Fast, easy service installing a replacement screen cover while shopping. They warrant and stand by…read moreit too, no Qs asked, if it doesn't last.

Unfortunately I cracked my screen cover but they honored their guarantee and a replacement screen…read morewas only $5. Thank you Ramon for the great service!

Operates with Smart Fix and leverages each other to rip off their customers…read more I'd leave 0 if I could. Replaced my daughter's screen, sold me an upgraded screen and warranty for 60 days. Less than 2 weeks later the screen started showing a bright line, the warranty conveniently didn't cover the issue and they couldn't help at all. So, ripped me off for $250 and broke my daughter's new iPhone. DO NOT DO IT.

I got my watch screen protector yesterday and it seemed like it would be durable and worth the…read moremoney.... (even though $27 is steep for a tiny piece of plastic). I got home and set my watch on the table and it chipped and cracked the cover. I went back the next day and the man said I could pay $10 for a replacement, even though I bought mine within 24 hours. I guess it just sucks to spend money on a product that isn't quality and then not have any leeway when it comes to quality assurance or customary service. The man said "well the screen didn't break itself so YOU need to pay for it."

Diana helped me put a warranty screen protector on my phone. She was very nice and helpful. She…read morealso gave me information on Verizon WiFi. Thank you Diana!

I was convinced to upgrade my surround sound, Internet, and connected devices. I turned in my old…read morerouter/modem for an upgraded one with an extender. However, the extender didn't work with the one they ordered me. On a Monday, the technician came in but couldn't connect my service. After disconnecting it, he couldn't reconnect me, leaving me without service for all my devices, which are over 30 in my home. This company uses call centers to service customers, and they're nothing but liars. They promised to make up for everything that happened and make it right. The technician came in on Friday and connected the SAME equipment that was here on Monday. I was down for about five days without service to my cameras and all my devices in my home, including my surround sound, TV, and more. I had cut the cord years ago and went wireless, so I thought everything was fine (my call initially was to figure out how to speed up the reaction of my)until I was convinced to upgrade I was told that what I had did not cover the amount of devices I had in the house. The solution Center they used were too busy to sell me more things that I didn't show interest in because they weren't fixing my problem or getting me connected. Just like the big outage that was read about, my outage was just as bad, but it was just my home. The technicians who couldn't service me lied because they know you can't trace them and they want you off the phone. They're in call centers in foreign countries with my card numbers and personal information. Who knows who's behind the phone? It could be a technician or our salesman, and they act as both and can't figure out how to get the systems up and running and you connected as a customer they guess they lie and want you off the phone and again it's a language barrier. I have nothing to say about this company regarding its services and its ability to service customers satisfactorily. I wouldn't recommend them to anyone. Look at their stocks and their decline in customer service. Their Board of Directors must be scratching their heads as their wealthy owners wonder what's going on with their company. They need to start listening to customers more. It doesn't have to be "the customer is always right," but Verizon is no longer the big dog on the block. Just like AT&T used to be the big dog in town, Verizon isn't what it used to be, and that's a fact. I see them going down, merging, being bought out, or just folding. They promised me twice that they would adjust my monthly bill this last month, but nothing has changed. There are a bunch of liars who don't keep their word to their customers, and there was no making up for the loss of my services monetarily. They still wanted my monthly payment though. If you're looking for an Internet provider I would look elsewhere there are better companies those that can service you hear on shore not offshore. Oh and good luck to you.

Came to the store to pay my bill in full for the rest of the year. Juan was very helpful in getting…read morethat taken care of for me. My husband also came here to discuss Internet options. Ray was very helpful and knowledgeable on that aspect as well. Store was very clean and very comfortable to sit there. Usually, it's pretty cold inside there.

Spoke with the rep Tyler. I came in to pre order a phone and he was beyond helpful. Greeted me as…read moresoon as I walked in, had a smile on his face, and ready to assist any way he could. Made the process so simple and easy. Explained everything in great detail. Definitely will come back for that great service. ​

Replacing a cracked laptop screen is pricy, but had to be done. I looked at reviews for this type…read moreof service and found this business. The polite and patient tech took his time and located what I needed and gave me the estimate. I was told it would take a couple of weeks for the screen to be sent from overseas and I would be called when it was ready. After about 3 few weeks I called and was told it was ready. I happily picked up my repaired laptop. I am very pleased with the accuracy and quality of the service provided and will come back if any needs arise.

I am so happy I came here! They replaced my daughter's broken screen in the time it took me to gas…read moreup my car and grab a tea across the street. They also installed screen protectors on all our phones without a single speck of dust. They will replace the screen protectors they install for free if they break, which is awesome. The guys running the place are super helpful and friendly. And I love their phone screen art!

whoop, whoop... I received a call from TCC today. I'm wondering how they connected my Yelp review…read moreto my phone number with only my name. So be forewarned whatever companies you review on Yelp must be provided with your data. They don't like my Yelp review and they want to know how I've resolved this. I try to explain the hassle and the representative cuts me off and says he is fully aware of the story. I explain I've resolved the issue, through Verizon because when I went back to their store three times in total I received no service. The TCC man says that's because Verizon has no idea of their policies and if Verizon directed me to go back to their store, it did not matter as they would not honor the committee that Verizon made to me. Then why do they work for Verizon and why in God's name does Verizon allow them to work under their name? So what can they do to resolve this issue? Well, it's a little to late. I've already resolved the issue with Verizon after I'd been in their store 3x with no resolution, zero customer service and a huge amount of hassle... so exactly why is he calling me now? The issue is resolved, without their help. There is no accountability, he states that the information I received in their store is erroneous but that a "new sales representative" must have helped me. I explain I know that's not the issue either as other representatives where asking the man's assistance that waited on me AND the man had told me he had just transferred from another store. I explained that obviously this call was not going to go anywhere because I'd already resolved my issue, through Verizon without their assistance so what was the point of the call? We were then disconnected, go figure.

Went to upgrade phone and walked out with what was supposed to be a free tablet.... WRONG!! They…read moredeceived into thinking it was free and then realized that they stuck me in a two year contract paying 10.00 a month... so product wasn't free at all!!!! Now i'm stuck paying for it!! It took an actual verizon store not a retailer to tell me this... guys at this retail store only went around subject. Dishonesty and deceiving is how they rack up business here. They also charged me almost 100.00 in extra fees to upgrade phone even though I was upgrade eligible.. at same time coworker of mine in exact same situation upgraded his for only 20.00 across the street in verizon store.

Just all around amazing answered all my questions I brought in a ps5 to get repaired and he did so…read morein a very timely manner. If I could give this guy more stars I would amazing customer service.

I'm so very happy with my service from Gadget Geeks. I live in California and my mother lives in…read moreTucson. She is not tech savvy and trying to remotely walk her through this stuff Is a challenge. I desperately needed a company to help my mom navigate the issues with her iPad and was hoping to find a mobile service. I found Gadget Geeks online and they were able to make it out to her house the next day. Communication with Charbel throughout the process was seamless. He was so helpful and was even willing to do same day service, pick up and drop off. I initially thought she needed a new battery. But When he got to her house he noticed her settings were off and this was likely contributing to her battery and charging issues. He fixed them for her and left her his contact info. He could have easily changed the battery and charged her as I would not have known the difference. Talk about honest service!!! If I could give 6 stars I would. I am so relieved that there's an honest, trustworthy company like this that I can now reach out to if my mom is having problems again

The store manager, Liz, accomplished what I needed and what two other AT&T stores couldn't do and…read moreweren't even interested in helping; one was a corporate store who couldn't care less. Friendly people and extremely knowledgable. This will now be my go-to store, even though other stores are closer. The employees here are much more knowledgable and helpful. If you need something done, go here! A+++

Hey my names is Jamar and I wanna start this off by saying I used to work for att so my little…read morebrother an his girlfriend was discriminated today in the store by the manger holly and we will be addressing this matter to city council they waited for 2 hours for help then the Manger to take my brother's credentials and from ID to social and then wanted to proceed with a complete lie I call 2 cooperate stores and 2 authorized dealer not to mention my brother just left att last year so the whole we need same name debit to run application is a lie