold your people that you farm these jobs out to accountable and should inspect every job to ensure it's completion and operation before it goes back to the owner. I'm no fool and wasn't born yesterday. I know the reason why they wanted to ship it to me was so I wasn't standing in their "store" when I discovered that after more than two months the drone was not repaired. If I would have driven down to Westland to pick this up to then figure out that I was being lied to all along the way, I would have been even more disappointed, so thank you for sparing me that experience. I probably should have trusted my gut from the moment I pulled into the parking lot of this establishment. I should have never let this go on for more than two months only two still now be left with a drone that isn't repaired. No one enjoys being dragged through the mud or put through the wringer. I didn't need to be lied to and didn't need this level of dishonesty and then to have been hung up on twice when I called to voice my frustratio

Great service and great price. Very knowledgeable and fixed my Samsung s23 ultra charging port…read morewithin a few hours. Highly recommend

Wow! This store is the place to go for screen replacement. Fast and professional service. The…read morehigh reviews are accurate. If you want custom artwork on your phone cases, this is the place to go! Stop by and see for yourself!

Very helpful and friendly. Fast service as well. I came in to fix my daughter's broken screen on…read moreher iPhone and it was ready in less than 30 minutes. He also has great deals on screen protectors and cases. They make their own cases and have a large selection of cases. Rob gives personalized service. I bought a case for my daughter and came back to let her select the one that she wanted. We picked a case for the iPhone 7 (we have a 6) & he custom printed the design on a case for us while we waited.

Normally, I repair my own electronics but I couldn't tell if the battery I installed was the…read moreproblem or not. Found out the USB and HDMI had also gone bad before the laptop battery replacement so I decided to give this company a try. Excellent customer service. One star deducted for scratching the case trying to pry the protective cover off when I dropped it off.

Please please please, for your sanity, avoid this store at all costs. I had to go here for an…read moreinsurance repair on 7/7/26 for a cracked screen replacement. The repair went great and all, but once I got home, Maybe due to a faulty seal or improper installation (likely the case) the corners started to lift. I immediately called in to report this, but due to travel, could not get to the repair until today, 7/13/26. I called this morning to verify if I came in before 6, they would fix this issue clearly done by them, to which they said yes. Then the time comes, I spend an hour round trip getting here, just to be told no and turned away. The store manager, Andrew, is arguably one of the least professional individuals I have had to interact with. I pleaded my case, told him the situation, and that I wouldn't aimlessly waste my time driving here. I then repeated that I called earlier to confirm, to which then he flailed his arms in the air like a child and ran out back to call whoever he did to confirm, then came back and lied to me saying no one ever said this. I pleaded once more but he still said I was not his priority and should have better time management to get down here (I work til 4:30). Last time I was here, I watched Andrew get in a confrontation with another customer who complained about the service here (shocker) and raised his voice at Andrew, who started shaking with fear, and had to go outside for well over 30 minutes to cool off, slowing down repairs and customer service further. Over all, negative review if possible, do not waste your time or money here for subpar service, and people who do not stand behind their service.