I reached out to Fusion to assist in getting my companies network infrastructure up and running…read moreafter finding them as certified UniFi installer on Ubitiquiti's site. Cris worked with me to design a Ubiquiti system that fit our needs and budget and made multiple recommendations to make sure our needs were met without inflating cost. He then outfitted our 12,000sq ft warehouse with Wifi, magnetic door locks, complete camera coverage inside and out, and configured our console, switch, and NVR so it was up and running right out of the gate. During all of this we were actively setting up the warehouse with heavy machinery, racks, and workstations and Cris had no problem working with and around us so there was no interruption in our daily operations. His knowledge was invaluable in evaluating products and general IT configuration. He was always on time and stayed in contact regarding re-scheduling when there were multiple roadblocks on our end - like not having a ramp to get the lift outside. I would highly recommend Fusion for any IT installs.

We contracted Fusion Networking and Technology to install a security camera system at our…read morewarehouse. Two technician visits later, we still have a camera that does not work. The owner's response was to blame us for supplying the equipment -- despite the fact that cabling and installation was their contracted responsibility. When we pushed back and refused to pay in full for a job that wasn't completed, they retaliated by leaving defamatory reviews on our company's own review pages. This is not a company that stands behind their work or treats customers with any respect. Would not recommend under any circumstances.

I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

Don't not use!!!! Todd is the most unprofessional person I have ever dealt with. This past month…read moreour interest was done for over two weeks. We were told that they lost their contract and were getting a new one. With that new contract our price went up to $120 dollars. 2 weeks later internet went done again. A new sim card arrived that was suppose to be active, it wasn't. Called and his response was "Oh the activation number was one off". I will get this fixed asap. Well folks that was several days ago. He does not respond to texts and has not answered or returned voicemails....I hope you see this Todd. You sir are scum!!!!!!

PSA: This is a long review, but I have a LOT to say! To sum it up... I tried, REALLY tried to stick…read moreit out with this company. I am the last out of five families I referred to to still have internet through this company! (BTW never received any referral credit which is promised) That should tell you all you need to know. Anyways, I have had Clyirtel since March 2020 and it started off fantastic and I was so happy to have great internet in a very rural area where options are next to none. But, after a few months issues would arise where the SIM cards would just suddenly stop working and the internet would be out, and when I say out I mean for DAYS at a minimum... We were told to purchase an extender which was a few hundred dollars, & honestly I saw no change in signal quality. Anyways, the outages were an intermittent issue, and for the most part 2020 was a good run. Fast forward to the very end of December 2020 through the beginning of 2021 and I was without internet for over TWENTY days! I was not reimbursed or credited on my account for the extreme inconvenience, and I was straight up ignored for days upon days when I tried reaching out to resolve the issue. I did finally get services back up and running mid January, and I honestly didn't have any problems again until June of 2021 where I was out for a week. I was on vacation so it wasn't a big deal. But, here I am again in October out for multiple days and I get the same BS response... I have missed work multiple times since I work from home & I am finally DONE with Clyirtel. I wanted to support small business which is why I stayed as long as I did, but I just can't deal with it anymore. Don't promise to call someone back by said time and NEVER do it, don't promise fantastic services when it's RARELY working properly, and don't IGNORE your customer's calls texts & concerns! Very unprofessional, not to mention it enrages the already annoyed customer! Maybe he will hire more people and finally get this "company" headed in the right direction. He claims to have different departments and people that he has to go through to resolve issues, but I have made what seems like a million calls to only ever speak to the SAME individual every time! We've all heard that saying "you're getting too big for your britches" and that is definitely the case here! A year ago I recommended everyone to use their services, now I recommend everyone to stay away!

Horrible horrible service , since it changed to vtx 1 . Have been with them 12 years , Feb only had…read moremaybe a week of service. No prorated service. It was thier fault . Waited on the phone for hours to speak to someone. Or tried the call back because they were so busy that did not happen, they moved two buildings down and was never notified of a change of address.. don't go with them. Close out my service today, would not prorate me, had to pay for the whole month of march.

I had the RS 25MB plan for 4 years on a 4K TV and 2 computers and could never stream 1080P video…read morereliably without buffering, even when it worked. The employees were great and tried their best on several occasions to improve the service with what they had. I received the advertised speed fairly often but it was not stable enough to stream. Latency ranged from the double digits to 500-700ms. I might get 25MB\sec one time and 2MB the next. It was like paying $88 for a tank of gas and only getting 5 gallons, but there was nothing I could do but suck it up and hope for something better next month. Frequent outages were frustrating. Some were brief and some were long but I had them weekly. Rain? Forget it. The slightest rain would result in rain fade and full loss of connectivity until it had passed. It's the norm with line of sight technology but it's aggravating. If you live close to one of their towers you probably wouldn't notice. I was maybe 3 miles away with good signal strength. Don't buy the story that 25 megs won't stream. It's the minimum needed for 4K and more than enough for 1080p unless you have several data hungry devices in the home. I now have 30MB from a local competitor and 4K video streams like water with two computers surfing YouTube. Latency is in the 20's. I give a ton of credit to the employees for trying but the trouble was beyond their reach. I hope RS can get their problems resolved. Competition is healthy.