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    Verizon

    2.3 (7 reviews)
    Open • 8:30 am - 8:30 pm
    Updated 1 week ago

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    29 days ago

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    Bluespan

    Bluespan

    (91 reviews)

    Wow almost 10 years of service from BLUESPAN. They recently upgraded to gigabit speeds. Their…read moreplans are perfect because they GUARANTEE their speeds, not UPTO a speed. They work hard to get the speed they promised. It involves a roof antenna for cellular service. They have military discounts, ask about others. They have phone services as well. Don't do satellite because of the latency impacts on calls and games. For stable internet with promised speeds, you cannot go wrong with Bluespan. They use top of the line equipment and include wireless routers. You can change plans. Truthfully, I have had had a few outages usually during weather events, but it is about the same or better than other providers. Check them out, especially for rural internet service in Tucson.

    [revised 2026-09-20] Moving down from 3 to 2 stars…read more Yet another major outage in Nogales/Rio Rico last night, about 10-11 hours, separate from the one earlier this week. (i.e.: two outages this week in Nogales/Rio Rico, totaling around 18 hours give or take). I don't know the cause. Screenshot attached of their status page on this incident The actual start of the incident was about 47 minutes earlier than the status page says, in my estimation. I do not know why it appears that it took 7 hours to investigate before sending someone to the site for repairs. I don't keep good receipts but over the last 90 days I'll estimate (probably badly) 30 hours of downtime, some of it specific to Nogales/Rio Rico. So: around 98.6% of network uptime (give or take). Over those 90 days, that's one nine instead of the three nines they aspire to. I will revisit this yelp rating of 2 in 30-90 days to try to be fair to the company and see if they seem to be back on a path to objectively better network uptime numbers. [revised 2026-09-19] 2026-09-17: There was yet another outage yesterday, for 7-9 hours during the day, this time confined to the Nogales/Rio Rico area and perhaps Marana. [another fiber optic equipment cut]. I think it would be a good idea if I just estimate the number of 9s of network uptime I'm getting on a 90 or 180 or 365 day basis, and then base my star rating largely off of that. From my conversations with sales and customer service, the company really has taken (presumably expensive) measures over the last few quarters to install redundancy, as some of us were asking. So, this does amount to part of why I'm leaving them at 2, and leaving the door open to re-evaluating soon, and not putting them to 1. But the last few months also appear to show that Nogales/Rio Rico has been particularly hard-hit, and I'm hoping they can evaluate if there's anything that can be done to shore up their backup/redundancy/monitoring/maintenance in that area. Also, I used to be more dependent on this connection than at present. So, while I can wait out their growing pains, I would not blame other customers in this area from finding backup or alternative providers.

    T-Mobile Authorized Retailer

    T-Mobile Authorized Retailer

    (24 reviews)

    Do not ever go to this T-Mobile store. It is the worse place to do business!…read more I ordered a replacement phone and got a text it had arrived and to pick it up within the week. I went in on Friday and they said they couldn't do it. The employee said the manager had to give him permission before he could do it but the manager was at a different location and wasn't answering the phone. He said he would have the manager call me and said he couldn't help me. The manager never called. I thought at the time that I was getting the brush off which turned out to be true. Two days later I tried to get my phone again and the employee told me the manager wasn't there again and he couldn't do it. I told him that the text said I had until Thursday to get the new phone or they would send it back. I told him I have to work until Friday so it needs to be done today. He said my only option was to cancel it and reorder it through another T-Mobile. I called another T-Mobile (45 minutes from my house) and they said they couldn't do it over the phone and I would have to drive there. I drove to the T-Mobile which was nice, professional, and helpful, cancelled my order and reordered. Kind of stupid and a waste of time but I had no other choice. I will never go back to the Oro Valley T-Mobile and I don't want anyone else to have to experience what I went through.

    Customer service not good. Too long of a wait just to ask a question at this location. It used to…read morebe good when there were two young ladies working there, but now, two guys with no customer skill sets. If you're a customer, you may want to speak up and ask of any appointments maybe ahead of you as they won't tell you. When you've been waiting for 45 minutes and someone else walks in the door and gets service it gets very annoying. The sales person should at least let you know who's next whether you have an appointment or you just walked in .

    Verizon - mobilephones - Updated October 2026

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