Won't ever go there again... stupid high prices and arrogant service. It was a waste of gas and…read moretime going there.

These n!!ggas is bad business they sum how put in all my info wrong and they made copies and took…read morephotos.

Always so helpful and friendly. Ali is the best!! Store is super clean, well stocked. Masks are…read morerequired and hand sanitizer available. Never disappointed!! You guys are awesome! Been super pleased with service!!

Don't waste your time with the lazy employees. When I tried to drop off my trade in they refused to…read moretake it and told me to drop it off at an ups store instead. If they have a hard time taking care of something so easy I wouldn't trust them with anything else

Arrived at store. Asked for an IPhone model in black. Was told I was in luck, only one left in…read morestock. Another customer walks in with his daughter about two minutes after my initial interaction with the store manager serving me, and asks for the same IPhone model in black loud and clear to everyone in the store. The store manager, rudely stepped away from me to serve the man and his daughter. After some quite whispering, the store manager came back to me and told me that the black IPhone was no longer in stock. Perhaps ask me politely to forfeit the last black IPhone to the other customer's daughter, which I would most likely have been happy to do? Yeah, that actually happened. Fortunately, I received the IPhone model in black at another nearby TMobile store. Lack of ethics much Mr. Manager? No patronage for you!

I came in to trade in 2 devices, but I was told by the employee that they don't process them…read morein-store. I informed the employee that I recently traded two devices at the Marysville store without issue, so I asked for his manager. The manager looked like she had just rolled out of bed, and nothing about her was professional. She said they don't take trade-ins even after I asked her if she could look into it. After leaving the store, I called the Marysville store, where I had done my original trade-in, and they informed me that the Snohomish branch should be able to do the trade-in, but they are too lazy to do it. I then called T-Mobile and filed a formal complaint because it was a massive waste of my time, and I went to Snohomish out of convenience after work. I then drove to the Marysville branch and traded in my devices without issue. Please do better, Snohomish. People have lives, and you are there to provide a service, not make excuses.

We went here after our son's phone took and unfortunate spill and the man there was very…read moreinformative and when we asked him if the phone was worth the time he was very honest and told us that it was most likely a lost cause We will definitely recommend CPR shop

BUYER BEWARE. DO NOT TAKE YOUR EXPENSIVE PHONE TO THESE PEOPLE!!!. they fixed my screen but…read morescratched the back of it, and then just threw it in a bin with zero protection. I had just gotten the phone for $1200 and they messed it up, "its just paint" the one guy said....smh, just terrible, they have no respect for peoples property and treat as if it was easy to buy a new one. See attached pictures.

I am writing this review about my experience with computer repair at COMPUTER SERVICE NW, 402 Maple…read moreAve, Snohomish, WA 98290. My 6-year-old ASUS laptop was badly in need of a tune up. It was running loudly, not saving documents correctly, and kept shutting down unexpectedly. Both Shawn and Eric helped me -- really nice people -- and I had my laptop back in just a few days. The price was fair and I got good advice about how to prevent future problems. I will definitely go back again when I need computer help, and I STRONGLY recommend them! Thank you Computer Service NW, Elizabeth

Don't waste your time! Make sure you use a credit card so you can cancel the cost when they lie,…read moredon't fix the problem, they are fraudsters and liars! I took a cell phone in recently, lt needed a Master Reset due to a virus. They are bullshit artists and charge $132 for 40 minutes, and did nothing! My Phone Carrier helped me fix it over the phone for free! Very arrogant guy thought he was going to pull it off! The owner didn't do anything to fix it. Go elsewhere, these guys are con Artists! They know exactly what they are doing, don't fall for their games!

I have been a customer of Verizon for over 30 years. Been receiving texts from Verizon to get a…read morefree upgrade to an I-phone 17 or I-phone 16 pro with trade-in and 3 year contract. Went to the Verizon store in Lake Stevens on December 15, 2025 and get the upgrade. Picked out the new phone, had it activated with new protective cover and was told it had to have a new charger and cord. I got home and found out the phone was a standard USB "C" which I have numerous ones already. Returned to store to drop off old phone for credit and return the charger. Everything seemed to be in order until the bill came. Upon reading Invoice, claims a $50 restocking charge on an unopened merchandise, $61.99 charger!! But have not received any credit at all for returned charger. No credit on turning in old I-Phone or explanation. Free upgrade turned out to be 3 year contract with plan price increase that will end up costing me $2321.64 by the end of contract for a $840 I-Phone 17. Invoice showed ($840) credit but on further reading found the ($840) credit was the amount being financed at over 18%. None of this was explained before I left the store and agreed to a new 3 year contract. Should have purchased phone outright or better yet, gone to a different provider where the I-phone is included in the plan and all prices and that I have financed a free upgrade phone would have been explained before signing any paperwork. The store front says Verizon, but nowhere on the invoice letterhead is Verizon mentioned. Will never do business again with this store Victra or Verizon again. Telling all my senior friends this is not a senior friendly store and they will be ripped off like I was. You get lied to about a free upgrade. You get scammed into a load. You get cheated out of your money by not honoring returns. As soon as I can get out of this contract I am switching to a customer friendly wireless phone company.

I told them I wanted to move my phone number away from Verizon and they wouldn't release it. I had…read morelost my phone and had to get an emergency phone with a new phone number. they made me sit there for an hour ignoring me then talking about me like I was some kind of stalker. I was there for my phone number. I couldn't access anything because my emails my bank accounts everything wanted me to get a second tier validation, which meant a text on my cell, and I didn't have a cell with that number to receive the text. and they wouldn't give me my phone number. I started raising my voice and asking them to call the police because they were holding my whole life hostage with this phone number finally I sat in one of the chairs at one of the desks and I just refuse to leave they threatened all kinds of things I said nope not without my phone number finally they gave it to me after sitting at that desk for approximately 30 seconds they told me it was unlocked I immediately left and went to T-Mobile across the parking lot and they verified that they were able to give me my phone with my original phone number. thank you T-Mobile!

These representatives are liars and scammers. Get you with…read morepromises then jack your bill and don't follow through with what they promised.​

Horrible sales! They are out to get their commission and do not disclose the full information. They…read moredon't care about the customers just the sale. Watch out

Such a rewarding experience to deal with Whidbeytronics! I've gone there several times over the…read morepast year, and each time I come away glad that that is where I went. I am NOT a techie, I do not know much about the devices I use. And yet, most amazlingly, not only do they help me get the most out of the machines, I come away having learned something and not feeling stupid. One thing I espcecially appreciate is how they explain what is wrong, showing me the actual file with the specific informationi about the problem. I am writing this post on the computer, a reconditioned one, that I bought yesterday and into which they managaed to transfer all of my data, including the priceless pictures of our grandchildren and our dog, and all of the many many files that are the makings of a book in progress. Thank you Whidbeytronics. So glad I didn't have to go into town.

I was stupid enough to believe them when they said that the problem with the fan on my hp laptop…read morewas caused by broken pieces from the hinges. An hour's labor later, $125, I realize I've been nothing short of ripped off. I know other people have submitted bad reviews for Whidbeytronics, and they've been deleted. Here, on Whidbey Island, you can be ripped off!!