Day Wireless has a crew and service shop that makes them a 1-stop shop for 2-way radio users. The…read morestaff is friendly, professional, courteous and lots of fun! I highly recommend them!

Awesome experience today switching from at&t to t-mobile…read more The staff were friendly and helpful. The prices were low, they showed me how to use my new device (from IPhone to android) and put screen protectors on for me. I would definitely recommend this location to others

Horrible sales! They are out to get their commission and do not disclose the full information. They…read moredon't care about the customers just the sale. Watch out

Stay Away! This is a kiosk in the middle of the Alderwood Mall and I took my IPAD 4 in there…read morebecause there was a small crack in the very corner of the screen. Strictly cosmetic. I spoke with the person "Zaib" (see pictures) and we agreed on 90.00 to replace the screen. I had him give me a card with his name, the details and the price. He said it would be 24 hours or so to fix it. We gave him 48 hours and called in advance to pick it up and make sure it was ready. When we called, he said the price had gone up to 150.00 and they had not done it. He really did not give a reason other than he gave us the wrong price. Mind you, we discussed price in depth and agreed upon 90.00. I said we would be there immediately to pick it up. Upon arriving there, I asked why he had agreed to a price and then not honored it. He proceeded to show us a text message from his boss, telling him that he could not honor the price. When I told him this was a typical bait and switch, he stated that would just say he could not get into the iPad - which you don't need to have in order to replace a screen - and was a lie. He turned very nasty, rude and sarcastic. In closing, I went to the Apple Store - they were less money. This place is a joke! Do yourself a favor and stay away.

After seeing all the great reviews and low prices, I decided to come here to get my iPhone 7+…read morefixed. Things went well at first when I dropped off my phone and let the guys at the kiosk know that I had a groupon as well. I came back and my phone was ready. I was asked if I wanted a phone screen protector and I said yes, thinking that it was included in the repair. IT WAS NOT. By the time I figured this out, the screen protector had been applied and couldn't be refunded. It was an extra $25. They said it could be replaced for $9.99 once it wore down if I brought the original receipt back. I honestly felt pretty scammed because I can buy quality screen protectors on Amazon for half that price. When I mentioned the price difference between theirs and Amazon's, they said theirs is higher quality and that I wouldn't be able to put it on properly at home. That's for me to decide. It was said pretty condescendingly. I feel stupid for not asking if the screen protector was free or not, but make sure you do. When I let them know that they should let their customers know that there is a charge for it when asking, they got very defensive and said that other places charge over $30. That wasn't my point. The point was to be transparent with the pricing upfront. Another issue arose with the groupon deal. The original deal is a $30 voucher for $15. I presented this and they said that it would only cover 10%. On my receipt, it's marked as the yelp check in discount. I kept asking why the groupon's full $30 wasn't applied and they said that's just how it was. I told them that it's not right to keep the deal up on the page if it's not accurate and they said they were aware of it but couldn't do much about it. How does that make any sense? The business promoting the deal through groupon should be responsible for upholding it or take it off the site. I purchased it for no reason. I could've still gotten the yelp check in discount without purchasing the groupon. Now I'm having issues getting a refund because groupon makes it so difficult. BUT that's not the end of it. When I said I shouldn't have even purchased the groupon, the guys told me that they don't do discounts much anymore and that they did it for me. It says right on the yelp page that they offer the discount to anyone who checks in. I don't understand. All in all, my phone is fixed. However, I left in a bad mood due to the lack of transparency in pricing for the screen protector, the defensive manner in which they answered my questions, and the way the groupon deal was handled.

I went to Computer Concepts last week to replace a failing drive in my NAS, and the service was…read moreexcellent. The tech who helped me was knowledgeable and, when he wasn't 100% sure about something, he was upfront about it and took the time to research the issue himself to make sure I got accurate information. That kind of integrity is rare, and I'll definitely be back. The space itself isn't flashy, but it's clear why they stay busy. You can tell the whole team cares about customer service, not just from my experience but from overhearing other techs helping other customers while I was there. Highly recommend.

I just called Computer Concepts, asking for help with some Popup Notification Banners on my New…read moreDell computer from Costco, they calmly walked me through the process to remove them, it worked flawlessly. He also recommended some good Anti-Virus and Anti-Malware software. Excellent customer service, I highly recommend anyone with computer issues or even if you want a really good computer built by experts, give them a call.

I have the iPhone 17 pro and sadly the motherboard was not working properly and my phone screen was…read morefried. They replaced the screen and it still was not working completely properly and had me return and they replaced it again. They also gave me a screen protector to help protect my phone. The customer service was top-notch because they continue to work on it until it was perfect. I am so incredibly thankful for their effort and help.

One of the best repair center in the city Great price match…read moreand quick service as well he fix my phone in 30 mins and provide me 02 year warranty with it! Got a screen protector with life time warranty as well! They deserve more business! Will visit again

I received great help and friendly service from Trey at the Snohomish Store. He gave me a good…read moreamount of his time and answered all my questions about the Hot Spot I was interested in. I would recommend the service at this store to anyone shopping for a phone.

Do not get involved with there prepaid service. If you change carriers Verizon will keep any money…read moreleft on the account and will not refund it I am very curious how much money Verizon steals monthly from people that change carriers. How there theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening.

Do not get involved with there prepaid service. If you change carriers Verizon will keep any money…read moreleft on the account and will not refund it I am very curious how much money Verizon steals monthly from people that change carriers. How there theft works is, say you pre pay $120 on your pay in advance account and your monthly bill is $60. You change carriers and there is $60 still pre paid on your account. They do not refund the $60 back to the original payment method, they keep it. Verizon acts so unaware this is happening.

I had previously reported how disappointed I was with this company. After posting my review, I had…read moreaccepted that this was the end of it. To my surprise, Brain from Cellular sales e s reached out to me. He was very professional, kind, patient, and apologetic. He listened to my complaints and ask what he could do to fix this issue. I stated all I wanted was to get what was offered me. Well today I got the rebate I was offer originally. Thank you Brain and cellular sales for addressing this issue and the rapid response. I truly appreciate it.