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    Verizon

    2.3 (13 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 week ago

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    1 year ago

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    Verizon S.

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    4 years ago

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    3 years ago

    Would not assist me with questions on lowering my bill because they closed in 17 minutes.

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    Verizon S.

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    3 years ago

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    Verizon S.

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    2 years ago

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    Verizon S.

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    5 years ago

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    5 years ago

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    8 years ago

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    5 years ago

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    Verizon Customer Service

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    9 years ago

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    9 years ago

    Wait times extremely long, service techs not very knowledgeable. Go somewhere else if you can.

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    9 years ago

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    14 years ago

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    Ask the Community - Verizon

    Spectrum

    Spectrum

    (7 reviews)

    After reading all the reviews I see nothing has changed.. Carla Lopez the so called manager at…read morespectrum 415 W Loop 1604 S Suite 109 San Antonio Tx. 78245 was the MOST unprofessional person in the building. Her coworkers were more professional than her. As we are already waiting she is in the back doing a bunch of nothing and when she decides to surface instead of asking her teammates who is next she flocks to the next man in there and starts flirting with him jumping in front of ALLLLL the people waiting including myself. One customer ask her what is happening. She points and tell her im next. She doesnt care. I stand up and tell her im next and she should not have went out of order, she tells me she can refuse my service and goes to the next man of course and starts helping him. I am sure Spectrum does not know you are representing them this way. I will definitely be leaving reviews in all platforms changing my service and hoping corporate sees this and train "MANAGMENT" better because my experience was definitely poor and not from the workers but so called "MANAGEMENT". I walked up to the counter at the next avaliable rep and he told me he had an appt waiting, the customer that was waiting told him to help me first. Even the other customer knew they were wrong. Good customer service is hard to find. Looks like spectrum is hiring anybody. Carla Lopez would not even own her mistake, she just threatened to refuse customers service. Worst experience ever!!! At minimum MAanagement needs to be retrained because I definitely had PISS POOR SERVICE TODAY!!!

    Customer service 0/10. I wish I could slap the bihhh that…read morehung up in my face. How you hang up on me bc YOU won't honor the warranty or give me a credit. Canceled my service immediately. Do NOT BUY THE XUMO STREAMING BOX. DO NOT !!!!!

    Verizon - mobilephones - Updated May 2026

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