Very good service. Very polite and reasonable. Would highly recommend. Comes to your home in good…read moretimely manner. I didn't have to pack up my computer.

Ronnie always fixes my computers in a timely manner for a very fair price! He offers free…read morepickup/drop off in Berks County.

I have dealt with many computer technecions over the years. My dealing with Rich was by far the…read moremost pleasent experience I have had. He is knowable and and explains what needs to be done in a clear, concise way. His pricing is fair and well worth the money. His main concern you and your satisfaction.

He solved all the problems I was having with the browser I've been using that eliminated my history…read morecontents, including passwords, favorites and browser history . Now I don't have to sign in to my email account 10 times a day. He openly shares his experiences that support the basis for his philosophy that provides an education for those of us who are neophytes.

Several years ago, we first used Nitka Computer, based on glowing recommendations from others. They…read moreactually recommended an option that that met our needs and saved us money, compared to buying new equipment and the rebuild gave us the new technology we needed. Adding a desktop computer for our HS student was the second time Nitka solved our problem, and the third time was to upgrade to Windows 10. The bonus then, that we didn't expect included an upgrade that handled all of our files and photos. Now we need another computer, and our budget is tight. Nitka always delivers more for less money than elsewhere.

They do outstanding work at awesome rates. I have never been disappointed in the work that they…read morehave done for me. They are very honest and open about what needs repaired and the cost to fix, never have they attempted to up-sell me into something I didn't need or could not afford. Both of the owners are just fantastic and very customer oriented. Whenever I cant fix something myself they are always my "go to location"

Stopped in because I was having a problem connecting to my wifi. He took a few minutes to look…read morethings over, found the issue and repaired the connection. Advised future recommendations if the problem resurfaced. And "No Charge". Highly recommended.

The service and professional experience was unmatched. They went above and beyond my expectations…read more I would totally recommend their services to anyone.

I called with a VERY stupid question and Nicole in supplies was very gracious and understanding.read more

From the owner: For nearly 50 years, Fraser Advanced Information Systems has provided business technology solutions…read moreand process automation to companies across Pennsylvania, New Jersey and Delaware. We offer the latest office technology from Sharp, Canon, Lexmark, HP, Microsoft and more. Our services include managed print, managed IT, network support, videoconferencing, cloud telephone hosting and systems, digital displays, cybersecurity, data backup and recovery, IT hardware and more.

Needed some IT help at home. The tech came out and had everything fixed for me in no time.read more

I will be forever grateful to the wonderful people at Epoch IT. My laptop was hacked and I…read moresearched for computer services and saw Epoch listed. I called and the woman who answered (second ring, by the way, no long drawn-out introduction message) listened patiently and empathetically as I went on, and on, and on, about how embarrassed I was and I knew better, etc. She assured me Epoch would be happy to make it all better. No pressure or hype, just bring the laptop in and Epoch will take care of getting rid of any malicious software that the hackers loaded onto my hard drive. I did that and in less than 24 hours (yes, a little $$$ extra for expedited service) my laptop was clean as a whistle. Matt and Doo Yen were wonderful. So pleasant and patient which is exactly what I needed. This hacking event spurred me on to get a new desktop and Matt came and picked up both the old and the new desktop and brought it back the next day with all of my files loaded onto my new machine. Matt made it easy for me to access all of my files which is amazing if you've ever had to bring all of your files over from an old computer to a new one. I am up and running again (I work part time for a lawyer) and I feel assured my machines are clean and running at peak speed and Epoch turned a very stressful situation into a happy ending. Thank you Matt and Doo Yen for keeping my spirits up and saving the day!