Purchased at the Cricket Wireless store on River Road in Keizer, Oregon, because it cut my monthly…read moreplan costs in half compared to T Mobile or ATT. I got a great deal on a ZTE Max, too. Very transparent advertised prices and plans, and store's open from 10 to 8 almost everyday. Excellent service and cooperative Sales Manager Steve Fry knew the plans and phones very well, and later gave me a quick and prompt correction on a small billing error. Definitely the "go to" place if you want a choice of quality smartphones and along with super price plans. Nation wide coverage makes this a great place to shop. 5 Stars.

My boyfriend and I came in to purchase my sin a phone. When we arrived there were a few people in…read moreline. We immediatly were greeted although the employee was busy :) The other customers really were a little confused and all over the place but Aahron i think his name was, was absolutly amazing. He used two computers at once and was able to engage with not just us but the other very chaotic customer. He had us leaving wanting to be his friend! He was funny, personable and on top of his game! Defiantly an assett to a neighborhood who brings in ALL types of people. Good job Aahron!

Had to transfer 3 phones over from Metro. When even customer service gave up on this task, Desiree…read moreat the Stayton store was immensely helpful and took the time to sit down with me and work through all the details until it was complete. I highly recommend her service.

Look T-Mobile seriously tried to rip me off and they did a little bit, but the manager over at the…read moreState and store totally stood up for me and got them to remove the collection and everything because it was absolutely insane and ridiculous

Went to the mall to just look around and ended up finding this booth with really cute phone cases!…read moreJoseph ended up helping me and I bought a phone case and a privacy screen protector! I really like what I got and definitely recommend going here :) I'm surprised there's not more reviews if I'm being honest. Joseph was SUPER nice and really funny! 10/10 would recommend and for sure going there whenever I need anything :) thanks Joseph! I hope you had an amazing thanksgiving thanks again!

Waste of money. Paid $60 for the screen protector and case. The case and screen protector don't…read morework together so the case bubbles and let's dust in. I went back in and they made me pay for the replacement screen protector. They don't offer refunds so exchanged for a different case (even though I hated all of the other cases) and it's doing the exact same thing. So basically paid $60 to have to pay $10 a week to get my screen protector replaced because it gets so dusty. Also very hard to push buttons on the touch screen in upper left and right corners because of how it bubbles.

Having previously dealt with the TCC in Molalla, I knew this was an authorized retailer, and not an…read moreactual Verizon store; but when your phone dies (endless reboot loop) and can't be fixed while staying in Silverton, you do what you gotta do. With that said, Freddie was awesome! He was training another employee while helping customers, and was obviously a little short-staffed. After their system came up, they helped me find the best phone for my needs, and did a great job of getting everything switched over to the new phone. During the whole experience, Freddie was always knowledgeable and efficient with setup and transfer, and he did a great job of getting me out the door with my new phone -- even while training his apprentice. Well done.

Great customer service today from Colton M. He assisted me with a new screen cover & installing it…read more He was very patient and kind.

We needed two TVs and so we did research (Best Buy, Costco, Amazon) and decided to go to Video Only…read moreto check them out since we had never been there, but heard the ads everywhere. The reason we went to the VO store is because TVs have changed so much (and are constantly changing) and we wanted to chat with someone knowledgable about TVs. Granted each seller has their own preferred TV brands that they sell, but it was great to chat with someone about the brands, types, sizes and comparisons. At the Salem Lancaster Video Only store that person is Doug. He was SUPER knowledgable about the TVs and the different types and amenitites on each. He scrolled through the competition prices on line with me and explained in detail how Video Only sell their TVs, pricing and warranties, etc. He was extremely detailed so that everything was clear. Once we decided to go with the TVs at Video Only (two different brands), he gave me extremely valuable tips for setting up our TVs at home and was just an amazingly personable, professional employee. I even called him ON LABOR DAY when I was having trouble setting up one TV and he was there and told me what to do. It worked flawlessly. Doug at Video Only has made me a believer. Ask for him if you go to the store and you won't be disappointed!

After going to the usual big box store to purchase a high end soundbar they were advertising and…read morefinding it wasn't in stock I drove around the corner to Video Only. I left with exactly what I wanted at a terrific price. Thanks Hayden for the demo of the system and for making this purchase such a pleasant experience.

Literally the worst experience of our LIVES going to Kay Jeweler's, not just for a jewelry store…read morebut of any store/experience. Found the ring I wanted, sent it in to be resized. They estimated only a few weeks. After that had passed, I went in to pick my ring up and they said it was lost in the mail. We had to contact USPS, and it sounds like the package had been lost or replaced. They proceeded to wait another month before deciding to order a new ring for us, and continued to quote us that it would be next week - and every time we went in they said "we aren't sure where it is, it'll be in next week." Several weeks pass like that, and finally they GUARANTEED it would be ready today. After over 2.5 months of waiting, I go in to get the ring and they had done a piss poor job soldering my three rings together. They had given me a $100 gift card to Kay Jeweler's for my 'bad experience' and when I said I couldn't take that ring as it was, AARON said "I will be taking our gift card back, then." I left because I was so angry, my fiancé is going in now to get our money back and we are taking our $$$$ elsewhere. A 0 star rating is deserved, but I can't give less than a 1.

Exceptional customer service, April the manager went way above and beyond to resolve a problem that…read morewas not even caused by her store in the first place. Highly recommend this store based on the employees!

Top notch service! I've been buying my camera gear from The Shutterbug since I bought my first SLR…read morein 1989. Recently, I attended a photo expo at the Salem location. The owner, Chris and I communicated via email, and he took excellent care of me while there. I got a really great deal on some new gear! I am loving my new Nikon Z6 III and the 2 lenses I purchased with it. I will always shop local at The Shutterbug.

I dropped my camera hiking and Mazda helped me diagnosis the issue and even cleaned my camera. He…read moreeducated me on ideal accessories for my Sony A7v and was extremely informative and kind. 10/10 experience, will be a customer for life.

It is rare to find such wonderful customer service anywhere these days! Andrew and Teresa went…read morewayyyyyy beyond any of my expectations to help me out--and at the time, I wasn't even purchasing anything. But when I do, my first, and probably only stop will be at Woodburn Outlet Helzberg Diamonds. The actual jeweler was there and did some work on a ring I brought in. Although I didn't meet him face to face he helped me out and charged zero. What? Like I said, rare customer service! Next time, I'll go back to buy!

We had the most amazing experience at this branch! Greeted by a friendly staff, Jazmine…read more For the longest time, I was in such a hunt for a vintage (1995-ish) PRE-LOVED Rolex 36 Gents Oyster Perpetual Jubilee in sterling/gold. They finally got 1! They have a lot of selections CERTIFIED by Swiss Crown and they had me look and try most of them but always putting in mind the one I was looking for. We did not feel pressured. Alice the assistant manager along with Claire took us to the Diamond Room and had me try their wonderful selection! 'Twas indeed a VIP treatment! The process was fast and easy and they know the timepiece they are selling! It was a 5-star experience!!