Cancel

    Open app

    Search

    Verizon

    2.4 (34 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

    Services - Verizon

    Internet service providers

    Verizon Photos

    From this Business

    Recommended Reviews - Verizon

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Patrick K.

    A complete waste of time. Most of the Verizon Representatives there seemed a bit rushed, and the attitude vibe I received went sour after they realized I was not buying something, but just needed valued customer service in person. Verizon has no human customer service whatsoever, in all respects. I could not resolve an issue over the phone, was then routed by Verizon to schedule an appointment at this store for help, in the end Janette was the Rep. helping me, and her Supervisor or Store Mgr. had to help her help me, as she wasn't trained fully I assume. I was given a phone# to call Verizon Wireless "Verizon Loyalty" Department, which does not exist at the number I was given. After calling the number I was routed right back to the Virtual Assistant, then a human answered after a long hold/wait time from a completely different dept., her name was Mariah from the "Technology Dept." at Verizon. Mariah confirmed what nobody had thus far, that I was under a payment arrangement with Verizon, making on time scheduled payments and Verizon shut my phone service off ahead of my upcoming payment due date. My payments were on time as-per the Verizon Agreement, and persuant to all scheduled dates, and I paid a service fee for using the "Agent Assistant" at $10, and Verizon denied that I ever set up any arrangement with them all this past week, until Mariah confirmed verbally over the phone with me that she was looking right at my payment arrangement on her computer screen.. Mariah agreed to look into the matter for me and apologized for everything. She promised to call me back at 3:30 p.m. when it was more convenient for me, as I had business to take care of. Mariah never called me back at 3:30 p.m. AZ time as she promised, it is currently 5:16 p.m. as I am typing this. Worst Customer Service on all levels as far as I am concerned. Shopping for a new wireless provider now after two decades plus loyalty to Verizon, was ready to upgrade my phone and add Wi-fi home internet as well for the upcoming Holiday Season but reconsidering all of that now due to this horrible experience. Thanks for the price quotes on all of the upgrades, new phone and home internet...unfortunately I lost all of the money to pay for everything because Verizon screwed everything up and shut my phone off.

    Samsung gear VR... Very cool

    See all

    6 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 1
    Thanks 1
    Love this 1
    Oh no 0
    Photo of Tweedle T.
    165
    26
    11

    25 days ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tyler A.
    219
    28
    1

    7 months ago

    Just lost a customer of over 10 years, can't even answer the phone, trouble shoot or provide any customer service. Worthless. I'm done.

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J B.
    0
    16
    0

    10 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 months ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Dave Z.
    62
    41
    3

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Del E.
    1
    68
    5

    3 years ago

    Business owner information

    Photo of Verizon S.

    Verizon S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Alex R.
    24
    31
    9

    8 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Melissa B.
    136
    112
    22

    5 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 2
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    15 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Ben helped me with getting a screen protector on my phone and watch. He installed them and did a great job.

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Steve B.
    11
    47
    21

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    14 years ago

    Helpful 3
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Tina D.
    46
    10
    0

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Had a problem with my phone. Took 30+ minutes to resolve.. They don't let you leave till it's fixed

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Business owner information

    Photo of Verizon Customer Service

    Verizon Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Had a pleasant experience here. The staff was really friendly and helpful. I highly recommend this place and go see Jonathan and Miguel

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Verizon

    Review Highlights - Verizon

    He was able to catch an error from the manufacturer before we got home.

    Mentioned in 2 reviews

    Read more highlights

    CenturyLink - Our living room phone outlet the technician disconnected all our home phone lines from.

    CenturyLink

    (235 reviews)

    Be careful with Century Link's promotion " locked price for life". While it is true that the price…read moreis 55.00 for a decent speed it's like pulling teeth to get the full monthly price from their sales reps. Just remember that the price does not include modem rental if you're renting. If you don't rent the modem you will need to purchase one for 100.00. Taxes will probably be 10.00 depending on your city. Also a month in advance payment will be required . So your first month's payment will most likely be ( for the 55.00 plan) 55.00 + 10.00 (tax) + 55.00 + 10.00 (month in advance plus tax) + modem rental 10.00 X 2 for months if you rent. Total first bill :150.00 and that's a conservative estimate. If you're not a current customer doing a lateral change but a new customer there may be an additional activation fee. If you don't rent the modem but purchase it, the first month's bill will be about 130.00 + 100.00 for a one time purchase. The subsequent bills will be 65.00 -70.00 without a modem rental. 75.00-80.00 with a modem rental for the advertised plan of 55.00 a month. Just wanting to help you make an informed decision. It's not a bad plan just a few more costs than you may have realized . Every telecom does this .

    The experience has been incredibly AWFUL! A technician came…read moreto install my internet, and I still did not have internet service after he left and had to call them back at least three times. The wiring was laid across the alley floor and was driven over by multiple vehicles, including a CenturyLink technician's truck and a garbage truck, within three hours of being laid. (can't imagine how much beating that spaghetti sized wire can take in hot AZ summer) Furthermore, I was initially told by century link after still not have internet that the technician gave me the wrong router, and another one was shipped to me. However, the technical department later confirmed that the original router was indeed the correct one. All of this confusion occurred within a single day. To add to my frustration, I was charged for this unsatisfactory installation. Every time I call to discuss this issue, I was forced to explain the entire situation repeatedly. I truly believe that any positive reviews are bots. They then sent me a bill for the installation charge for WHAT! I'm still having to argue with them on the daily to get that removed. I did take photos to dispute of the awful job the tech did. please don't call them please save yourself a lot of heartache and distress. Not even worth the one STAR your forced to give

    Cox Cable - Router on its shelf

    Cox Cable

    (420 reviews)

    I have been with Cox for over 20 years. They provide excellent internet service, usually. 2 years…read moreago I was paying around $50 a month for internet services. My current bill was $150. It tripled in two years. I called customer service and talked to some Indian who went by the name of "Mike". He assured me my bill was going to be lowered to $66 a month, which to me is fair. My problem is that unless I called and made some noise they would keep jacking my rate. As soon as I complained they lowered the lowered the rate. Just a scam. How many people are they charging $150 a month because they didn't call and complain?

    The worst ISP ever. (And I have over 15 years of experience with them)…read more Dog sat at my friends house with Centurylink fiber and had 500mbs down and up. Back at my house with Cox "fiber" and I'm back to 100 mbs down and 15mps up. Don't forget the frequent packet loss and 15-30 minute outages several times a day. I complained to the FCC in 2024 and they sent out a couple trucks to "fix" the nodes that were overwhelmed because of construction but we are still here in 2025 with appalling service. Customer service replies rotate from blaming you, blaming your equipment or turning off the support line when there's an outage. Only when I reached out to the FCC did something happen. Arizona corporate commission could care less about the Centurylink/Cox duopoly in Phoenix. Get Centurylink or Google fiber if you can. Cox will ruin your day.

    Verizon - mobilephones - Updated May 2026

    Loading...
    Loading...
    Loading...