We have been without internet for a week. I asked for you to cancel my internet on the 11th and was…read moretold it was done. Then you charged me for march and it shows me as an active customer still. Every time I call in it takes forever to get any help or resolve to my issues. You owe me money in a refund. This is out of control how horrible your customer service is and how little you care to take care of your service and customers. Ten weeks later update. It took a week of no service to cancel. It took them over a week after that to actually remove the internet. Then they never refunded the month of February. They charged me for march. And they owed me money for over charging me from months before. They refuse to pay me so now we will be going another route to handle this. I would avoid this company like the plague at all costs!!! Even the supposed owner who replied has no clue what her or the parent company have done or are doing. In today's business climate I can't belive that this kind of customer service is tolerated by anyone. They have to be paying people for reviews or offering deals to get them at signup. .

They have been a 2-month nightmare! STAY AWAY. John the installer was the best part. There is no…read moreCustomer Service. Calling is a waste of my day.

I really recommend this guy cause he knows what he is doing and his service was immaculate. The…read moreguys name was Jason

From the owner: AT&T, serving over 81 million wireless customersread more

Project iot hung and wired my tv so carefully and efficiently! They are perfect professionals and…read morehandled everything I needed. Will be calling them again for my next project.

Mounted two televisions quickly, efficiently, and I haven't had any problems with them. The bid was…read morelower than others by about $100. No complaints.

We were moving our parents into a personal care apartment. We had a rough idea when they were going…read moreto be released from rehab but the date kept changing. I was desperate to find a mover. The first mover I contacted talked a great game but in the end my spidey sense kicked in and I realized it must be a scam as he asked me several times within an hour for his deposit of $250. I later found reviews that said he took the money and never showed up. Now I'm really in trouble - as far as I knew, my parents could be released any day without much advanced warning. I went back to my Yelp reviews and decided to contact Mount Wolfe. I messaged the company and shortly heard back from Dwayne. I told him what I needed (it wasn't a huge amount of stuff - not too hard of a local move.) He gave me a quote almost immediately and it was a firm set price. The price included what most movers charged extra for - tax, mileage, fuel surcharge and many more items that could take a reasonable rate into something sky high. We added a few pieces to my original inventory list and let Dwayne know, expecting an increase in price. Once again, Dwayne reiterated that this is a flat rate. We finally had a tentative release date, by now we were only a few days out. Dwayne was so very flexible for us. Then we found out there was a move in "window" that we had to fall into. Once again, Dwayne changed our time to fit our schedule. In fact, the day of, they even came earlier to make sure we met the window. They arrived in a big uhaul which made us a little quizzical but if you think about over head costs, for a small business, it might be a more cost effective way of controlling overhead. Whatever, it did the job. I stayed back, cleaned a little, ran a few errands and got to our drop of site. I was maybe 45 minutes behind and when I got there they were just about done emptying the truck. (They squeezed right through that window.). My brother had taken everything apart at home but all three of them got everything put back together, placed where we wanted it (with a few "maybe over there, wait, no over there..." adjustments.) And like that, the move had been made. Nothing broken, scratched or missing. All the wrapping undone and taken away. Just like Dwayne promised, nothing additional. No surprises. Though it was by far the smallest move I've ever overseen, it was by a stretch the easiest one. I will use Mount Wolfe anytime I have to make a move. They really were the best.

1/28/26 Update: the mover has not refunded my payment…read more -------------------- This mover was careless and dishonest during my move in November 2025. In the days following completion, I steadily discovered multiple items that the movers had damaged and/or broken without informing me. The workers also caused multiple chips and scratches to the walls and doorways of the building I was leaving, which I pointed out while still onsite. I requested that they bring several wardrobe boxes for my business suits and other formal attire. After the move, I found all of my very expensive clothing stuffed into the bottom of those boxes like garbage, without any crossbars for hanging or protection of the clothing. To pay for the various forms of damage, I requested - and the owner agreed to refund - the tip that I had included with payment. He strung me along with multiple assertions that he was transmitting the refund electronically, finally suggesting that it would be sent via paper check in the mail. It is now January 2026, the check never came, and I was left with the cost of repairs to my former residence and replacement of the items that they broke. One of the company's crew members even came back to my new home after everybody else had left, demanding that I compensate her (I did not do so) because she, too, had not been paid.

We have had two good experiences with Freedom Wireless. When we moved into our house, we had a…read morescheduled appointment for Christmas Eve. I told them that we could reschedule after the holiday. Much to our surprise, their technician came out and did a wonderful job. Our second was when Larry recommended a new service that was less expensive and had more options. Good stuff going on at Freedom Wireless.

I am so completely unhappy with Dish Network. I watch very little TV, but the 2 shows I do watch,…read moreor used to watch, I now have to pay to watch on iTunes. After DROPPING AMC, Sundance and IFC some time back, I've been waiting patiently for Dish to come to some sort of ageement so its customers would be able to get these channels back. Apparently they have PERMANENTLY dropped these channels. The neighborhood that my family lives in cannot get any other service. We are locked into Dish if we want cable or satellite. So now I am going to have to pay to watch Walking Dead. I just paid to watch Breaking Bad as well. Replacing these channels with others that do not even come close to measuring up is unacceptable. I will not only NOT recommend Dish network to any of my friends or colleagues, but when we move I will NEVER return as a Dish customer. I WILL ALSO BE DEDUCTING THE COST OF HAVING TO DOWNLOAD THESE TWO SHOWS BECAUSE OF THIS DECISION. Greedy, corporate nonsense makes me sick. I have been paying for your service for a long time and to have these AWARD WINNING shows unavailable to me because of this greed is absurd and shows just how little Dish cares about its customers. Petitions have been sent to you, complaints filed, thousands of phone calls expressing the need for these channels to return, but obviously money talks and is more important to Dish than customer satisfaction.

Ian is the man!!!!! Helped us out with mounting tv's and an alternative solution to our old Nutone…read moresystem. HIGHLY RECOMMENDED!!!!!!

I used Ian with Conklin Home Theater 4 years ago to mount a 55 inch TV and install 2 ceiling fans…read more The job was done flawlessly. Now with working from home, I just had him (January 2021) install an additional ceiling fan and 2 more wall mounted TVs (43 and 65 inch). Again the job was done perfectly...all wires hidden and all TVs programmed ready to go. I highly recommend Conklin Home Theater and will be using him in the future.

Unresponsive after installation when minor adjustments are still needed. I have called, emailed and…read moretexted but get no response. They have been paid and have now ghosted me.

The technician was incredibly knowledgeable and completed the set up of all AV for our home in…read morerecord time! This including installing sound TVs with sound bars, Sonia entertainment system and helped us set up our remote lighting system. Really fantastic. Courteous, prompt and patient with explanations. Would recommend to all! Very reasonable pricing as well. Responsive to questions post install. Great service!