I just had an excellent experience with Laz and staff to get my Pixel 6 back in working order…read more He did everything exactly as promised very quickly and my phone is once again 100% operational - TY!!!!!!!!!

Very customer friendly. Knowledgeable, to the point. Clean store. Highly recommend. Had a Samsung…read moreflip phone screen that died. Wasnt sure if it was replaceable. He was able to track down a used flip and switched the motor instead of replacing the screen. It is like I have a brand new flip phone! Excellent price. Again, highly recommend.

Went here to get an apple watch added to our plan. We found Rob and his team to be friendly and…read morehelpful. Rob had a depth of experience on the current plans, promotions and equipment. We are grateful for their extra time and assistance provided in setting up our new watch. We observed Rob work with his teammates and we were impressed. We saw him diffuse an angry client, coach a new employee, and help another employee with proper account set-up. He had a calm and factual demeanor. We had a great experience and would highly recommend this store. *** UPDATE *** So we get our first bill and we were getting overcharged $200. Rob told us we were getting a promotion that actually had just expired. Corporate T-Mobile on the 611 number was VERY helpful and figured out how to fix the mistake. Their support is so great, all people here in the US. I'm going to keep the 5-STAR review even though I had to waste an hour of my life fixing their mistake... we all make mistakes, and it was an honest one.

Sold me Free watch which was not Free. Took it back. Also gave me a new number for that watch which…read morewas not disclosed.

True business management consultants, Unparalleled Source has provided excellent customer service…read more I am saving now 35% to 40% on my phone and data services versus retail in Indianapolis, Indiana.

Lex At Unparalleled Source helped us source AI automation…read more We wanted to add some AI automation but honestly didn't know where to start. Unparalleled Source helped us figure out what we actually needed, then connected us with vendors who could handle it. They explained everything in plain language and didn't overcomplicate the process, which was huge for us. They also helped get our email sorted out with filtering and automation through their preferred IT vendor, who did a great job. They gave us about five different options, but we ended up trusting their recommendation--and I'm glad we did. Now we're already working on a new project to optimize our marketing. Their consultations are top-notch.

Really helpful and knowledgeable staff for a phone swap…read more Convenient location with on site parking

Noah Belman helped me out several times and has been phenomenal every time. The store itself has…read moregreat selection and the representatives are all knowledgeable and friendly. Big fan of this Verizon store.

After a phone got dunked and these gents fixed it same day, I took in a dead iPad thta Apple would…read morenot fix a year ago. These gents got it up and running with only a battery. Apple wants to sell new stuff - noth help you get the most out of your previous investments. Very reasonable pricing. Thanks so much!

They said my phone was unfixable but they would look at it for $60 and it would take 2-3 days. Went…read moreto place in down on market st called On The Go Mobile and it was fixed it 15 minutes

Went in with a messed up I phone and needing help setting up my new one with out ever backing up my…read moreprevious one. Tristian was working and was exactly what you hope for when you go into a phone store asking for help. He knew the answer to every question and could explain everything simply but not condescendingly. Extremely nice, upbeat, and educated. Will definitely come here and ask for him if I ever have more phone troubles.

I never write bad reviews but I came in yesterday to switch plans and honestly the customer service…read morewas so bad! My understanding is that when someone wants to switch plans, someone sits down with you to review options, discuss pricing etc. But they were just on the iPad the whole time and essentially picked a plan for us, hardly even looked us in the eyes and provided no explanation for anything they were doing. It was two young kids and it just felt like they didn't want to be there or something. Kinda screwed us over with the plan we went with and we are picking up the pieces today on the phone with customer service

This location is tucked away in the back of the strip mall next to a health facility. You almost…read morekind of think like it's not there when the way GPS brings you. There's no parking in front of the place. You have to go off to the side and park there may be like one or two spots. This location is very small and they do not participate in Tmobile Tuesday. I forgot why they said that's a bummer cause this is almost right next-door to my job and I came here and there was a note on the door stating that they do not have the Tmobile Tuesday items The guy that works there was very helpful. I needed to get my screen protector glass changed on my phone. He was very engaging also. I guess the only thing I can come here to do is maybe get some accessories .

Excellent service; met with an associate who recommended a phone and service for me. Greg was…read moreincredible at helping me solve cell phone problems using Tmobile

I came in with my husband to get his phone fixed. We didn't know what to expect but had such a…read moregreat experience! We were greeted quickly with prompt diagnosis of the phone's problem. We were told that if the fix didn't solve the problem, that we wouldn't be charged for the first attempt to fix. Luckily, the first fix was what was needed, so we were in and out in about 15 minutes! Service was so friendly with expert advice. I would absolutely return next time I have a tech issue!

Three times what A&R charges. Owned buy a greedy insurance company. Don't get ripped off.read more

just wanted to say that Jestin McMahon was Great. I have an Anthem MRX1140 that I purchase else…read morewhere. I live in New Orleans LA. Jestin was on the phone with me for at least 20 minutes going thur the process of getting my Samsung TV and my Anthem receiver to connect to eARC. just a great person. I have called other Audio Video stores and if you did not buy anything from them you will get no help. NONE AT ALL or very short answers. Again Jestin thanks very much for your help

Main Line Sound & Video is literally the only company in the area I would trust to install…read morestate-of-the-art home electronics. Yes, they are expensive but they do the job right and only sell quality products. And if your equipment needs to be serviced, they will be there for you. (They have even walked me through doing resets myself, saving a service call.) If you are looking for a company to install a "smart home" system or surround sound for ultimate video enjoyment, Main Line Sound & Video is where you should turn.