If you ever need your key fob battery changed, get it here! You get a lifetime warranty. And the…read moreprocess is so easy. You come in, they open the fob, see it was there's, swap them out and you're on your way. Cannot recommend them enough. Good prices and great deal with the lifetime warranty!

Awesome experience!…read more Great customer service on the phone and even better in person! Don is a true asset to the company. Their prices are very reasonable as well. I highly recommend this business!

Beautiful well laid out store with lots of seating and space to stand or sit as you wait for your…read moreturn in the waiting list. Personnel / sales peeps seem to be really helpful Lots of parking - A+

negative 5 stars customer service sucks stood around for 15…read moremins no one greeted or said they will be with me shortly. i walked out inconsiderate employees just being lack luster.

Don was polite, professional, knowledgeable, and super-helpful to me (and then to my husband and…read moreme) as we were considering ways in which we could add our son to our mobile plan. He explained everything clearly without getting frustrated by our barrage of questions. I highly recommend Don (or any of the other employees we met tonight) for honest, clear explanations of options available at Verizon

Mitchell was helpful, but could've been more helpful. But the skinny guy with the dark green pants…read morewas very dismissive like he didn't care to help. I was trying to return my mom's home internet where VZW didn't provide a return label. I was going to upgrade my iPhone but I wouldn't dare spend my money in this location. I strongly dislike authorized retailers and have since I worked at VZW call center.

Si pudiera darle 0 estrellas a T-Mobile, lo haría sin pensarlo…read more Llevo CINCO meses tratando de cerrar una cuenta, y lo único que he recibido es desorganización, mentiras y una falta total de respeto al cliente. Primero, pongo la cuenta en suspensión y me dicen que solo pagaré $10 mensuales. Todo bien... hasta que en febrero me llega una factura absurda de $296. Voy personalmente a una sucursal, pago TODO lo que me dicen y me aseguran claramente que la cuenta queda cerrada y que no debo nada más. Perfecto, ¿no? Pues no. Dos meses después, marzo y ahora abril, me llega otra factura de más de $320 dólares. ¿Por qué? Nadie sabe. Nadie responde. Nadie resuelve. Voy a otra sucursal buscando solución, y la respuesta fue aún peor: me dijeron que ellos no podían hacer nada, que ese era "mi problema", y prácticamente nos trataron como si estuviéramos molestando. Incluso nos dijeron que no regresáramos o nos iban a sacar. Todo esto mientras yo estaba recién operada. Esto no es solo mal servicio, es abuso al cliente. Cobros injustificados, información contradictoria y empleados que no tienen ni la mínima intención de ayudarte. T-Mobile: su sistema está roto y su atención al cliente es una vergüenza. If I could give T-Mobile 0 stars, I would without hesitation. I've been trying to close an account for FIVE months, and all I've received is disorganization, lies, and a complete lack of respect for customers. First, I put the account on suspension and was told I would only be charged $10 per month. Everything seemed fine... until February, when I received an outrageous $296 bill. I went in person to a store, paid EVERYTHING they told me to, and was clearly assured that my account was fully closed and that I didn't owe anything else. Sounds good, right? Well, no. Two months later--March and now April--I get another bill for over $320. Why? No one knows. No one responds. No one fixes anything. I went to another store looking for a solution, and it was even worse. They told me they couldn't do anything, that it was "my problem," and treated us like we were a nuisance. They even told us not to come back or they would have to remove us from the premises. All of this while I was recovering from surgery. This isn't just bad service--it's customer abuse. Unjustified charges, contradictory information, and employees who have zero intention of helping. T-Mobile: your system is broken, and your customer service is a disgrace.

CHRIS was an amazing guy cool to talk to wicked customer service got me a new phone like that and…read moreif you got to wait they got brass tab right next door :)

My grandson shattered his IPad 10 generation screen. One place wanted $300 to fix but ifixandrepair…read morewas only $129 plus tax. Very courteous and professional service.

I took my daughter's Samsung Galaxy A14 to get reset so her keyboard would once again populate. Not…read moreonly did Jiko get it fixed in 20 minutes, but he also replaced my iPhone 16's cracked camera lens and replaced my broken iPhone case - all at an affordable price. I am extremely pleased with the service I received today and won't be going anywhere else for cell phone maintenance.

Staff is so welcoming and friendly! I will continue being a regular. Best location in the area by…read morefar.

Respectful, knowledgeable, and fair - what else can anyone want from a business? I needed to move…read morealong some jewelry that had been sitting around for literally decades. The ready cash I got was enough to pay an unexpected bill and the whole transaction was handled with tact and kindness toward me, a senior.

Excellent service by Kyle. I was of course sad about my broken iPhone 16 max broken back glass but…read moreKyle was polite and explain the process. The service tag said it would be done in 4.5 hours but Kyle committed to having it done in 3 hours. This was an Asurion warranty repair and they gave me no hassle about that at all. Overall an easy process and I had no concern handing my phone over to capable Kyle. Thank you! He was was pleasant and shared stories and advice on cases.

Worst experience ever. My son brought his working Nintendo Switch to uBreakiFix Tampa on February…read more26th because it wasn't charging. After paying $64.49, we just received it back today--April 18th--in a plastic bag , completely disassembled , parts and screws everywhere and missing the official Nintendo SD card that was inside it. Not only did they fail to repair the device, they returned it in pieces with no explanation . Despite initial promises in-store and a follow-up phone call assuring us it would be fixed, they gave it back in worse condition than when we dropped it off. My son was in TEARS . You can't get anyone on the phone --you literally have to show up in person just to get a response. We had to show up 3 times. They even promised my son a week ago that it would be reassembled, yet it was handed back to us just ripped apart . I have a computer degree and would never return someone's electronics in this condition. I don't trust the glowing reviews on Google--they probably use a service to bury the negative ones . This place is incompetent and unprofessional , and I've filed a formal complaint with corporate. I've attached images of how it was returned and the credit card charge for honest proof.

HIGHLY recommend this place! EXCELLENT customer service!!!!…read more I was having trouble texting and using my phone because of a cracked screen. T-Mobile helped me file my insurance claim in no time at all and then sent me here. I had never had any type of cell phone repair done and was nervous. Their customer service is superior and I was out the door within a hour! Don't hesitate...go there- I promise you will love it!