Greeted at the door and was helped right away. I had $35 in Best Buy rewards and decided to…read morepurchase a mini fridge for our garage. It was on sale for $99, including rewards and tax, $77 out the door. Very helpful associate named Ozzy helped me, the gentleman at the front (Zac, I think?) loaded the mini fridge into my car. Entire process was under 20 minutes! Plenty of parking but the spots are pretty snug.

9/12/21: I went in to buy my grandmother a replacement cellphone. No one greeted me at the door yet…read morethere were staff standing there talking. I found the section the phone was in, selected what I wanted, & proceeded to the cash register. The store was neat, tidy, and clean. The cashier was kind of friendly. She DID have a hard time ringing up the phone though & had to ask for assistance. The guy assisting her had a hard time too. They were scanning every barcode on the box. There was only 2!!!! How hard could it really be??! Anyway, they finally figured it out & I was on my way. I would definitely go back if I needed something from there. They were following social distancing guidelines. Masks are required & the floors are marked.

Been here a few times now to get Watch, car fobs, and Apple Air Tag batteries replaced. The staff…read moreis so nice and helpful. They also will recycle old batteries. This is a GREAT business and store.

Came in to buy a new battery for my UPS. Service was friendly. Was assured by Michael that the…read morebattery sold to me was fully charged, and that all their batteries are sold fully charged. He did not check the charge on the battery before giving it to me. I get the battery home and install it into my UPS and the unit shows no charge in the battery. I call the store and speak with Megan. I tell her I am going to charge the battery and she says the UPS itself may be faulty. I agree. I charge the battery for 16 hours overnight with little hope. I turn it on, and lo and behold the UPS is showing a full battery charge. When I call to tell them they sold me an uncharged battery Megan tells me that this was "impossible" because all their batteries are sold fully charged. She speaks with Chris the manager, and comes back again with the same lame excuse "We only sell fully charged batteries." Well, pretty obvious that was not my experience. The arrogance is unreal. I am not offered a discount for my inconvenience, or at the very least, a longer warranty (they offer 1 year with battery purchases). Not even an apology. I doubt they care, but I will not return to this store.

I have never stopped by this kiosk before now. I had a terrible experience at the Corporate store…read moredown the street. I was very close to moving my account to a different company. I met the new manager named Brad and he took his time and helped me get my account taken care of. Best experience that I have ever had with Verizon. Rest assured you will be treated like a person and not a number here.

Went to the "well-known" UbreakIFix store to get my iPhone repaired and I explained my issue with…read morethe phone and that there was water damage. The person there immediately assumed it was beyond repair and referred me to a company where I would have to send my phone away in the mail. Not much help there. I walked into Pro Wireless and explained my issue. The person who was working there was professional and immediately suggested it could be a sensor that got damaged from water. We left the phone and he told us to come back in an hour, as well as the price of the replacement part (the sensor). We return in an hour and the phone works just as it did prior to the issue. Turns out it was the sensor and my phone is now working just fine! Affordable, professional and knowledgable. Saved me a lot of money!

I had my screen repaired there recently and was surprised when I received an email from Google…read morethanking me for my review. I had not written a review and would not have written one using the account referenced. I have 3 Google accounts connected to my phone and all 3 had written a 5 star review. I changed the reviews and called the store and was told that they did it and that I could take it down if I did not like it. That's deceitful and an invasion of privacy. I'm leaving this anywhere that I can find a review as a warning for others.

My office recently moved to the Crabtree area and I needed some manilla envelopes. This was the…read moreclosest office supply store so I ran over at lunch. Nothing special here; if you've been in an Office Depot, you know what you're going to get. Checkout was easy even though they only had one staff person in the area. The location is a strip mall was easy for me to get in and out of. That's about it.

No service, just employees ignoring me. At 2:15 on Oct 2, if mgmt cares to see who was "working"…read more Very hard to rate service when you didn't get any.

Fixed the back of my iPhone 8 Plus (the back was cracked) for a very reasonable price (especially…read morecompared to apple). Told me ahead of time needed to order the part and that the back would no longer have Apple logo - no problem for me - I use my phone for utility, not for the logo anyways. When I came back when he had the part, was able to fix my phone on the spot, while I shopped in the area - lots of great stores around. The person there was super friendly, helpful, and worked hard to get my phone done while I was around shopping! Really appreciate fixing my phone quickly and so well. Would go there again in a heart beat.

Phone repair didn't work out right...however Aiden offered superb customer service in the follow up…read moreof offering service recovery by helping to troubleshoot, offering a screen protector, and case. I will definitely return again and recommend others to this location just based off of the customer service alone.

i had heard good reviews abt micheal who works here, but i was amazed at how nice he was. my pc was…read moremessed up b/c wake electric had turned off the power and it messed up my pc. micheal fixed it w/in a day, and he was very, very reasonable. i had to call a few times to ask some questions and he did not even charge me....he is very, very good and so nice...a small family owned business but knows what they are doing.

Not only is Michael an expert in helping with computer problems and repairs, he is friendly,…read morecourteous and professional. I just received a call from "Microsoft" telling me they are receiving multiple error messages from my laptop, that it could crash at any time etc...... I had them hold on, called Michael and he verified that it was a scam....saved me over $300. Trust is the best thing a small business can hope to achieve in a small community like ours and Geek Rx has mine.

Do not use their screen replacement services for iPhones…read more We went there on 2/08/2020 to replace the screen on my iPhone SE which with the exception of a cracked screen worked perfectly. Thirty minutes later we picked up my phone with the new screen however the phone kept rebooting when using any app, including making calls. We took the phone back immediately and the technician blamed the case, the battery and finally when he was proven wrong on each matter, he simply said that the phone was old. Additionally he claimed that the vibrator was broken which wasn't before I submitted it to them. Later I found out that the battery wouldn't charge and I wasn't even able to sync as well. Lack of integrity with incompetence makes for the worst customer service . The technician didn't even attempt to fix what he had broken and we were not given a refund. So basically we paid $55.00 to have my phone broken and lose a lot of valuable data.

Beware - they have a no refund policy! I didn't see the sign and bought a $40 case along with a $25…read morewireless charger. With one overnight use, the charger shorted out (or something). I noticed the bottom was really hot and upon further inspection I noticed the plastic on the bottom had melted. It could have caused a fire in my home. The employee refused to refund, offering only store credit. I don't want another dangerous charger and I just bought a new case. I don't want a store credit that I'll never use. I get the no refund on items you decide you don't like. However, I'm disappointed an exception for a defective product could not be made. Employees were nice and helpful with purchase but when trying to return I got the too bad, so sad, it's our policy run around. Depends on what matters to you I guess. I won't be back.