As a long time (25 year) Verizon customer, I never thought I would switch, but after talking to…read moreDaniel C and finding out how great the network is on AT&T I decided to make the change and I'm so glad! My service is wonderful, and Daniel is so knowledgeable! He gave me so much information. I was stunned by his expertise! He's a new rep and with his knowledge you would think he'd been working for AT&T his whole life! If anyone is looking to make any kind of change or purchase any accessories or upgrade a phone, I would absolutely send them to Daniel! He's intelligent and sincere and never pushy! I can't recommend him enough! In a world where customer service seems to be fading these days, I would run to this store!

I've never experienced customer service so poor. The salesman sold me on a good price but I never…read moresaw it in my bill! And in trying to solve the issue, I lost many hours on the phone waiting on hold and getting the runaround. Very happy to be leaving if I ever get someone on the phone to unlock my device!!!

I had the biggest headache trying to get my phone upgraded over the weekend. And even though it…read moredidn't get done over the weekend like I had planned, the folks at this store in particular are S-Tier. We were having issues with my account due to an open insurance claim (which was were unaware of at first). But these guys went above and beyond trying to help me out. I went into the store 2 days in a row trying to get this upgrade done. The phone I was looking at was the last one they had in stock. They held it for me. Even offered to hold it an additional week as I want going to be able to get back to this store until next weekend. They made calls to customer service on my behalf and even opened up a story ticket to try and get the issue on my account resolved faster. If I had the ability to, is take these guys out to dinner to thank them all for their help and patience. This store is A 10 out of 10. If you need anything T-Mobile, this is the store you want to use. Ultimately I wound up going to another store this week to finish the upgrade. But all the employees at this store deserve an award for absolutely outstanding customer care.

From the owner: Visit the T-Mobile store in Pottstown and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 223 Shoemaker Rd Ste 138 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

The girl was wonderful! She said I can replace your lens in 5 minutes! She did and it made so much…read moredifference!! So reasonably priced also!! I highly recommend this cell repair shop!

Great and fast service. Knowledgeable staff, nice to do business with. Will use them again if…read moreneeded.

Over this Thanksgiving Holiday, we stopped into this Verizon store (223 Shoemaker Rd) to trade in…read moremy Mom's phone. Cameron was TERRIFIC setting up her new phone! My husband and I BOTH agreed that THIS TRIP (along with Cameron's expertise) made for the fastest and most pleasant visit to a Verizon store! Thanks CAMERON!

We were told we'd get a substantial credit for trading in our old phone for a new iphone and…read morereceived nothing. Also, the math they say out loud about monthly payments makes no sense whatsoever. It doesnt add up, but they'll still act confident. They'll just try telling you what you want to hear, but really dont have a clue.

Tony at the shoemaker rd store is the man. He's kind, polite, patient, and handles everything…read moreyou need done with no complaints.

From the owner: Switch today & enjoy America's largest 5G network.read more

Of all the locations near me, this one is the best. I always have pleasant experiences with the…read moreassociates and get helpful advice.

poor way to talk to someone at their Xfinity store in Pottstown Pa ! lousy Communication ! Very…read moreexpensive bill we get! Most of the channels are garbage! we pay a lot for bundle! tooo much! They delete channels after the fact contract expires! very poor ! Bring back NFL NETWORK AND NFL REDZONE!!!!!!!!!!!'n now