I had problems with our complex audio-visual system in our home. I was not able to watch TV in our…read morefamily room. I called several local audio-visual companies and got no response! I tried Surrounds Sounds and John called me back right away. We spoke over the phone and he asked intelligent questions because he is a subject matter expert. After some button pressing and equipment resets, we have our system working again. John was super professional and pleasant to deal with and I highly recommend them for all your home or business audio-visual needs. Mark G.

Smooth service. Each person we encountered had great expertise about the equipment in store…read more Installation was seamless, and best of all, they continue to support us when we encounter a challenge with technology.

I paid them $3500 because "Alex" said that he could break in my (now) ex's phone. He said it should…read moretake 4-8 weeks and that I would have all access to texts, apps, phone calls, contacts- everything. I was super excited. I checked in after 4 weeks and he said it wasn't ready. After 8 weeks, still not ready. I realized very quickly that he just had excuses. After 5 months of requesting the results, I got frustrated and asked for my money back. He said it would take 4-8 weeks for my refund. And believe it or not, I waited patiently. Then after 8 weeks, I got frustrated and called yelling. He then said that there were some issues, he was sorry and he needed more time. It's literally been 10 months since I gave this company my money and I have only received $250 back as a refund with promises that he will refund me piece by piece until I receive all of my money. In the past few months, all he paid back was $250. It's crazy. I was scammed and it's sad that I was dumb enough to believe it. DO NOT BELIEVE THEM no matter how convincing it seems. I threatened to call a lawyer and he told me that I would be waiting even more months if I did that. Ridiculous.

Great local store, with lots of good products that are hard to find anywhere else, purchased my…read morehome security system here and had them do the installation and set up for me, they did a very decent job, with no wires hanging, and no cameras pointing in the wrong direction, all together, very professional and polite people.

I went there today with my son's and my son cannot live without his PlayStation I am so…read moreappreciative PlayStation five the people were very very nice. They told me to come back in two hours and they can see if they can fix it. I went back they fixed it and did extra things to the system. I really appreciate them and I was so happy because he cannot live without his PlayStation five

Worst place to do business . They don't even have a return policy . They Might aswell sell their…read morestuff at a signal without a receipt . Job requirements there is to be a con artist I guess. Bcuz once the sale is done the nice kind sales people turns into rude and aggressive. Do urself a favor n shop somewhere else so u don't meet the devil...The Guy who tries to fix stuff in the name of repair . What a joke

My Verizon iphone was not holding a charge well and had several other issues which were beginning…read moreto interfere with normal usage. In visiting Donta at the Harleysville location my dreaded fears turned into an experience well worth having. Donta was very personable and especially knowledgeable, professional and efficient! He offered numerous options, explained so many things and setup and transfer went very, very well. I left having made a very special new friend and with remarkable savings!!!

The customer service with Justin went over & above helpful. He was patient and very knowledgeable…read moreabout answering multiple questions about the new iPhone & older iPad I have. Helped resolve many issues I was having.