I'm updating my rating from 4 down to 3. Within the last six months they had two major (day-long,…read moresystem-wide across the Tucson region they cover, including Rio Rico/Nogales) internet outages (which also means VOIP phone outages), the most recent being the other day. These outages had consequences I'm sure not only for myself but other users. When they had the first one, I think one of their executives made the response, which I thought was incorrect, in one of their forums that they could not use redundancy in that case to address the outage because the fibers and such upon which the main service depended (and which had been damaged by a construction crew I guess in the Phoenix area) were also the same fibers and such upon which their redundancy depended. Could they not arrange for redundancy that did not depend on the same exact Phoenix-area point? The second outage, several months later, was down to the same issue (construction crew in Phoenix area) and the same (incorrect in my opinion) reasoning on redundancy..... they did not succeed in improving their redundancy from the first incident to the second. So, I am reducing from 4 to 3. Now, a few moderating points: - I have heard that they are working toward addressing their redundancy issue. - It's temporarily a shame, but let's hope they respond by improving. Over the last few years (other than these two damaging outages) they have improved other things nicely, including increasing my speeds, lowering my cost and changing the mountaintop that I was pointed to. My service was by no means perfect, but I think they have spent money to improve and I respect this, and they did improve. I committed to them for voip a few months ago, which I would not have done if they had not established with me that they were providing a high number of 9s of reliability. So, if they can get back on track, and think ahead a bit better, then I may regain a higher view of them. - It's a bad moment for this to happen since so many people seem to be now giving a try to Starlink. Without these two really bad outages, I would have said that Bluespan is approximately competitive with what I hear about Starlink. So, if they re-position themselves to make such outages much less common, then I'd say at that time they will be more competitive.

Internet has been out since 8/9ish this morning, and they have continuously pushed back the ERT…read more Just say you don't know when it will be fixed instead of giving unreliable times. Completely ridiculous that we pay $100 a month to be strung along with unreliable and constantly changing repair times. ​

Sabino WiFi is an exceptional internet service provider that stands out for its lightning-fast…read morespeeds, affordable pricing, and outstanding customer service. Unlike big-name providers, Sabino WiFi ensures a seamless and reliable connection with minimal downtime. Their technical support is second to none, with Kyle providing personalized assistance whenever needed. He is always available, easy to reach, and proactive in identifying and resolving any connectivity issues--even reaching out if he notices a problem with your connection. This level of customer care is rare in the industry and makes a huge difference. If you're looking for fast, reliable, and budget-friendly internet with dedicated support, Sabino WiFi is the best choice.

Average because just like the rest of them in the end. I was told it would be $35 a month for life…read morewith no contract, that installation would be free. I just got a notice from my credit card company that I was charged $106 (for the installation) AND I am being charged $39.95 a month. So they unfortunately lie just as much as the other companies. The installer drilled holes in my walls without telling me he was going to or asking if the location was acceptable. Really quite astoundingly different from the last installation, where at least I was consulted about where I wanted things put. The internet works well, but I also at one point, was stopped from doing anything at all with a message along the lines of "user has done too many." Cut off, period. No more using ANY of the three browsers I have -- same message, "you're done for today."

Constant outages and when we call there is am irritating AI and no possibility to connect with a…read morehuman. I want my money back and shouldn't ne forced by my apartment to pay for horrible internet.

Overview Reviews…read moreServices Products Reviews All internet service2 Sort by Most relevant Newest Highest Lowest Angela 6 reviews Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way. Security 1st and QFlix delivered 5-Star top notch service and installation! Both Conner Riblett and Carlos Diaz guided every step of the way - feedback on my purchase of Starlink Satellite & Security system. Pricing - very reasonable. Customer Service - outstanding I am doubly pleased to have located a Tucson small business and highly recommend.

They showed up both times exactly on time, professionally dressed in their uniform, and with face…read moremasks in place. The work was impeccable. They installed a wireless point-to-point system to my observatory and completely overhauled my home network (wired and wireless). This improved the performance of the entire system by five times. Boyd and his folks were completely professional. And very nice. They even backed my wife's car out of the garage for her when the driveway was a little crowded. I could not recommend them more!

My recent experience with STAT Computer was nothing short of excellent! I had been struggling for…read moreweeks trying to figure out a Google password issue when I found this company. I left a message which was promptly returned and spoke with a very kind woman who scheduled me the next day. Daniel was extremely knowledgeable and kind and fixed my problem on 2 phones and my HP computer! I highly recommend him and the company.

Very knowledgable and helpful. Learned a lot in a short period of time which was great!read more

Maybe it's time to raise the bar. Decades ago, these homes were underground wired for comcast…read more So I kept it five years ago. Now it's Xfinity and they give me a lock in price and my Mbps speed is over 450 this am. You are lucky if nice hotel is 100. They don't charge me any extra. Last month it was 300. Catalina Foothills

Horrible They notified me that there was a "courtesy…read moreswitch", they were making the speed faster, for "no extra charge!". So I contact them, and get verification. I was told this was correct. I made it a point to tell them that I don't want a suprise bill later. I dont want it faster if I will be charged more later, as I cant afford it. They insisted this was some courtesy thing they were doing for appreciation of their customers for being with them. I wasn't going to be charged. My bill is on autopay, to save money. 3 months later. My bill went from $60- $110!!!! No notice no nothing. I called them, they denied every telling me it was just a courtesy. Gaslit me saying it was only 3months and they told us this. I am a single mom, I have to figure out how to pay my rent now because I live paycheck to paycheck and they literally stole from me. I'm short! They LIED. They refuse to refund me. State I "already used the service". I have my kids 50/50. I work 10hr days. I don't use an exorbitant amount of internet. I have my phone, and my ps connected and that's it. Nothing else. My kids dont have phones nor laptops. Disgusting customer service. So pissed I can't use another company and that they're the only ones available. If you have the option, don't use them. ​

We went into the store to get our old phones transferred over to our new IPhones. We were assisted…read moreby Elmer at this location and, we have to say, it was a very pleasant experience. He was very nice, knowledgeable, and patient with us not-so-tech-saavy older ones. He got our new phones up and running pretty quickly and even made adjustments for us and downloaded the apps we wanted. I would definitely recommend this store and Elmer for a great experience!

Convenient location swan & sunrise in Safeway mall ne corner …read more This is a version reputable retailer. Jake ,Victoria & very friendly , helpful,professional staff. The store was renovated this summer w plenty of places to sit and work on comfortable counters . This store is much easier to access the large mega verison " company corporate locations . I was very pleased with their service .

Simply Bits helped us get internet service to the gym at Catalina Foothills High School for the…read moregraduation night party. They did an excellent job. Showed up the day before and got it done. Took it down the day after. I would use them again and recommend them. Very knowledgeable.

Reception and connectivity are terrible in rio rico we have the highest speed and it sure doesn't…read moreseem like it and not cheap at all Either