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    Verizon

    2.5 (54 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - Verizon

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    14 years ago

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    Page 2 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Gio helped me and we found out that the line was NOT set up.

    Mentioned in 2 reviews

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    Verify this business for free

    People searched for Mobile Phones 148 times last month within 15 miles of this business.

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    AT&T Store

    AT&T Store

    (60 reviews)

    $$$

    Pina was professional, kind and very helpful. He assisted me with what I needed to do and answered…read morequestions honestly. I will definitely be returning to this store.

    It's not just this AT&T store that has terrible service -- the problem affects the entire company…read more If you're thinking about trading in your old phone to get the new iPhone 17 Pro, please listen carefully: it's a scam. They tell you that doing an upgrade is no problem, but what they don't tell you in the contract is that the value of your old phone is not given to you as a gift card, and it's not applied immediately to reduce the price of your new phone. It also doesn't help you escape paying $200, $300, or even $600 a month in service fees. That money simply never shows up. Instead, they give you a tiny credit of $15 to $20 per month, forcing you to stay with them for 3 to 4 years. And if you try to leave earlier, they won't apply the credits, they won't unlock the phone, and they try to charge you the full $1200 price of the device. On top of that, they won't give you back your old phone that you traded in. To make it worse, they block access to your account, they don't show you how much you owe, and they don't let you see the remaining balance on your new phone. I wish I had known about all the lawsuits this company has. Please, do not switch to AT&T and do not do their so-called upgrade. Even if it's hard, save up two or three paychecks and buy your phone directly from Apple. That way, you can use it with any carrier and pay $30 to $60 a month, without being trapped in hidden fees or manipulative contracts.

    Verizon

    Verizon

    (12 reviews)

    In the past, my family and I have encountered horrific customer service (e.g., Verizon across the…read morestreet next to FoodMax). However, that changed when I was helped by Carlos at the Verizon store located inside Northridge Mall. Yesterday, I went into Verizon because I had questions regarding my bill. Carlos answered all of my questions without hesitation, nor sarcastic comments. Therefore, when my parents informed me that they wanted to upgrade their phones, however they had been treated poorly at the other Verizon store, I took them with Carlos. Carlos provided excellent customer service. He went above and beyond to help my parents purchase new phones and answered all of their/my questions with clarity and precision. Even though, his customer service had been impeccable, it was reinforced when It got busy and Carlos still managed to sustain the same level of professionalism and didn't rush the sale. Now that's what I call a FANTASTIC sales person. My parents walked out extremely happy and satisfied with their purchase. Exceptional job, Carlos. Gracias por tu trabajo, profesionalismo y agradable actitud/personalidad.

    DO NOT COME HERE. I came in because I wanted an upgrade from my original iPhone. I went ahead with…read morethe purchase and the lady helping me listed out all the fees and told me the fees were for the price of the phone and activation fees. Once I got home and saw the itemized bill, turns out she charged me $130 for a phone case!!! Complete scam!! Stay away. She never asked me if I wanted a case or if I wanted to purchase one. Especially 130 for a clear case I can get for $12 online. Never coming back

    Verizon - mobilephones - Updated May 2026

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