They were excellent. Very knowledgeable. Great with installation and project management. Would…read morehighly recommend them to everyone.

I wanted you to know that I have been happy with the results from virtually every project with…read morewhich we've entrusted you. There's been a personal angle that I think starts with your leadership, but seems to have been conveyed to each of your sales reps and your service techs. The first person I spent time with was Kevin on a Saturday morning a few years ago, directly after having an uncomfortable visit at World Wide Stereo. They have the stuff, but they have neither the environment nor the people who are able to provide what I need to feel before unloading significant resources towards things that I really like, but maybe don't truly need. Regarding Kevin, the stunning realization of how much information was stored in one person's brain was a bit overwhelming, and I can recognize it because of the business niche I've been in for the last 35 years. Since then I've dealt with you, Eddie (who I will request on any installation job in the future) and others, all with really good experiences. I want to now mention Matt Gorman, with whom I've begun exploring lighting options for our home. Although I had seen him in your shop many times before, you introduced him to me as your lighting specialist back in April earlier this year. His effort and his persistence in following up on even the most minute details of this project has been really impressive. He has made multiple home visits, brought out a rep (Tony) of your preferred lighting supplier, and provided a quote that reflected our site visits and discussions. Right now, I have commitments that will delay my ability to greenlight the proposal, but I will act on it (probably in phases) as soon as I get from behind some other financial commitments. In the meantime, he called me a few days ago just to check-in. There was no pressure or frustration expressed from him regarding the delay. Instead, I mentioned an A/V receiver replacement I needed to explore. He said he would prepare a quote for that need and he delivered it last night as promised. I will be moving forward with that. Just know that I appreciate the experience I've had with you and your team since I walked into your shop a few years back, and that most of that has had to do with the people that represent your operation.

Really knew their stuff. No nonsense and very friendly. We had a tv that sat here unused for a…read moreyear. We finally called Carl and we had that puppy back up and BETTER than new within 10 days- and included ordering the part.

Extremely happy with the service provided by Carl at The Good Guys. He came out on the same day to…read morework on the tv. He was thorough, walked me through the process of what we was doing to diagnose the problem with my Samsung TV. Though he delivers bad news about the problem, his service was exceptional and priced fairly. Even after, he took the tv because he donates them to a local trade school. I let him know that Samsung was willing to exchange the television and he was happy to arrange for me to come and pick it up before it was donated it. Great guy. Great business. highly recommend!

Staff needs better training, store was practically empty. We were the only ones at check out and…read morewaited for assistance and no one ever came so we put back the item with the issue and went to a different scanner. Once getting home I realized my avocados were moldy I didn't realize because they came in a bag.

I now work in the area and so I decided to come here on my lunch break. Upon entering the store, I…read morewas very impressed about how bright clean and well stocked it was. Of course there's plenty of parking. I walked over to the customer service desk because I was in a crunch for time and knew I did not have time to figure out where things were in the store. I encountered a Gentleman. I told him that I had minutes on my lunch break to spare and what I needed. He actually walked me through the store and over to the area and showed me what I was looking for. I thought that was very nice. I found out that this gentleman's name was Christian. He really rocked! Great energy and customer service! He even welcomed me to the store and guaranteed me that I would love this location. After looking around for a little bit, I knew that I would, but I had to leave so I made a mad dash for the register which was a no wait line. I am a part of the Target circle 360 rewards program however I wasn't sure if I needed to put my number in to get the discounts that I was offered on the products that I purchased. Jonathan was the cashier and he was grateful enough to assist me as well making my time in this line very short. I noticed that they also have a CVS on site which I am not aware of in any other targets in my area. They also have the Starbucks and Pizza Hut area. Overall, I enjoyed my brief and quick encounter and I definitely will be back during my lunch breaks!

IT-Fix ruined my phone. I had complete screen bleed within 24 hours after a glass replacement. They…read morestated that the work was guaranteed for 6 months. We were traveling at the time so when we landed and called to get a refund on the guarantee (with pictures), they said no. My recommendation is do not use this service. They hacked up my phone with shoddy work and shady business for a price more than an apple care replacement.

I went here because my iPhone 8 screen cracked. They were very quick to fix it and charged a decent…read moreprice (a little less than apple would charge). The guy gave me a new screen protector and put it on for me. Everything seemed great but when i got home i dropped my phone on the carpet and the screen cracked again even through the protector.

Took a very old Marantz receiver in a few weeks ago and returned like it was new…read more Top grade professional work and even got a good deal on speakers too. I can't say enough about how happy I am with the work done on a 45 year old receiver. Worth . EVERY. Penny.

They are simply great! Mike, Neil and Debbie are wonderful people. Always customer focused. Their…read moreexpertise knows no boundaries.

We've been a frequent customer of theirs since 2013. They've been great. Most of these negative…read morereviews involve a failed unit. You do realize they don't make them, right? Don't buy Whirlpool (all of their brands) and avoid LG. Now you know.

highly disappointed with my dishwasher. I bought it in January of 2025, 16 months ago. IT STARTED…read moreMAKING A TERRIBLE GRINDING SOUND. We called for service with another repair company to find that the main motor was no longer connecting with the spinning device and needs replaced. OVER $400!!!! Never in my life have I had an appliance die after only a year. what a piece of crap it is. whatever happened to a time when appliances lasted 20 years. THIS IS ABSURD

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!

Your friendly neighborhood tech wizards! It's nice to have people so close to the community that…read moreare there to help you figure out what's wrong and their price to fix it, which is all you can really ask. I'm not saying the prices are the best, for example I had a bloated battery that the OEM manufacturer was quoting around $150 to replace labor and shipping included. I was quoted around $199 here, so not far off, but laptop battery replacement is actually something you can do yourself really easily so I bought the SKU from Amazon for ~$70 and already have a T5 and Phillips driver at home which I used to take the old battery out. But anyway I was using the wrong screwdriver (T4) and as a result couldn't get a stubborn screw out of the bottom to open up my laptop, and this was my problem and I was willing to pay for someone to be able to solve my absurdly trivial problem. You know, nothing ridiculous because I knew it probably wouldn't take too much effort but nothings free right? Wrong. First of all the really nice thing is diagnostic is free. So for them to tell you what's wrong and how much they will charge to fix it is $0, and since it was such a simple fix, they refused to charge me a penny. And that leaves you with a nice feeling in your heart so it's somewhere that I'm not scared to come back to and ask for help again. What's important to know is that these guys aren't that sketchy shop looking to nickel and dime you. You'll pay a fair price.

On Saturday bought a new to us Kia, it didn't have additional smart key. On Monday I made a few…read morephone calls, and found not everyone had the capability of providing new programmed key. Then I found Pop-A-Lock in Paoli. 25 minutes away from me, which was great. Emeka was able to get it ordered and by noon on Thursday, I had a new key fob. Emeka is friendly, knowledgeable and more reasonably priced than any dealership. Just call Emeka first, don't waste your time calling around. He is the best.

Got locked out of my car with my phone, keys, wallet, etc locked inside right before a snow storm…read morewas about to hit. Emergency!! Emeka was recommended to me as I was calling around locksmiths in the area and I am so glad I connected with him. He was responsive, kind, and went above and beyond to make sure I could retrieve my valuables before the storm hit. The pricing was incredibly reasonable, especially for such a last minute request and I appreciated that he could support cash, debit, or credit payments. I am so grateful, and will be saving Pop-A-Locks number for future use - looking forward to getting my next fob replacement here. Thank you Emeka!!!

They showed me their products, demoed a 'home theater' environment and sold me on the idea that…read morethey were the people I wanted to do business with...and then sold me a terrific system w/106" projection screen. That was back in 2000. Since then, I've gone thru many individual upgrades of av receivers, dvd recorder/players, even projectors, etc and now, in my 80's, its time for them to come back out and make sense of what I did to their beautiful system. Hope they'll agree to do so, what with new technologies like 4K and region 2 dvd capabilities, I need them to make my new components 'talk' to one another. Looking forward to watching a great system become reborn!

While looking for new speakers, I realized I'd never left a review for several prior purchases I'd…read moremade at Stereo Barn. After consulting with my local High-End Audio Store, I wasn't happy with my Customer Experience, and their complete lack of flexibility on $30,000.00 plus components purchase. I discovered Stereo Barn was not only an Authorized Dealer of the top brands, but could also handle repairs to audio gear that usually needs a return trip to the Manufacturer. After an in-depth consultation, I had some components sent for repair, came to an agreement on a trade-in and ordered several new units. My new equipment was delivered, unpacked and set up. The delivery was a 5-Star experience by a super-friendly Gentleman who took his time, answered every question, and even fixed an annoying issue I was living with, that I couldn't figure out on my own. He then took the almost 100 pounds of packing material and pallet with him. My new system is FLAWLESS, my repaired unit works like new, and the value I received left me with a huge smile. I could not be any more satisfied with my experience here. Repairs/ Trade-ins/ New Equipment, and delivery & setup are THE BEST!!