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Verizon

3.6 (150 reviews)
Closed 9:00 am - 8:00 pm

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Photo of Brian H.
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3 months ago

Great experience here. Luai was very helpful in getting us a new phone and making sure we had the right plans. Highly recommend him!

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1 month ago

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8 months ago

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5 months ago

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5 months ago

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1 year ago

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1 year ago

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6 months ago

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1 year ago

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1 year ago

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1 year ago

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3 years ago

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3 years ago

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3 years ago

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4 years ago

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2 years ago

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3 years ago

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2 years ago

F finally got in touch with store manager, Justin who was able to solve our problems and we are now satisfied

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5 years ago

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4 years ago

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2 years ago

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2 years ago

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9 years ago

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6 years ago

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6 years ago

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2 years ago

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4 years ago

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8 years ago

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4 years ago

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7 years ago

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6 years ago

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7 years ago

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7 years ago

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6 years ago

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7 years ago

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Page 1 of 4

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Review Highlights - Verizon

Came in, got Shaela, and was out the door with a new phone and a clear understanding of the terms in just a few minutes.

Mentioned in 11 reviews

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iFixandRepair

iFixandRepair

(20 reviews)

Before Christmas my mother went in to buy a phone case. She bought one. Though once after she…read morecompared it to what she had before, it was not going to work. Mohammad, was very nice and pleasant with us and took care of what we wanted. If I ever need a repair or new phone case for me, I definitely would go back to him. He was GREAT! Especially since Christmas is a time when most people on the other side of the counter can have attitude. Sorry to say though this time it was me. Mohammad have a wonderful and prosperous 2023 Rhonda

I paid $300 to have my iPhone screen replaced, and the experience has been extremely disappointing…read more Within hours of the repair, the screen began lifting. I brought it back, and while they corrected it at no charge, that already raised concerns about the quality of the initial installation. About five weeks later, while simply holding my phone with no drops, no impact, and no water exposure, vertical lines suddenly appeared on the screen. At first they were intermittent, but by the next day multiple lines appeared and became permanent. When I brought the phone back, the technician began pressing down on the screen, which immediately made the issue significantly worse. The display became covered in lines right in front of me, and I have photo evidence of this. Despite this, I was told I would have to pay for another repair. They claimed it was due to physical or water damage, which is completely inaccurate. The phone was not dropped or exposed to water at any point. These issues began under normal use and escalated while the device was in their hands. The owner was also extremely rude and dismissive. He insisted that this type of issue can only happen from physical damage, which is simply not true. The screen showed clear vertical line failure and became significantly worse when their technician applied pressure to it in-store. Instead of acknowledging a likely defective part or installation issue, they made blanket claims that do not align with how these displays actually fail. A screen should not fail like this after just five weeks, especially following an already flawed repair. Instead of standing behind their work, they refused to honor their warranty and blamed the situation on "damage" that never occurred, even after making the problem worse themselves. If this issue is not resolved appropriately, I am prepared to escalate this further through a formal dispute, including a chargeback and filing complaints with consumer protection agencies. I would strongly caution others against using this business. A one year warranty means nothing if it is dismissed the moment you try to use it.

JI Phone Repair Murrieta - We fix all brands, OnePlus and Revvl included!!!!

JI Phone Repair Murrieta

(476 reviews)

$$

Ty was so helpful and had a great attitude! I always come to this spot for any phone troubles and…read morewill continue to do so!

I recently inherited an iPhone 11 Pro from my teenage daughter who not long ago we bought her an…read moreiPhone 14. Of course, the 11 did not come usable. It had a cracked screen and the "2" zoom camera is busted. I feel like although this is the case, the 11 is a lot better than my iPhone 8 which I have had since 2015. I tried to reset the phone back to its factory settings, but it was frustrating that I got phantom typing and many frustrating glitches. I decided to look on Yelp and see what the best-rated iPhone repair we is in Temecula. JI repair was on top of the list. It's located in Murrieta and I gave them a quick call. The person I was dealing with was professional and knowledgeable about the repairs. I feel like with investing a little I would have graduated from the eighth version instead of spending more money. Long story short, I stopped by the shop and they offered to replace the damaged screen with a high-quality screen protector and make a repair on my busted camera for only $140 instead of spending $700 or so for a new version. I didn't feel too confident at first about this phone working again. I was surprised that JI did an amazing job and it came out as if it were brand new again. Everything is operating as it should be with no issues at all. The work only took three hours and the price is quite affordable. The technician was thorough with their delivery. Provided the service as expected. I will certainly come back to JI again for all my mobile repairs.

Verizon - mobilephones - Updated May 2026

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