Stopped in to see if AT&T was competitive with my present carrier, whose contract is about to…read moreexpire. Was met by an arrogant young man. When I asked him a question, said that HE was the manager and we would have to wait on a representative. Met with the representative who seemed to be more interested in his tablet than me. He asked a few questions and went back to looking at his tablet. When I asked what a particular plan would cost he said $xxx, plus taxes and fees. When I asked what the taxes and fees would be, his response was "between 10 and 25". NICE..I have no idea of my total cost. When I asked if they would buy out my current contract if I switched... he laughed and said only companies that were going out of business make that offer. (Sprint currently makes that offer) With that rude remark, I told him that the meeting was over, and walked out. I would drive to Alliance or Boardman to avoid be treated like I was treated in the Salem store.

From the owner: AT&T, serving over 81 million wireless customersread more

Best no contract service. No taxes or fees so I know how much my bill will be every month! I just…read morebought my LG stylo 3 for $29.99 and love it! Thank you Dinesh for your amazing help setting up my phone!

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Salem store today.

Myself, husband and two children all ordered new phones from this location December 2022. All 4…read morephones were back ordered. Three of the four phones were received in a timely manner. One phone was supposedly "delivered". Unfortunately, when we went to open the box from Verizon it was apparent, from the bottom of the ripped box, that the phone had been stolen. I tried reporting the stolen phone to Verizon Customer Service that same day & to no avail after one hour of being passed around from one department to another & from one customer service person to another, I did not have any success in getting the problem resolved. Therefore, I decided to go to the Salem store where phones were ordered for their assistance in handling the stolen phone. Mike at the store was a huge help! He made numerous phone calls & spoke w/many departments - after 3 hours the stolen phone was finally documented. Mike was not happy w/the Verizon customer service but he was persistent & determined to help me. After numerous follow up calls on my part, I am happy to say after a month from the "delivery" of the stolen phone, I finally received my new phone. Sam at this location was very helpful in setting up my new phone & was willing to help me w/any questions I had (I am not very tech savvy so had many questions). I also would like to say Cory who helped us order the four phones in early December 2022 was very nice & helpful too. It is nice knowing if you are not getting anywhere on the Verizon Customer Service phone line you are able to get good, face to face, customer service at this Salem location from Mike, Sam & Cory!

Don't come here under any circumstances. I paid $1,000 to this company within 3 months over their…read moreBS! I had to open a case with the Better Business Bureau to be released from my contract. My bill ended up being $40/month more than I was initially told by the sales representative. I was charged absurd fees due to trying to get my bill corrected. But even after cancelling my contract, I didn't get refunded the money I had already paid. $750 for two lines with 2GB of data for 3 months of service. That's insane! Plus $50 infinity screen protectors, $50 phone cases, not to mention apps that we're bought. So I've spent close to $1,000 with Verizon in 3 months! No refunds. Even the activation fees were $50 each line! Terrible! I could have bought our pixels and went to prepaid for this amount of money!

Easy and quick appt. Good pricing and friendly staff! I would definitely recommend this small local…read morebusiness and will definitely be using them again! My kids break everything!!

Chad is the best. I have used him multiple times and have never had a better experience. He…read moreabsolutely knows what he is doing and is a great young man also!

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

I left a request for service and an estimate, leaving my contact information. The response I…read morereceived, requested that I contact the business without leaving a number. I'll seek service elsewhere.

Angel got an old battery out of my old macbook so I could put the new battery in. he was…read moreprofessional and knowledgeable on the issue.