Horrible horrible service , since it changed to vtx 1 . Have been with them 12 years , Feb only had…read moremaybe a week of service. No prorated service. It was thier fault . Waited on the phone for hours to speak to someone. Or tried the call back because they were so busy that did not happen, they moved two buildings down and was never notified of a change of address.. don't go with them. Close out my service today, would not prorate me, had to pay for the whole month of march.

I had the RS 25MB plan for 4 years on a 4K TV and 2 computers and could never stream 1080P video…read morereliably without buffering, even when it worked. The employees were great and tried their best on several occasions to improve the service with what they had. I received the advertised speed fairly often but it was not stable enough to stream. Latency ranged from the double digits to 500-700ms. I might get 25MB\sec one time and 2MB the next. It was like paying $88 for a tank of gas and only getting 5 gallons, but there was nothing I could do but suck it up and hope for something better next month. Frequent outages were frustrating. Some were brief and some were long but I had them weekly. Rain? Forget it. The slightest rain would result in rain fade and full loss of connectivity until it had passed. It's the norm with line of sight technology but it's aggravating. If you live close to one of their towers you probably wouldn't notice. I was maybe 3 miles away with good signal strength. Don't buy the story that 25 megs won't stream. It's the minimum needed for 4K and more than enough for 1080p unless you have several data hungry devices in the home. I now have 30MB from a local competitor and 4K video streams like water with two computers surfing YouTube. Latency is in the 20's. I give a ton of credit to the employees for trying but the trouble was beyond their reach. I hope RS can get their problems resolved. Competition is healthy.

This location is in the Ingram Park Mall, so you have to walk a decent way to get to it. If you can…read morepark and enter near JCPenney, that would be the fastest. The store is located on the second floor. My experience overall was positive. I needed to return some equipment. There is a sign-in kiosk and you can either enter your information or scan a QR code and do it that way. I received a text within about four minutes telling me that I was next, and I was called immediately after that. The return process was very straightforward, and the staff member was quite friendly.

Terrible service, They don't want to do anything. They didn't give me an answer. They refuse to…read moreattend to you.

Great job installing my OTA. Very knowledgeable and professional. Rates very reasonable.read more

Mr. Smith is an incredibly knowledgeable technician with decades of experience, and he is highly…read moreskilled at fixing any issues you may have! Cablemasters is such a wonderful, integrity-filled company that provides excellent service, quality results, and affordable prices! Will definitely be using them for all of my high speed internet needs!!!

I give Comcast Xfinity only 2 stars because their customer service is pure hell to get! You get a…read morerecording that asks you questions that have nothing to do with your problem. And the recording goes on and on... in loops telling you that you must answer this question or that. Then it finally asks you if you want to text with a customer service rep. If you don't, good luck because that's ANOTHER five minutes repeating that you want a LIVE representative to TALK to. When after a 10-minute game of talking to a robot, you finally get a real person, guess what? That person has a thick accent making it impossible to understand him. I finally gave up trying to decipher what he was saying and said: I've got to go. Thank you. This is absolutely the worst customer service I've ever experienced.

Well after many many years of being a customer, xfinity just jacked my bill $40.00 more a month,…read moreand when I called to see if they would work with me, they flat out said no, the greed from this comapny is truely disgusting, so it is time to finally say goodbye to them and move on to newer choices out there. Very sad to lose a loyal customer like that, they don't care about us peeps.

I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

This is the worst cable company! horrible costumer service practices. Probably making a lot of…read moremoney in late fees because their bills are never received.

I am sorry to say this, but Grande has been changing for the worse in the last two years. Y'all can…read moreforget about my 5-star review back in 2020! Grande has been nothing but a pain for the last year, and I am just TIRED of their excuses. I work from home, and there hasn't been a single day where I lose internet signal more than 5 times a day (that is not normal). On some days, I lose signal for hours and I know what their answer is "unplug and plug back your router". It is so frustrating that doesn't matter what we do, we always have the same issue and the customer service tells me that if they send someone, and don't find a problem then I have to pay an additional fee for their "work". They used to be such a good company with amazing customer service, but I guess since their recent changes with Astound things have been changing for the worse. Definitely not coming back to Grande ever again.

I never in a million years thought I would find anything that was actually worse than speculum…read moreinternet! Congratulations private equity! flaming turds!! They destroyed grande and are taking the profit and running away with it, all at customers' expense. And when you try to cancel, they absolutely refuse, keep billing you, and then sell all your information to third-party to harass you! EVIL

My business was moving and needed a new service provider. Alamo Telecom assisted us with multiple…read morequotes and got us setup at our new location. Will use them for any of my telecom needs!

From the owner: Serving Austin's fast-growing corporate landscape, Alamo Telecom is a carrier-agnostic IT…read moreprocurement partner and telecom broker. We specialize in engineering and sourcing scalable business connectivity (Dedicated Fiber, SD-WAN), advanced voice systems (UCaaS, CCaaS), and robust cybersecurity defenses (DDoS Mitigation, Managed Firewalls). We handle the complex vendor comparisons and quoting at zero cost to your business, acting as your dedicated technology advocate.

Worst customer service. Actually, no customer service. The AI will try and keep you on the line,…read morebut doesn't assist. I don't have another avaliable at my "luxury apartment", but will start streaming on T-Mobile. They have better up-times. Absolutely stupid.

The contractors who installed the physical cables made a mess of the neighborhood, busting…read moresidewalks, pavement and curbs, and left piles of stone and debris everywhere, taking over a month to clean up. I had the service for 2 years. It was solid, and the install went well. Trouble began when I needed to move. It took an hour on the phone and another hour in chat to finally get the service canceled. With only 8 days into the bill cycle, I could not get prorated for the remaining 22 days I could not use as I have left the location. I would never consider AT&T for any services again.