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    Verizon

    3.6 (8 reviews)
    Closed 9:00 am - 7:00 pm

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    1 year ago

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    Help Desk

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    3 years ago

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    3 years ago

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    11 years ago

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    11 years ago

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    9 years ago

    The wireless consultants are very friendly and helpful! They have a wonderful selection of everything you could need.

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    11 years ago

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    Cricket Wireless Authorized Retailer

    Cricket Wireless Authorized Retailer

    3.0(7 reviews)
    0.5 mi

    I came here today and Juan was nothing but amazing! He was able to price match the deals cricket…read morehave online! He was fast and very professional! I would definitely recommend this location to anyone in Salem, especially if you're Spanish speaker and looking for great reliable costumer service!

    This company is the worse of all mobile companies. I've been with them for a few years, and I must…read moresay this is sadly true. Their customer service is a complete ZERO. When you need to speak with a supervisor/manager, your wait time can be anywhere from 15-30 minutes. Just today, I called in to get assistance on my line for a bridge-pay to waive a fee because I forgot to call yesterday. My bill is $90/month with 3 lines. Yes they have the $100 deal going on with 4 lines now. This company is very unprofessional. Anyway, if you don't pay the remainder balance of the bridge pay, they charge you the entire amount of your bill. YES. I think it's a rip off. I tried to ask for a waiver since I have always paid my bill on time every month, apparently they don't waive fees. So I would have paid an additional $30 more plus the $10 fee they charge you to activate bridge pay. I never was able to get help, when I did finally get a manager "Jim" on the line, he hangs up the call. So after about 1 hour or more calling in to this company, I never received help. I'm telling you, their services are cheap and like they are because they have people that either do not understand you and/or very very unprofessional. I spoke with four people. Instead of all the foolishness, I just paid the $90, but am switching over to Verizon. I'd rather pay more for quality service then less for irritable and stupid people, that only offer you watered down nonsense. I'm completely dissatisfied with this company's unprofessionalism and service. The service needs impeccable improvement, and the wait time is off the charts. DO NOT GO WITH CRICKET FOR YOUR SERVICE PROVIDER. Do what you have to if you need to save money, but this is not the company if you appreciate help, courtesy, great customer service and knowledgeable of the services they can provide for customers. Thank you.

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    Cricket Wireless Authorized Retailer

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    Spinware - We carry a large selection of Carrier Specific and Unlocked devices!!

    Spinware

    3.3(43 reviews)
    22.7 mi
    Locally owned & operated
    20 years in business

    My phone's screen was not responding and they fixed it super fast! So happy with their helpread more

    Awesome quality of work for the $ and responsiveness from Simeon and his team. Was making the…read moredecision to retire or repair a very old gaming laptop (MSI 2 PC Apache, ~2015) with a cracked screen after its getting knocked over. Was afraid for its age and brand, that no one in town would even be willing to take a look. Simeon offered a great initial price (I'm forgetting the first quote. $40? $60?) to look at repairing the screen, and soldering the hinge back into its socket. He noticed some motherboard damage (water spots, etc) while working, which was not unexpected for its age and wear. While in the shop, he also installed a keyboard I brought in, that I had bought myself but failed to DIY install. Ultimately, even after investing the labor in repairing the laptop, the internal damage was severe enough that it could not be made to boot. Simeon gave me the option to pay the original low cost quote for the substantial repair work, which allowed me to now extract the RAM from my damaged machine (prev impossible w broken hinge), or that for an out-the-door cost of $200, he could upgrade my system by moving my data over to an similar year, upgraded-SPEC ASUS gaming laptop. The laptop is indeed a quality upgrade in game performance for the price I paid. What's more, Simeon's coming up with the refurbishment solution for the cost spared me having to shop for a modern rig at modern prices ($1000+) for a while longer. My SSD was not an exact fit to it so I am still transitioning some of my documents etc data over -- they had trouble finding a usb to make it possible to do this in the shop. This is a small hassle, but doable. The laptop came home ready to plug and play, but the guys warned me that it badly needed a new battery and couldn't hold a charge (shutting down when disconnected from power). Simeon offered to help source one for me, but that they could be expensive and that he would call back with a price and wouldn't pull the trigger to order until he spoke with me again. Had a minor miscommunication w other guy at front desk, where I thought the battery had been ordered before speaking to Simeon again, which surprised me, but didn't think much of. Turns out Simeon was waiting for my go-ahead, though, so I accidentally waited a little over a week with my bum battery without having to. The guys are very nice, so I would say to learn from my experience and not be afraid to follow up more readily than I did if you're curious for an update. When I took it in for the battery pick-up, everything went very smoothly. Remember to use debit and not credit, expensive $2 surcharge for my not paying attention and putting it on the wrong card. Very pleased w the work here, and found pricing very affordable, would absolutely return.

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    Spinware - We carry a large selection of Carrier Specific and Unlocked devices!!

    We carry a large selection of Carrier Specific and Unlocked devices!!

    Spinware - We carry a large selection of Carrier Specific and Unlocked devices!!

    We carry a large selection of Carrier Specific and Unlocked devices!!

    Spinware - Right next to GameStop in the Albany Heritage Mall (take the Target entrance)

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    Right next to GameStop in the Albany Heritage Mall (take the Target entrance)

    Verizon - mobilephones - Updated May 2026

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