I left a request for service and an estimate, leaving my contact information. The response I…read morereceived, requested that I contact the business without leaving a number. I'll seek service elsewhere.

Angel got an old battery out of my old macbook so I could put the new battery in. he was…read moreprofessional and knowledgeable on the issue.

Stopped in to see if AT&T was competitive with my present carrier, whose contract is about to…read moreexpire. Was met by an arrogant young man. When I asked him a question, said that HE was the manager and we would have to wait on a representative. Met with the representative who seemed to be more interested in his tablet than me. He asked a few questions and went back to looking at his tablet. When I asked what a particular plan would cost he said $xxx, plus taxes and fees. When I asked what the taxes and fees would be, his response was "between 10 and 25". NICE..I have no idea of my total cost. When I asked if they would buy out my current contract if I switched... he laughed and said only companies that were going out of business make that offer. (Sprint currently makes that offer) With that rude remark, I told him that the meeting was over, and walked out. I would drive to Alliance or Boardman to avoid be treated like I was treated in the Salem store.

From the owner: AT&T, serving over 81 million wireless customersread more

Easy and quick appt. Good pricing and friendly staff! I would definitely recommend this small local…read morebusiness and will definitely be using them again! My kids break everything!!

Chad is the best. I have used him multiple times and have never had a better experience. He…read moreabsolutely knows what he is doing and is a great young man also!

Amazing service. After being screwed over by another store, we brought the phone here and they had…read morethe parts on site and fixed it in 30 minutes for an affordable rate. Highly recommend!

Great customer service repaired my iPhone screen quickly and at much lower price than what I paid…read morebefore at a different repair store. Screen works excellent and owner was friendly anf courteous, would definitely recommend!

I called in desperation to get setup with a new cell phone, as mine started to go, nearly overnight…read morewith the battery. Laura, the Store Manager, made an appointment with me, and due to the COVID-19 pandemic, offered me excellent curb-side service. She was super helpful in answering all of my questions, provided me with options and got my new phone all set up and ready to go!! I was especially impressed with all of this because I am working from home, and needed to ensure I had a working cell phone now, more than ever! I have dealt with Laura in the past and she has always been a pleasure to work with - I wouldn't go anywhere else! Thank you Laura and the team at Victra - you rock!

From the owner: We don't just consider you a customer - we strive to treat you as our "guest" when you join us in…read moreany of our 1,000+ convenient locations. Our knowledgeable and dedicated store consultants and managers offer a full range of wireless devices including phones, tablets, mobile broadband, wearable technology, accessories, and device protection. Getting the best performance for this technology matters, and Verizon delivers.

The owners have always got right back to me promptly anytime I've ever had questions or did…read morebusiness with them!!! Thanks guys!!

My Samsung Galaxy Note 3 sat in about an inch of water for a couple of hours. I tried the rice…read moretrick for a few days, then I tried the freezer trick, but still no screen function. I took it in to the Verizon store and they kindly told me it was all over and I should look at picking up a used phone - it seems the Note 2s are going cheap on eBay. But then I was directed to GetMoe and on the SAME DAY I took in my dead phone, Moe had it back and running! Like MAGIC! I used to manage a technology store where we did in house repairs, so I know a little of what is involved. Moe did a fantastic job and he had the tools and parts needed to service all the big brands. If your cell phone is busted - go see Moe! NOTE: GetMoe may not be open right at ten am. Call ahead if you're making a trip to the store, and make sure they're open.

Myself, husband and two children all ordered new phones from this location December 2022. All 4…read morephones were back ordered. Three of the four phones were received in a timely manner. One phone was supposedly "delivered". Unfortunately, when we went to open the box from Verizon it was apparent, from the bottom of the ripped box, that the phone had been stolen. I tried reporting the stolen phone to Verizon Customer Service that same day & to no avail after one hour of being passed around from one department to another & from one customer service person to another, I did not have any success in getting the problem resolved. Therefore, I decided to go to the Salem store where phones were ordered for their assistance in handling the stolen phone. Mike at the store was a huge help! He made numerous phone calls & spoke w/many departments - after 3 hours the stolen phone was finally documented. Mike was not happy w/the Verizon customer service but he was persistent & determined to help me. After numerous follow up calls on my part, I am happy to say after a month from the "delivery" of the stolen phone, I finally received my new phone. Sam at this location was very helpful in setting up my new phone & was willing to help me w/any questions I had (I am not very tech savvy so had many questions). I also would like to say Cory who helped us order the four phones in early December 2022 was very nice & helpful too. It is nice knowing if you are not getting anywhere on the Verizon Customer Service phone line you are able to get good, face to face, customer service at this Salem location from Mike, Sam & Cory!

Don't come here under any circumstances. I paid $1,000 to this company within 3 months over their…read moreBS! I had to open a case with the Better Business Bureau to be released from my contract. My bill ended up being $40/month more than I was initially told by the sales representative. I was charged absurd fees due to trying to get my bill corrected. But even after cancelling my contract, I didn't get refunded the money I had already paid. $750 for two lines with 2GB of data for 3 months of service. That's insane! Plus $50 infinity screen protectors, $50 phone cases, not to mention apps that we're bought. So I've spent close to $1,000 with Verizon in 3 months! No refunds. Even the activation fees were $50 each line! Terrible! I could have bought our pixels and went to prepaid for this amount of money!

Hasan and his team at Summit Mall were above and beyond helpful! My daughter broke her screen on…read moreher iPod Touch (TWICE). These guys were the only ones who would even look at an iPod: evidently these screens are much harder to replace than on a phone. They got it done and completely stand behind their work. My daughter had to pay it with her own money and when he saw she used a $2 bill, he wouldn't take it and told her to keep it. Kind and thoughtful as well. I will use them again!

From the owner: Business started in 2016 and we have helped many customers fix there phones such as cracked…read morescreens, speakers, home buttons, accessories etc

Didn't catch his name, but the main dude working on the repairs was very friendly and helpful. Easy…read moreto talk to and understood what needed to be repaired. Fair prices compared to having a big corporation to send out to, fix it, and send it back. He was able to replace the front screen of my iPhone XS and my bf's XS Max for under $200. Also placed a new screen protector as well. Quick timing for both phones. Within an hour they were both done. :) I would recommend this place for fixing up a broken phone. ** Be alert of ur surroundings in this area

I was very impressed with the service I received. Needed a new iPhone X screen. Dropped my phone…read moreoff and was ready in an hour. Cost for my phone was under $100. The phone is working great and no issues with the new screen. I highly recommend checking them out. All prices are posted and was another plus for them.