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    Verizon

    3.3 (47 reviews)
    Closed 12:00 pm - 5:00 PM

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    This place is absolutely ridiculous. Every time I come here to do anything they can't help me. They always send me to other places. Don't buy any phones from them. Don't do any business. I came in here last week. Their system was down now I'm coming in to return the Wi-Fi box And they can't take it. I have to call 611 and disconnecting myself ask for a shipping label and take it to the UPS. They always have some type of problem at this store. Do not recommend this Place service sucks.

    Horrifying experience. "Josh" was rude and lazy. I came up to the counter and told him that I had an appointment made by Verizon to transfer my service. He didn't even look up my appointment nor greet me. He rudely exclaimed that he couldn't help me with that and he didn't care whether I had an appointment or not. Then he immediately turned to a customer who walked in. When I re asserted that this was my appointment time, he said that I was interrupting his helping someone else. He couldn't be bothered with my appointment and further insisted on calling the police if I didn't leave the store. Very lazy and rude and a horrible person. I took off work to get this done and am new in the area and I will tell everyone I know about this person and this experience at this Verizon store. Wow! I'm planning to cancel my service.

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    2 months ago

    Mike helped my wife transfer onto my existing plan. Wasn't pushy and made the process smooth, much appreciated.

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    6 months ago

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    Help Desk

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    1 year ago

    Worst customer service on planet Earth. Sabrina was really nice, but it took us 3+ hours. Do not go here unless you have all day to waste.

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    Help Desk

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    6 months ago

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    11 months ago

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    2 years ago

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    2 years ago

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    3 years ago

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    6 years ago

    I just called for information and the young girl was rude and cut off conversation. Poor customer service. 5-6-2020 11:50 am.

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    8 years ago

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    6 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    6 years ago

    Dacey was very helpful in finding the perfect phone for me. She took the time to research the best deal for me. Great customer service!

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    4 years ago

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    8 years ago

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    8 years ago

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    6 years ago

    She provided outstanding customer service and she even stayed late. Thank you for providing excellent service...

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    Photo of Dalton M.
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    5 years ago

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    8 years ago

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    Thanks for the great review! We hope you enjoy your new iPhone X!

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    9 years ago

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    10 years ago

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    Page 1 of 2

    Ask the Community - Verizon

    Review Highlights - Verizon

    Dacey loves what she does but more importantly, loves helping customers have the best possible experience.

    Mentioned in 4 reviews

    Read more highlights

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