I needed a screen replacement on my Galaxy 23 Ultra. I was using it for a trade on and the owner…read moreordered the glass amd replaced it the next day in just a couple of hours. Also the price was less than half what others wanted for the repai and it was a pleasure doing business with him. Thank you

They fixed my iPhone that Apple said had irreversible hardware damage simple battery issueread more

Scott is a helpful, smart, outstanding individual who is Very, Very knowledgeable of all Digital…read moreCommunication devices. He has helped us with our Desk-top PC, a Tablet, TV hookups and Cell phone apps. We recommend him very highly. 5 Stars all of the way.

Fabio did a really good job with this customer service today and helped me out with my upgrade and…read moretransfer my phone really quick great customer service

Refused a customer to pay their bill in store. Told me I had to do it through the T-Life app. If my…read morebusiness is an inconvenience then why are you working for the company?

Very personally oriented, they will work with you one on one to find the best solution and best…read moreinternet program for you. If they can't, they will let you know who will. Very happy with these guys, Paul is an incredible person to work with.

I have been trying to find a local dealer to personally speak to about issue without calling Dish…read moreor Direct customer service folks. This is a locally owned business that handles your account personally, you can actually speak to the owner (Ken). WOW! Their installer Brad has been doing my installs and trouble shooting for years...he is knowledgeable beyond belief, fast and efficient and friendly to boot... He is trustworthy, so you can count on what he says to be correct. Don't go anywhere else!!!! You will not be disappointed.

No real happy the replace the back glass on my iPhone I was ok with the failure to communicate with…read moreme on status unless I called or showed up to check on it. Was willing to let that go as he was really friendly and apologetic. less than a week later the back glass they installed shattered with no impact at all not real sure that with the cost of 225.00 if it is a workmanship or a quality issue. Really frustrating.

Was intending on walking into another idevice fixing company and happened to be on the wrong…read morestreet. Im glad I had the mixup! Josh did a great job of taking care of fixing the charge port and button on my mom's iPad. I'm familiar with the process but just didn't have time. I'm glad I entrusted it to him! Great job!

I called and got a quote about some repairs (replacing the screen and LCD array), asked about…read moreappointment vs walk-in. I walked in, dropped off my phone, and picked it up a few hours later. It was only when I was picking it up that they told me that my iPhone would flag the parts they used as being a problem, but that I could just ignore the flags. They did not tell me that I would no longer be able to monitor my battery health. They did not tell me that the replaced screen would have poorer quality. I was irritated that they didn't disclose that until the work was done, but was willing to live with it. I immediately noticed the change in image quality, but I didn't have time to bring it up. I took my phone home... and hours later, there was an apparent defect. There was a single line of pink, glowing vertically across the face of the screen. It came and went... I restarted my phone, but that didn't make a difference. I had to go out of town for work, but planned to bring it back as soon as I was back in town. Unfortunately, less than 48 hours after the repair, my phone began to become less and less usable. One of the corners showed a 1x0.5 inch area of randomly colored screen. The right-most side of the entire screen was completely black, gradually lightening towards the left side. I took it back in and immediately got a prickly response, with them stating that that was clearly damage (and thus, not covered by their warranty). I was flabbergasted, as I started having issues only a few hours after their repairs were completed. I hadn't dropped my phone or done anything that might cause damage. I'd paid ~$250, spent significant time getting it repaired, been accused of damaging my phone, and my phone was now less usable than it had been with the original damage. They consulted with someone elsewhere and begrudgingly told me that they'd replace it again under warranty, despite the fact that "it's clearly damage." They replaced the screen and LCD array. It's been fine since, though the image quality is still significantly lacking. It feels crappy to fork out the money for repairs that feel subpar. It feels crappy to have people strongly imply that you're dishonest and taking advantage of their warranty. It feels crappy to have information about the repairs withheld until they've been completed. I'm glad I can squeeze another year out of my phone, but I won't be back and I won't be recommending this business to anyone.

Cleaned my clogged charger port in about 2 minutes and didn't even charge me for the service…read more Extremely friendly staff. Highly recommended.

Scheduled an appointment in advance to get my parents switched from Android to Apple…read more Worked with Zaiden to do the number transfer and new service creation and adding the service to my account. Literally took no time at all. Even figured out a way to take my parents' old devices as trade-ins and got a bill credit etc. It literally made my parents' day to get their new devices and work with someone who took the time to explain everything and transfer all of their data from one phone to another. All in all we were in there for about 2 hours and from start to finish, it was one of the best experiences I've had in a phone store, ever and the same goes for my parents.

I'm sitting outside the store, in my vehicle, waiting it to open. Nobody is here, and calling the…read morestore gets me to someone who doesn't actually know what time the store is supposed to open.

We have been having issues with auto-pay online, so we walked into the store for help. Ethan…read morepleasantly greeted us with a smile and listened to our technical challenges. He was so very helpful and solved our problems thoroughly with such patience and kindness. My husband says hands down the best Verizon employee we have worked with yet. Thank you Ethan!

These people are incredibly helpful! There was only one person working and he gave us expectations…read moreon when he would be able to assist us. So we left and he texted us when he was available. When we returned he had everything set up. We were able to trade in our phones with ease. Felt welcomed and had a good experience.